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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
1,438 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Over 1,000 vehicles to choose from!
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Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,438 reviews
August 14, 2022
My first visit for maintenance (after leaving another Dodge service provider). Very pleased. Very friendly staff. Quick turnaround. Found my new service provider and dealer! Dodge service provider). Very pleased. Very friendly staff. Quick turnaround. Found my new service provider and dealer! More
by allysona
Verified Customer
Helpful August 14, 2022
Worked with Gary in service department and his team did a wonderful job on my old truck. Awesome communication, excellent service throughout and they fixed its issues. Would recommend without hesitation! wonderful job on my old truck. Awesome communication, excellent service throughout and they fixed its issues. Would recommend without hesitation! More
by MT
Employees Worked With
August 11, 2022
After some back-and-forth conversation with the service team, it was finally understood what my issues were and they were taken care of immediately. team, it was finally understood what my issues were and they were taken care of immediately. More
by steve_196
Employees Worked With
August 10, 2022
Courtesy is understatement to the degree respect, friendliness and professionalism of all employees I talked to. friendliness and professionalism of all employees I talked to. More
by ICortClient
Employees Worked With
August 08, 2022
Totally disappointed with Cortese ! On my first trip, they fix my check Engine light then come back again after 4 days. When I go back to services center to re-check again that they me On my first trip, they fix my check Engine light then come back again after 4 days. When I go back to services center to re-check again that they mention, it's require to replace another parts for same error code. They made order and mentioned "come back 4 days", after 7 days when I call them "it's gonna take 2 weeks to fix". it wasted my time and I can't fix my car before long trip that I had mentioned many times. I'm disappointed with their services that doesn't take responsibility. their services is very low !!!!!!!!!!!!! More
by nkz1988
Employees Worked With
Bob
August 07, 2022
Excellent customer service all around. Interior of car could have been a little cleaner. Windshield was foggy and dusty. This would not stop me from purchasing again from Cortese. I would Interior of car could have been a little cleaner. Windshield was foggy and dusty. This would not stop me from purchasing again from Cortese. I would highly recommend to friends and family. More
by AMKPHOTO
August 06, 2022
Person I worked with (I can’t remember his name) was friendly and helpful. I showed up at the wrong time (I confused it with an appointment time for something else the following week) and they still got friendly and helpful. I showed up at the wrong time (I confused it with an appointment time for something else the following week) and they still got me right in and took care of my car. I appreciated that! More
by Cathy
Employees Worked With
Other Employees :
Not sure who k checked in with but they were great, very friendly.
August 04, 2022
Great service cordial car was fixed on time and pleasant workers would come back to them workers would come back to them More
by Mike
Employees Worked With
August 02, 2022
Bob was exceptional! I had him run the number multiple times and he was patient with me. Also, gave me the car tobtest drive right away, no questions asked. Thanks Bob! I had him run the number multiple times and he was patient with me. Also, gave me the car tobtest drive right away, no questions asked. Thanks Bob! More
by mananjaved67
Employees Worked With
July 31, 2022
We had a excellent experience at Cortese. Michael who sold us our car was very knowledgeable and friendly. We will definitely be back to buy another vehicle from this location! 5 Stars ⭐️⭐️⭐️ Michael who sold us our car was very knowledgeable and friendly. We will definitely be back to buy another vehicle from this location! 5 Stars ⭐️⭐️⭐️⭐️⭐️ More
by chrystal2
Employees Worked With
