Back

Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.5
2,148 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Contact Dealership

2400 W Henrietta Rd

Rochester, NY

14623

Directions

By Type

Showing 1,256 service reviews

October 15, 2025

Excellent service from check-in until the work was done on my Jeep. Warranty honored, rental was great. More

by tfree1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
October 12, 2025

Very friendly staff and quick service, did come and check on me while i waited for my car asked if I needed anything. Made sure that i knew they where there to take care of me as the Customer, very happy More

by Pookiejay06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2025

Service people were very helpful and accommodating. Repairs were taken care of in a timely manner. More

by cstrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2025

The worst Experience Ive ever had. The primary work requested, a simple oil change and tire rotation, wasnt completed. Appointment was cancelled and moved back a day with the only noti More

by ben@airsystemsbalancing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
September 29, 2025

The sales team was really great to work with. They were flexible and fair. I will refer others to them. More

by mtfd103
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank for the great review.

September 25, 2025

Outstanding serivce! Our knowledgeable sales person, Anna, worked hard to find us the right vehicle! More

by grush10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the feedback. We appreciate your business.

September 17, 2025

Very happy that my vehicle could be quickly and professionally inspected and repaired in a timely manner. Highly recommended! More

by danscorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see the person I worked with.
Sep 17, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for your business. We appreciate you.

September 12, 2025

Always satisfied with the staff at Cortese, I know my vehicle will be done right and I have complete confidence. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review.

September 07, 2025

Cortese is the Best! Samantha and Jeff were so helpful and made the whole process so easy! So thankful for them! I love my new Jeep! More

by Christan1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff LaMartina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars

September 01, 2025

As always, Mike Nazzaro provided excellent customer service throughout my service visit. Mike explained the needed repairs and provided regular progress updates through completion. I would recommend More

by tppweltzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are grateful for your business.

Sep 09, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for your feedback, we appreciate your business.

1
...