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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,216 Reviews

1,216 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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April 05, 2024

Exceptional work and a devoted team who worked endlessly to help deal with warranty issues. Truly awesome staff More

by Samantha Howe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nazaro
Apr 08, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Samantha, we thank you so much for the great review! We appreciate your business.

April 04, 2024

Professional staff, service needs explained, and easy cash out after hours. Comfortable waiting area. Easy use of wi-if. More

by CME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob was helpful as much contact person.
Apr 08, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review. We appreciate your business.

April 04, 2024

My car has been back to the dealership five times for two problems. One is still unresolved. This is unacceptable especially since I purchased a brand new vehicle. More

by feta7
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Great service from Rob at Cortese. I have purchased my last 3 vehicles new from Cortese. I highly recommend this dealership for both sales and service. More

by mike.egan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
April 04, 2024

The customer service I received from Michelle and Rob was outstanding. Rob made sure he kept giving me updates about what was going on with my vehicle the time it was there. Michelle patiently listened to wh More

by Tee_keene
Recommend Dealer
Yes
Employees Worked With
Michelle and Rob
April 03, 2024

Great service Mike and the team did a great job like normal. Thank You for everything. More

by dtower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Great service from Mike. Very attentive to the issues I was having with tire noise, came up with a solution and ordered the part to fix. More

by rhenry7
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

I am very happy with my Pacifica. I loved her since I saw her.Thank you Cortesse! More

by marisel.colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Anthony
Apr 02, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business and the 5 star review!

March 30, 2024

Twice the price of other auto shops. They were able to reduce the cost slightly after I got a competitive quote. They did fix the engine noise, but the engine is still leaking fluid. More

by rochestersky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
March 29, 2024

Quick service. Car repaired properly. I am pleased. Would recommend family and friends . Good job! More

by fsmith1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for your business and the great review!!

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