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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,261 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,356 service reviews
October 21, 2026
Understanding the customer is what Gary is about. I appreciated his 30 years of experience when it comes to understanding the expectations of what service is really about. Miss. I appreciated his 30 years of experience when it comes to understanding the expectations of what service is really about. Miss. More
by rubenlewisrl
Verified CustomerEmployees Worked With
October 16, 2026
Two recalls, dropped off Friday. Told to expect call that evening. Nothing, and I reached out sat, Mon, Tues, and Thurs to ask what was going on. Someone left mid week and I was lost Told to expect call that evening. Nothing, and I reached out sat, Mon, Tues, and Thurs to ask what was going on. Someone left mid week and I was lost in the shuffle. Brian was very apologetic but it was a very frustrating experience to not have any idea what was happening with my car and when I could get it. It took 6 days because it wasn't worked on until it was there for about 4-5 days. I was expecting to not have my car for a day or two. Brian reached out Thursday after I had called and texted multiple times that day to explain what had happened and that I could get my car Friday am. More
by katiechiaratti
Employees Worked With
Mike/Alex/jorgi/Brian
October 12, 2026
Work was completed in a timely manner, rental car during repair was great! Thank you! repair was great! Thank you! More
by gswapt
Employees Worked With
October 07, 2026
Very accommodating took good care of me couldn’t have asked for a better experience asked for a better experience More
by philip.duris69
October 06, 2026
Pretty dang good shop, got everything done that was needed and did not try to over sell me on anything needed and did not try to over sell me on anything More
by K.B
Employees Worked With
October 03, 2026
Always easy to take care of your needs for your car. They do a great job every time They do a great job every time More
by atlwr14
Employees Worked With
October 03, 2026
Had a 1030 appt. As of 330 we hadn't heard anything so we called for an update. Car was not ready until just before closing so we had to wait til next day to get it. As of 330 we hadn't heard anything so we called for an update. Car was not ready until just before closing so we had to wait til next day to get it. They should have reached out to explain the delay. An appt tin3 should mean car is looked at within 1.5 hours. Very disappointed More
by et1
Employees Worked With
October 02, 2026
The service is great! I've never had a problem and if my service agent isn't available the other guys help out right away. I've never had a problem and if my service agent isn't available the other guys help out right away. More
by cynthia15
Employees Worked With
October 01, 2026
They were very helpful in getting my car fixed in a timely manner and kept me posted. timely manner and kept me posted. More
by tempy41
Employees Worked With
