Coral Springs Buick GMC

No Integrity I live in the Tampa Bay area and tried to do my due diligence by asking questions about the vehicle's condition before heading down to Miami to purcha I live in the Tampa Bay area and tried to do my due diligence by asking questions about the vehicle's condition before heading down to Miami to purchase a Yukon XL. When I arrived at the dealership I noticed several dents as well as body work that had been done to cover up damage to several quarter panels on the vehicle. The mileage advertised on AutoTrader was also off by over 3,000 miles and I was told from the sales person the discrepancy in mileage was due to test drives. When I spoke to the General Manager he showed no concern about the lack of detail or honesty shown on behalf of the dealership he manages. It's not about the $1800 to get the vehicle fixed I like it was described to me before driving 4 hours to find I was lied to just to get me to the dealership. It's about the experience of dealing with a business that doesn't seem to have integrity and try to make things right. If this person would have expressed any kind of empathy or even offered me something as meaningless as floor mats for the trouble it would have gone a long way. I understand and appreciate dealerships are a for-profit business but building a relationship and making sure the customer has a positive experience is much more important than making a a few extra dollars. This dealership is a joke and so is its leadership. And I are judge everyone to stay away and be weary of the low prices they use to get you in the door just too railroad you on the back end of the deal! More

Moe Sarah is Great! Excellent customer service!!! Moe is terrific; went above and beyond!!! I received a great and fair deal and am very happy. He continues to be helpfu Excellent customer service!!! Moe is terrific; went above and beyond!!! I received a great and fair deal and am very happy. He continues to be helpful to me too! More

Service is excellent and fast. Luis Cortez was pleasant and informative. I am very happy with the service.he is an asset to Buick. I will recommend him to my friends and family.than Luis Cortez was pleasant and informative. I am very happy with the service.he is an asset to Buick. I will recommend him to my friends and family.thank you. More

CarService David provided excellent service and my vehicle was ready within the time frame promised. I would absolutely recommend using your service dept to any David provided excellent service and my vehicle was ready within the time frame promised. I would absolutely recommend using your service dept to any of my friends and family. More

Exceptional buying experience I have had a great buying experience and I am really loving my brand new 2018 GMC Yukon XL Denali... Thanks Coral Springs GMC Buick I have had a great buying experience and I am really loving my brand new 2018 GMC Yukon XL Denali... Thanks Coral Springs GMC Buick More

Quick and effeicient Went in without an appointment, but was treated as if I had an appointment. Service rep was very knowledgeable and solved my problem very quickly. Hig Went in without an appointment, but was treated as if I had an appointment. Service rep was very knowledgeable and solved my problem very quickly. Highly recommend this dealership and service center. More

Quality repair I made an appointment for an oil change and an issue with warm air from the rear AC. Within a short time the oil change was completed but the AC requi I made an appointment for an oil change and an issue with warm air from the rear AC. Within a short time the oil change was completed but the AC required considerable work. Dave offered a loaned and expected the AC repair to take several days. Unfortunately the repair took 9 days but I was kept informed of the progress. When I picked up the repaired car Dave made sure everything was OK and got me on the quickly. More

Maintenance, Quick, easy, professional. I made a quick same day appointment because of an unexpected out of town trip. Had oil change and inspections and was out or there in an hour of my a I made a quick same day appointment because of an unexpected out of town trip. Had oil change and inspections and was out or there in an hour of my appointment time. And car was washed! I waited in pleasant waiting area reading a book. Always an easy experience. If maintenance or repairs take longer they take me home and pick me up when car is ready. Always an easy experience. More

Top sales person Mo Sarah was our sales person. He was so knowledgeable and personable and made the entire experience of getting a new car a pleasure. His expertise ac Mo Sarah was our sales person. He was so knowledgeable and personable and made the entire experience of getting a new car a pleasure. His expertise actually helped us decide on this GMC. We would definitely recommend the car, the dealership, but most definitely to work directly with Mo. More

Friendly, Quality Service Luis is a very informative and customer focused service coordinator; he is fair in recommending services and will be honest in appraising your automob Luis is a very informative and customer focused service coordinator; he is fair in recommending services and will be honest in appraising your automobile service needs. I am impressed and will recommend him to others. More