Coral Springs Kia

had a great experience at the Kia dealership! My salesman, Stanley, was extremely helpful, professional, and made the entire car-buying process smooth and stress-free. He took the time to answer My salesman, Stanley, was extremely helpful, professional, and made the entire car-buying process smooth and stress-free. He took the time to answer all my questions and made sure I was happy with my purchase. I really appreciate his excellent customer service and would definitely recommend asking for Stanley if you’re looking to buy a car More

Very good car establishment and amazing customer service. Overall very good experience being there and getting my new car. Overall very good experience being there and getting my new car. More

The dealership is great. Our salesperson Garfield was very helpful, friendly and patient. The only thing I think needs sone improvement is the amount of time it took to clo Our salesperson Garfield was very helpful, friendly and patient. The only thing I think needs sone improvement is the amount of time it took to close the deal once we had chosen our vehicle. More

Good service by Gilbert Jerez. Need to improve on the wait time. Overall good service. Need to improve on the wait time. Overall good service. More

It was an easy experience and Victoria did a great job She listened and got me exactly what I was looking for. She listened and got me exactly what I was looking for. More

It was a great experience. Very enjoyable and easy. I will be definitely recommending your dealership to friends of ours Very enjoyable and easy. I will be definitely recommending your dealership to friends of ours More

The sales person was amazing, I was actually going to sign with them till the manager showed up. He is so rude and treated me so poorly, if I could give zero stars I would. Buying a car should be a fun a sign with them till the manager showed up. He is so rude and treated me so poorly, if I could give zero stars I would. Buying a car should be a fun and great experience he shouldn’t be managing a store. He got offended because I wanted to compare a OTD offer. You should be able to shop clearly and freely , if u want good service and crystal clear deals avoid them, a smart shopper compares offers, and a smarter manager lets the customer do so so he can earn the business. Truly not worth 1 star. More

My experience at the dealership was amazing! As a 19-year-old first-time car buyer, I was nervous about the process, especially purchasing a brand-new car on my own without a co-signer. Richard As a 19-year-old first-time car buyer, I was nervous about the process, especially purchasing a brand-new car on my own without a co-signer. Richard made the entire experience smooth and stress-free. He listened to what I wanted, worked with me to get the best deal possible, and made sure I drove off in exactly what I was looking for. I never felt pressured or rushed, and I truly appreciated his patience and dedication. Thanks to Richard, I was able to purchase my brand-new 2026 Kia K5 GT-Line! I couldn’t be happier with my experience and would definitely recommend him to anyone looking for a vehicle! More

Dear General Manager and Kia Customer Care, I am writing to formally escalate my dissatisfaction with the service experience involving my 2026 Kia EV9. My vehicle was at the dealership for approx writing to formally escalate my dissatisfaction with the service experience involving my 2026 Kia EV9. My vehicle was at the dealership for approximately two months waiting for a back-ordered drivetrain motor. I understand that parts delays can happen, and I initially tried to be patient with the situation. However, the way the dealership handled the communication and completion of the repairs was unacceptable. After approximately two months, I was notified that my vehicle was ready for pickup. Before collecting it, I checked the Kia app and noticed that two recalls were still showing as open. I contacted my service advisor to confirm whether the recalls had been completed, only to discover that the advisor had reportedly been fired. Nobody had informed me of this change, despite my attempts to reach out by phone and text for updates. I was then informed that the recalls had not been completed and that the dealership needed to keep my vehicle for approximately three additional days. This is extremely frustrating. After having my vehicle for two months, I should not have had to discover outstanding recall work myself after being told the vehicle was ready. The dealership should have reviewed all outstanding service requirements and communicated the actual status of the vehicle before notifying me that it was ready for pickup. To make matters worse, when I arrived to collect my vehicle, it had not been washed or vacuumed. Although cleaning is not my primary concern, I have dealt with other dealerships that take the time to return vehicles clean after extended repairs. For a new 2026 Kia EV9 that had been in your possession for approximately two months, I expected a more considerate and professional customer experience. My concern is not simply that the repairs took time. It is the lack of communication, the failure to complete the recalls before declaring the vehicle ready, the lack of notification regarding my service advisor, and the additional inconvenience of having to wait three more days. I purchased a new vehicle expecting a certain level of reliability and customer service. Instead, this experience has left me questioning the level of care and accountability provided by the dealership. I am requesting a written explanation addressing how this situation occurred, confirmation that both recalls have been completed, and appropriate goodwill compensation in recognition of the extended repair period and the additional inconvenience caused by the dealership’s handling of my vehicle. I would appreciate consideration for reimbursement of documented expenses, a service credit, or another appropriate customer accommodation. I also expect confirmation that the necessary repair and recall work has been properly completed and documented. I hope management takes this complaint seriously and provides a meaningful response. I have been patient throughout this process, but patience should not be mistaken for acceptance of poor communication and incomplete service. I look forward to your response and a reasonable resolution. Sincerely, 2026 Kia EV9 Owner More

We were well taken care of. Price was fair and we appreciated getting a discount because we were Costco members Price was fair and we appreciated getting a discount because we were Costco members More