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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,176 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Over 1,000 vehicles to choose from!
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Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,281 service reviews
January 14, 2026
Great service, communication was excellent and the car was ready when they said it would be. was ready when they said it would be. More
by Jeff N.
January 14, 2026
Very helpful and the repair was done quickly. We definitely will come back here for service ! We definitely will come back here for service ! More
by kathleenproietti
Verified CustomerEmployees Worked With
January 08, 2026
Great service, I have been bringing my jeep for service since purchasing in 2017. They have a great service team since purchasing in 2017. They have a great service team More
by suzannemaio
Employees Worked With
December 29, 2025
I was able to get an appointment quickly and a decent time which was fantastic. time which was fantastic. More
by agnesf74
Employees Worked With
December 29, 2025
Super easy, made the car buying process super easy. I appreciate everything they did and how fast they did it! I appreciate everything they did and how fast they did it! More
by cclax16
Employees Worked With
December 22, 2025
Service Advisor Robert Balon is an asset! He listens, is patient and kind. He helped me out of a misfortunate issue and made it right. I’m am truly thankful. There is also an auto technician He listens, is patient and kind. He helped me out of a misfortunate issue and made it right. I’m am truly thankful. There is also an auto technician named Carlos who needs to be commended as well. More
by YBreese
Employees Worked With
Robert Balon, Carlos
December 15, 2025
Quick and efficient. Went in for the first state inspection. Thank you and have a good day. Went in for the first state inspection. Thank you and have a good day. More
by soaltraveler
Employees Worked With
December 14, 2025
Fine. Took 2hrs to change a single tire though, when they told me 1 hour. Took 2hrs to change a single tire though, when they told me 1 hour. More
by erichspaker
December 12, 2025
I'm rating Cortese two stars really because of the service representative, Rob. He was great. However, my 2019 Jeep Wrangler Sahara Unlimited was brought in to fix a heating issue on the passenger sid service representative, Rob. He was great. However, my 2019 Jeep Wrangler Sahara Unlimited was brought in to fix a heating issue on the passenger side of the cabin. After two tries and three days in the shop, the issue is now worse with defroster and floor vents not working properly and the heat temperature now operating on high. I was told the second time that everything was fixed and that there would be no charge (which I appreciated), but actually nothing is fixed and now I'm left with a bigger problem. Not the kind of issues I'd like to deal with in the winter! More
by Paul
Employees Worked With
Rob
