Cornerstone Ford Chrysler
Elk River, MN
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Cons. Well 3 times in the last year they screwed me. 1st. Brought my truck in for warranty work they said it was covered. My transmission was not shifti Well 3 times in the last year they screwed me. 1st. Brought my truck in for warranty work they said it was covered. My transmission was not shifting right. Picked my truck up went home . Was at home 30 min came out side and big puddle under bumper. Brought it in and they said tranny Line was broken at the radiator. They just worked on it but I had to pay for it? 2nd Had a weird grinding noise. Brought in . Said my caliper stuck.and it's covered under warranty. But when I picked it up they replaced all brakes and turned all the Rogers. I ended up paying over 500.00 . 3rd I went in for a oile change. Guy showed me the bill & told me it was 222.00. I gave him my card he walked away to run it. Came back with a new bill and my card ran for 303.00. I asked him why it jumped so much and he just said that's how much it is. Told him you told me and showed me a price then you screw me. I will never go there again. More
Very happy with our trucks and service We have purchased 2 trucks now with Mike Zwilling and we were very happy with the service we got and our vehicles. The time we were in and out of the We have purchased 2 trucks now with Mike Zwilling and we were very happy with the service we got and our vehicles. The time we were in and out of there was great and everything was explained to us. More
Best Accessories & Service STAFF As a Gift for my Fathers New Jeep Cherokee, I had wanted to ptotect his vehicle with 3M film Package & Sound & Rust proofing ehich makes an extremely As a Gift for my Fathers New Jeep Cherokee, I had wanted to ptotect his vehicle with 3M film Package & Sound & Rust proofing ehich makes an extremely Big difference for a quiet Ride! I know he'll keep forever as he also has the LIFETIME WARRANTY it was so easy to setup everything With Duane by a few simple emails then with Tina M in the production, she stayed hours late to accomidate us dropping off and Had a loaner full of fuel ready to go ! After 1 full day His Jeep was Clean perfect & ready to go, they always stand behind their work & Communications is always punctual with them , making everything so Simple, I trust tge Dealership & Management Realizes the value of these staff members and compensates them Well so They Never loose such Great Professionals Thank You Tina & Duane All my vehicles have been Taken care of at this dealership From accessories to Service More
Don't buy into the hype A heads up to anyone that has purchased or leased a vehicle from Cornerstone In Elk River. Take a really good look at your purchase agreement. Apparen A heads up to anyone that has purchased or leased a vehicle from Cornerstone In Elk River. Take a really good look at your purchase agreement. Apparently, they have software issues. They've had them for two years. The values do not add up. I'm not a smart man, but I can add and subtract. I brought the "Business Manager" out to explain it. He told me that he could not. According to him, all people care about is the monthly payment, not the actual price of the vehicle. When I asked him to explain to me where the monthly payment came from, he simply said he couldn't. Should have listened to the neighbors. Take your business elsewhere. More
Purchased new 2016 Ford F150 My Salesmen was knowledgeable, professional and a straight shooter. No BS on negotiated price. Vehicle was ready to go as promised on short notice. Cl My Salesmen was knowledgeable, professional and a straight shooter. No BS on negotiated price. Vehicle was ready to go as promised on short notice. Class act dealership. More
8 th time customer screwed by management I have now bought 7 cars from cornerstone ford and 1 from cornerstone Kia so 8 over all I bought a truck from ford in November and traded it in April I have now bought 7 cars from cornerstone ford and 1 from cornerstone Kia so 8 over all I bought a truck from ford in November and traded it in April they wanted me to take a 7000 loss on it on a trade in it took a threat to call the owner to get them up to a 4300 loss I knew I would lose some money on this truck but not this much I could have made this deal at any ford dealer as a first time customer the salesmen was great it was management that insulted me if this is how they want to treat return customers why be loyal to them I have gone there 8 times because Wayne diets has always been fair to me and the dealership gave you a good feeling except this time they just treated me like a sucker I know they didn't force me to do the deal but I owed so much on the truck it made it real hard to get out of so my loyalties are in question right now as to weather or not it worth it to be a loyal customer More
cocky rocky Stopped at this dear and was very impressed. Im credit is not the greatest so I thought no chance . After meeting with Rocky he found someone the woul Stopped at this dear and was very impressed. Im credit is not the greatest so I thought no chance . After meeting with Rocky he found someone the would give us the loan for a 2014 mini van .I Was told I would need a co signer. I had my gf co sign. They asked what i needed for a payment. After all the paper work the payment was 130 higher then I wanted. But i didnt care i was driving a new vehicle. After driving it for a about 3 week i get a call and say I need to return yhr van because my gf DL was not vaild. Rocky said dont worry we fill figure it out that was the last Heard form Rocky and the dealer..I then tryed to get my down payment back. What a figjt thst was. When i went to pick up the check i was accused of keeping a key . Are you serious. I then became not to happy and told Rocky he was not a person that doesnt tell the truth. He the said out loud infront of employees and customers it was your bad credit not me. Un real Kara is so nice More
Great experience We came into the dealership of course with a budget looking for a car for our daughter! We met Danny and Roger and they were both so caring! I would h We came into the dealership of course with a budget looking for a car for our daughter! We met Danny and Roger and they were both so caring! I would highly recommend either of these gentle souls to sell you a car! Not your typical pushy sales person. They do really care and work for you as the customer. We also met Pete and Duwayne who really explained extra accessories honestly and worked with us on financing! Even the shop guys had the car looking great when we drove off the lot! We were there 5 hours.... A stressful sutuation was very manageable! Thank you Roger for the great laughs and helping us find the perfect car! We would come back and recommend your establishment to family and friends! Thank you, Jill and Jamie More
getting it done I have been to 2 dealerships that clam they could get me into a nice vehicle. I have a very bad credit report, i was reluctant to drive an hour and a I have been to 2 dealerships that clam they could get me into a nice vehicle. I have a very bad credit report, i was reluctant to drive an hour and a half to cornerstone auto. After talking to rocky he had me convinced he could get me a deal I had been to a few dealerships claiming they could get me into a vehicle.I have very bad credit. I was reluctant to drive an hour and a half 2 cornerstone auto and have the same let down.but after talking to Rocky he convinced me I could drive home with a vehicle today.yes he got the job done not only did I Drive home with a new car it was the one I wanted as well great job. I would recommend you to anyone. And i already have! Need a car (bad credit ) see rocky cornerstone auto elk river.he gets it done. More
Above and Beyond !! I recently totaled my vehicle and had been going back and forth with my insurance company which mad it difficult to finance another vehicle until the I recently totaled my vehicle and had been going back and forth with my insurance company which mad it difficult to finance another vehicle until the dispute was over. I had a hard time getting back and forth to work and getting my son off to school. Life was difficult ! I had tried to get a loan at other places, had been turned down got accepted at another dealership which was scamming me. So then I searched online and came across an ad and review on Rocky foster. From the first day i submitted an online application Rocky was on it right away ! I knew it would be difficult just because of my special situation but he made it happen !! I got an 2010 Chevy Impala very clean, auto start just beyond my exceptions. He got me into a vehicle, he made it happen and i am truly grateful. i will be returning to Rocky and let everyone know the next vehicle he gets me in. if you need a great car, great customer service experience go see rocky he gets it done and he's straight forward. no selling dreams here just reality. I am very happy. Rocky is the mannnnn! More

