Cortese Chrysler Jeep Dodge RAM Mitsubishi

Pretty dang good shop, got everything done that was needed and did not try to over sell me on anything needed and did not try to over sell me on anything More

Always easy to take care of your needs for your car. They do a great job every time They do a great job every time More

Had a 1030 appt. As of 330 we hadn't heard anything so we called for an update. Car was not ready until just before closing so we had to wait til next day to get it. As of 330 we hadn't heard anything so we called for an update. Car was not ready until just before closing so we had to wait til next day to get it. They should have reached out to explain the delay. An appt tin3 should mean car is looked at within 1.5 hours. Very disappointed More

The service is great! I've never had a problem and if my service agent isn't available the other guys help out right away. I've never had a problem and if my service agent isn't available the other guys help out right away. More

They were very helpful in getting my car fixed in a timely manner and kept me posted. timely manner and kept me posted. More

100% in every way! I've been a customer for well over 40 years and there is no other dealership that I would trust my vehicle to. Jordy was exceptionally kind and res I've been a customer for well over 40 years and there is no other dealership that I would trust my vehicle to. Jordy was exceptionally kind and respectful to this 83 year-old. Spoke kindly and truthfully to me and saw me to the car when I had picked it up. He is a gem and I look forward to having many more reasons to sing praises to Cortese Dodge! Darlene Spafford More

Terrible wait times for an appointment. Vehicle went in for repair and the shop had it for about two weeks. The repair completed included a partial engine repair that was causing the check Vehicle went in for repair and the shop had it for about two weeks. The repair completed included a partial engine repair that was causing the check engine light to be on. Upon picking up the vehicle it was immediately noted that the vehicle was running better but there was still some type of problem with the engine. About three days after picking up the vehicle the check engine light returned. The shop was contacted and immediately dismissed the issue being reported with the engine saying that the technician that worked on it has decades of experience. Had to wait almost two weeks for another appointment. This time the check engine light issue was diagnosed as a PCM issue. This repair was completed and the vehicle was picked up. Less than 24 hours later the check engine light was back on! All this while claiming they couldn't reproduce the issue being felt from the engine that was reported after the first repair. Definitely do not recommend having your vehicle repaired here. They even tried to force the recommendation of taking the vehicle to another repair shop after the first repair when it is so obviously something that should be covered under warranty because of the initial incorrect or incomplete diagnosis and repair. More

Always exemplary service at Cortese CJDR. Rob Balon in Service is the man. Always keeps me apprised of my vehicles status and works to keep the bill as low as possible. Way to go Rob! Rob Balon in Service is the man. Always keeps me apprised of my vehicles status and works to keep the bill as low as possible. Way to go Rob! More