Coral Springs Honda

I waited 18 minutes for the rental car employee to arrive though they are to be open at 7am. I was there since 7:08am. Junior then arrives and then tried to make me wait again while he moves a car, I gave hi though they are to be open at 7am. I was there since 7:08am. Junior then arrives and then tried to make me wait again while he moves a car, I gave him a look and then he stated “okay, I’ll help you”. He then tells me they do not have any rental cars. By now I’m disgusted! Why not communicate that when appointments are made?! Then his supervisor David thinks I want to be shuttled over to Enterprise to rent a car without knowing even if they have a vehicle. This place pisses me off more and more! It wasn’t like I was renting the car for free, but for convenience so that I can get to and from work and take my son to school. The last time I was there to get tint placed in my new car in September 2020, a black service rep was hostile and threatening and he’s lucky I was alone or didn’t call the police. I dealt with Chris the service rep in September 2020 and got my old Honda checked out and was told if I buy a new car I would get the diagnostic fee I paid reimbursed. Well, it’s 1/7/2021 and I’m still waiting for my reimbursement, bought the new car as well. Madison and him have been giving me the complete runaround!!!! More

Jamal was great and worked very well with me to get exactly what i wanted. An amazing asset to have on your team. And was very thorough in explaining the process. I don’t see his name but i would give exactly what i wanted. An amazing asset to have on your team. And was very thorough in explaining the process. I don’t see his name but i would give him 10 stars More

After 6 pm. The customer service from the staff is very poor. Very laid back and the communication internally is bad. Needs improvement. I love the merchandise poor. Very laid back and the communication internally is bad. Needs improvement. I love the merchandise More

This is my second Honda Account that I purchased from Coral Springs Honda....My reason for returning is the great customer service, clean Facilities ,staff is knowledgeable wait time is reasonable there Coral Springs Honda....My reason for returning is the great customer service, clean Facilities ,staff is knowledgeable wait time is reasonable there always some kind of improvement . More

My only issue was the time it took from start to finish. This took over five hours, with much of the time waiting for the next staff person in the sales process. This took over five hours, with much of the time waiting for the next staff person in the sales process. More

No harassment, great experience. Mr. Randazzo made everything easy, didn’t have to wait, my paperwork was ready, lots of knowledge on Honda. He was very helpful explaining the car features. everything easy, didn’t have to wait, my paperwork was ready, lots of knowledge on Honda. He was very helpful explaining the car features. More

Great customer service : everyone was honest, polite and extremely helpful. I was very happy with service and purchased. You guys make me feel part of the Honda Family. Loyal customer for life . Thank you extremely helpful. I was very happy with service and purchased. You guys make me feel part of the Honda Family. Loyal customer for life . Thank you ! I also recommend my mom and sister in law and the customer service and extraordinary. Will always recommend More

They were wonderful and very accommodating. I was very comfortable doing a deal with them and helped us through whatever problems that arose. They made the process simple and easy. comfortable doing a deal with them and helped us through whatever problems that arose. They made the process simple and easy. More

Lisa our sales rep is amazing. She has gone above and beyond to meeting and e ceding our expectations. Carlos at financing was fundamental in making sure we understood the finance process. Without these beyond to meeting and e ceding our expectations. Carlos at financing was fundamental in making sure we understood the finance process. Without these 2 we would not have gone through with our new car. I appreciate Lisa also for keeping me in the loop through out the orocess. Thank you again. Chris Margate More

Baltazar and Alex did everything posible for me to leave the dealership with a brand new car. Thanks for the excellent service and giving me the best deal. the dealership with a brand new car. Thanks for the excellent service and giving me the best deal. More