Coral Springs Buick GMC

I had an exceptional experience with this dealership. From the moment I walked in, their friendly and approachable demeanor put me at ease. They patiently listened to my needs and preferences, providing From the moment I walked in, their friendly and approachable demeanor put me at ease. They patiently listened to my needs and preferences, providing valuable insights and guidance throughout the entire car-buying process. Mo Alani was very helpful. He took the time to answer all my questions and ensured I made an informed decision. His professionalism and honesty is truly commendable. Thanks to his efforts, I drove off the lot in my new car feeling satisfied and confident. I highly recommend Mo for his outstanding service. More

Great experiance. Very responsive sales people. Assured ample communication during the ordering, build and transportation process. Very responsive sales people. Assured ample communication during the ordering, build and transportation process. More

Very pleasant atmosphere. The sales team was courteous and made the experience simple and easy going. The sales team was courteous and made the experience simple and easy going. More

First service on vehicle. The service department area was very clean and easy to check in. The overall experience was excellent. The people were friendly and professional. The service department area was very clean and easy to check in. The overall experience was excellent. The people were friendly and professional. David Tieman is a pleasure to work with. More

Friendly, helpful, fast processing, excellent experience team, clean, amazing staff, very professional, down to earth team, clean, amazing staff, very professional, down to earth More

Nick was very professional and attended to our needs in a single day. Great experience !! single day. Great experience !! More

I am a long time customer and feel that my last repair to my GMC 2500 front end wheel shimmering problem was incorrectly diagnosed and could of been repaired with new tires not a front repair that cost me $1 my GMC 2500 front end wheel shimmering problem was incorrectly diagnosed and could of been repaired with new tires not a front repair that cost me $1800! More

Excellent service! !! Fast, friendly and professional!!! The best service department I've ever dealt with!!! !! Fast, friendly and professional!!! The best service department I've ever dealt with!!! More

I purchased a 2023 Terrain in January this year. The day after the purchase I noticed the rear bumper was loose took it straight back to the dealer on the 22nd and was advised I had to see the serv The day after the purchase I noticed the rear bumper was loose took it straight back to the dealer on the 22nd and was advised I had to see the service manager on Monday. Returned on the 23rd and the service mgr. ordered a new rear bumper as it was defective. As of Feb 21st I had not heard anything. I called service manager and left a message and also emailed him. No response. So, I went to dealership and after he reviewed the order, he advised me that someone had cancelled the part. He had to reorder. On March 11th they were finally able to replace the bumper. When they brought vehicle out, I noticed the black trim around the back tires was discolored on both sides. They took it back to detail and applied something to revive the color. However, by April 21 the color had faded, and the appearance was quite noticeable. I had to wait for the service manager to return from a meeting. He advised me that was not done by his team and I advised him it was. He became noticeably upset and then told me that I cannot come every two or three months to have to this resolved and if the molding needs to be replaced it would come out of his pocket. Just Wow!!! I asked him if this was his car, would he be happy with this? Silence. I guess his answer was no. He took the car in the back, and they again applied something to revive the color on driver side but nothing to the passenger side. I am quite certain the band-aid he applied will fade again. I really want this resolved permanently, even if the molding needs to be replaced. I have had the car only 3 months and less than 500 miles. This just isn't right. Customer Service training needs to be provided. People need to be reminded that they can be replaced, but a customer cannot be. I apologize for the length of this review, but I was extremely upset by this incident and being a past customer service manager myself I couldn't believe his reaction in front of staff and customers. Yes, this was also reported to GM customer service. More

Everything went as it should. Service completed in a timely manner. Courteous, proffessional and reliable. Service completed in a timely manner. Courteous, proffessional and reliable. More