Back

Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.4
2,232 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Contact Dealership

2400 W Henrietta Rd

Rochester, NY

14623

Directions

By Type

Showing 1,331 service reviews

July 29, 2026

Our new service advisor was great and we look forward to working with him again the nthe future More

by jespodefault@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2026

Great support, gave us a loaner car and all was fixed promptly and priced reasonably. Happy customer. More

by davidmandrycky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordi Agosto
July 28, 2026

My service advisor Jordi was great to work with! Very thorough kind and made sure I was happy with all the service that was performed before I left. Great addition to your business! Looking forward More

by zugnoniservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jordi Agosto
July 27, 2026

The service was quick and easy to deal with. Made an appointment online got in shortly after. More

by wgayhart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morrow (073)
July 27, 2026

Very pleased with my overall experience. The drop off, service and loaner pick up was all an easy process. More

by lisajlennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2026

Easy to make appointments and get the service needed. Service department is willing to help with making sure we are satisfied! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2026

Customer service was great. Everyone seemed to want to help out over there. I was never pressured to have any other service performed. Everything was done in a timely manner lik More

by zugnoniservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordi agosto
July 23, 2026

Excellent service and very friendly people. Always satisfied at Cortese. The owner even came out and said hello which I thought was wonderful. Try to do business with family owned businesses th More

by insurancecard21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2026

Took the time to figure out our problem and also had our recall issue dealt with promptly. Happy customer. More

by davidmandrycky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2026

Poor customer service they treat loyal customer like crap don't give you any pay options very rude I'll never do buissness again. High disapointed More

by antionettewilliams60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob
1
...