Cornerstone Ford Chrysler
Elk River, MN
Filter Reviews by Keyword
By Type
Showing 192 reviews
Hi, I've been working with Rocky Foster @Cornerstone Auto in Elk River for 20 years. He has been an exceptional sales manager. He help me finance 3 cars since I've been know him. If you really want to get a in Elk River for 20 years. He has been an exceptional sales manager. He help me finance 3 cars since I've been know him. If you really want to get a auto loan. Come see Rocky @ Cornerstone in Elk River. I guarantee he will get you finance. More
I want to thank Cornerstone and especially Rocky for the great service I received. Rocky did something no one else was willing to do for me. He gave me a chance, he provided me with several meaningful optio great service I received. Rocky did something no one else was willing to do for me. He gave me a chance, he provided me with several meaningful options that fit my budget. And made sure I was comfortable with my decision. I came into Cornerstone Elk River with so many questions and worries. I leave today with all my questions answered and without worry. I’m driving away satisfied and happy. Thanks Rocky More
The service has gone to xxxx after 27 years of buying cars and trucks and many of them it now takes three weeks to get an appointment than they order the parts, and they make you wait another two or thre cars and trucks and many of them it now takes three weeks to get an appointment than they order the parts, and they make you wait another two or three weeks to get the parts. It never was like this before. The sales have been great Terry has always helped us and has done us a great but the last two trucks have not gone well. It's like they don't care anymore they may have got too big for me. More
Josh was our sales guy. He was amazing. He knew all the information about vehicle and approximate monthly payment for a loan versus leasing. He let us test drive several veh He was amazing. He knew all the information about vehicle and approximate monthly payment for a loan versus leasing. He let us test drive several vehicles. He worked with us to find the exact one we wanted. He was able to deliver or vehicle to the dealership very quickly. He gave us all the info we needed and kept in contact with us. Thank You!!! More
Jon was friendly and very helpful in helping me find the right car! He did very well communicating along the way from start to finish. I would recommend Jon:) right car! He did very well communicating along the way from start to finish. I would recommend Jon:) More
It was very pleasant working with Gregg while looking for a vehicle for my grandson. Gregg found a nice used car meeting my grandson's desires and our cost requirements. a vehicle for my grandson. Gregg found a nice used car meeting my grandson's desires and our cost requirements. More
We have always had excellent service working with Terry Berg. That is why we continue to travel to this dealership for our vehicles. Terry is the best, always available to explain anything we have troubl Berg. That is why we continue to travel to this dealership for our vehicles. Terry is the best, always available to explain anything we have trouble with - mostly tech stuff. Thank you Terry More
Would like to thank Andrea and Jeff, they went above and beyond to help when I was in Maple Grove Minnesota in my new 2500 ram, I am from Ky and was visiting family, the truck instrument panel quit working. beyond to help when I was in Maple Grove Minnesota in my new 2500 ram, I am from Ky and was visiting family, the truck instrument panel quit working. I could not get any assistance from the dealer in Missouri or any other dealer I called near Maple Grove, but Andrea answered the phone and immediately started helping, she got Jeff and he gave me some information on things to try, the instrument panel is now working. Thanks so much for your help. More
Everything seemed fine until after the deal was done. I was promised weatherproof floor mats as part of the purchase agreement, but now they're refusing to provide them because I didn't give a "perfect" I was promised weatherproof floor mats as part of the purchase agreement, but now they're refusing to provide them because I didn't give a "perfect" survey score. To be clear, the survey was not part of any written agreement I signed, it was a verbal request to give the salesperson all 10s. I did provide high marks, but apparently, it wasn't "perfect" enough for them. Instead of honoring the deal, they're using the survey as an excuse to back out of providing something as small as $200 floor mats even though we signed an agreement. This behavior is petty, unprofessional, and a huge red flag for how they treat customers. A business that puts more value on a survey than honoring their commitments and signed agreements, is not one you can trust. Go to a dealership that respects their customers and stands by their word. More

