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Coral Springs Kia - Service Center

Coral Springs, FL

4.7
308 Reviews

308 Reviews of Coral Springs Kia - Service Center

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May 04, 2021

Very pleasant experience. Showed up to have them recheck the alignment of my new car because it was pulling to the right. They checked it out and even washed the car. More

by FILEVINE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Garcia
April 03, 2021

Another worthless Kia Service Department. Does not want to do the Recall work on my 2020 Stinger and then says they will give me an Oil Change Special and only charge me twice as much as the other dealers. More

by capche
Customer Service
Recommend Dealer
No
Employees Worked With
Adrien Hemens
Apr 07, 2021 -

Coral Springs Kia responded

We regret that we provided you with an unsatisfactory customer experience. At Coral Springs Kia we are committed to honest, competitive pricing on our auto parts and service. It’s unfortunate that you were unhappy over the pricing. We are equally committed to performing maintenance and repairs under our strict manufacturer guidelines. If you have the time, please contact me directly to discuss this issue. Respectfully, Tala Abdelmajid Customer Service Director Tabdelmajid@csamauto.com 954-656-4779

March 26, 2021

Been trying t get a recall done on my Kia Soul for engine compartment fire with no help from service or service manager he has an attitude and does not care what your problem even ifs it them If its them. I More

by unhappy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Porpora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Torres
Apr 07, 2021 -

Coral Springs Kia responded

Your experience is very important to us and this is far outside of our usual standards. Please accept our most sincere apologies. At Coral Springs Kia, we are committed to providing a first-class experience to each and every customer and we're sorry that our team was unable to provide that experience to you. We are equally committed to performing maintenance and repairs under our strict manufacturer guidelines. If you have the time, please contact me directly to discuss this issue. Respectfully, Tala Abdelmajid Customer Service Director Tabdelmajid@csamauto.com 954-656-4779

Apr 07, 2021 -

unhappy responded

Till this day after leaving messages and emails no one from service or manager has contacted me . Still wIting for someone to call me that they have the program to fix the recall on my car about engine fires . My wife wont even drive the car because shes afraid it will catch on fire . This is absolutely the worst service you all should be ashmed to call it a servive deptment.

March 11, 2021

Hi , I'm a Canadian snowbird , owner and resident 6 months here, and spending my money here...So I presented myself for a request concerning my 2 recalls on my 2015 Kia Soul at the Kia Coral Springs s More

by rougemontois
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alexander Monge, Adrien Hemens
Mar 25, 2021 -

Coral Springs Kia responded

Your experience at Coral Springs Kia is very important to us and this is far outside of our usual standards. Please accept our most sincere apologies. At Coral Springs Kia our goal is always 100% customer satisfaction. I would personally like to discuss the issue regarding the recalls of your vehicle with you. Please contact me at your earliest convenience. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com P: 954-656-4779 E: Tabdelmajid@csamauto.com

March 07, 2021

The salesman kept his promise after the sale. Service department was friendly and accommodating. I was provided transportation back to my home and then back to the dealership after my vehicle was ready. More

by CAGEUNMOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 27, 2021

My experience was 5 STAR for sure. If I could give 10 STARS, I would. Liz was very knowledgeable and made my experience a great one. More

by LOVEMYDAWG25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Fraser
January 17, 2021

all i can say elizabeth was extremly helpful and very friendly also explaining what had to be serviced on my car . also when i was there in sept 3 2019 alex monge the same as elizabeth 110% customer serv More

by john chinnici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : elizabeth fraser, Alexander Monge
January 15, 2021

One of the reasons I buy my Kias at this dealership is because of it's great service department run by John Porpora (Service Mgr.) More

by SILVERMANJAY31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz in Service Department is very diligent
December 22, 2020

Unprofessional, unethical, and inept is what come to mind having dealt with this individual. I would give zero star even that is too high of a rating. More

by Marjames26
Recommend Dealer
No
Employees Worked With
November 26, 2020

My best car buying experience ever! 5 stars service from start to end. I just cant have enough words to express how thankful I am with all the 5 stars service I received from all The Team at Coral Sprin More

by ROBERTOVICBOGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Infante. Ana
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