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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,222 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,322 service reviews
July 15, 2026
Poor customer service they treat loyal customer like crap don't give you any pay options very rude I'll never do buissness again. High disapointed don't give you any pay options very rude I'll never do buissness again. High disapointed More
by antionettewilliams60
Verified CustomerEmployees Worked With
Rob
July 10, 2026
Superficially seemed to want to help. In the end multiple excuses, delays, requested service not complete, promised follow-up hasn't happened, cost me extra money and time In the end multiple excuses, delays, requested service not complete, promised follow-up hasn't happened, cost me extra money and time More
by Lj
Employees Worked With
Jeff M
July 06, 2026
I've had Jordi Agosto look after me several times over the years and he is consistently patient, courteous and attentive to my questions and requests. These are the type of employees an employer must tak the years and he is consistently patient, courteous and attentive to my questions and requests. These are the type of employees an employer must take good care of to make sure they do not loose them to a competitor. Keep up the excellent service!!!! Thank you T More
by TD0
Employees Worked With
Jordi Agosto
July 04, 2026
Had my brake serviced on my jeep. I was in and out within about 2 hours. Quicker than I thought. Just the cost was more than going to Firestone or Monroe by $200. I was in and out within about 2 hours. Quicker than I thought. Just the cost was more than going to Firestone or Monroe by $200. More
by wgayhart1
Employees Worked With
Jordin Agosto
July 04, 2026
upon receiving my new Ram, I was faced with a service code. The service dept immediately took me in and diagnosed the issue quickly. code. The service dept immediately took me in and diagnosed the issue quickly. More
by japascucci
Employees Worked With
July 03, 2026
I did my homework prior to asking around town for a great deal a new Jeep Grand Cherokee L. Cortese Jeep in Henrietta was among the top few contenders. I enjoyed my visit and found a terrific deal on a leas deal a new Jeep Grand Cherokee L. Cortese Jeep in Henrietta was among the top few contenders. I enjoyed my visit and found a terrific deal on a lease on a new JGC L. The service department over the span of the lease has been a pleasure to work with along with the entire team. If you’re in the market for a new Jeep, I recommend you give Cortese Jeep in an opportunity to earn your business. They’re a great group of people too. They’re honest and will give you a great, if not the best deal out there. Thanks again! More
by Cole G
Employees Worked With
July 02, 2026
Price is high ,you all check the brake nothing was wrong can get different car can get different car More
by phebearetha
Employees Worked With
June 30, 2026
My daughter dropped her car off to have a check engine warning examined, the work was diagnosed and addressed promptly, and my daughter was please with the time in which she got the car back. Kudos! warning examined, the work was diagnosed and addressed promptly, and my daughter was please with the time in which she got the car back. Kudos! More
by jaredbferguson
Employees Worked With
June 30, 2026
did a quick job of understanding the problem. unfortunately was unable to permanently repair the issue because its software problem that Ram is working on. unfortunately was unable to permanently repair the issue because its software problem that Ram is working on. More
by japascucci
June 13, 2026
I arrived for a scheduled appointment and due to an error it wasn't in the system. The service crew not only got my car in for all of the service but they managed to get me into another vehicle for the day. it wasn't in the system. The service crew not only got my car in for all of the service but they managed to get me into another vehicle for the day. They all went above and beyond to complete what was needed and did it on a completely professional level. More
by sbatz7
