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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,230 Reviews

1,230 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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July 29, 2022

At this point I would say no, to recommending the service center. I took my 2019 RAM Truck in to have an electronic brake controller installed and programmed to the truck. At this point I have not tried that More

by Rick.Lake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rick.lake, we are glad we could help! We are disappointed to hear that you did not have a more positive experience with us at Cortese Mitsubishi. Please feel free to call me at 585-277-3287

July 29, 2022

I’ve been coming to this dealer for 13 years and have always received top rate service. More

by barb1whit2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Barb1whit2, reviews like this give us motivation and help us ensure we provide high-quality care.

July 29, 2022

This is our 6th car from Cortese! We love them. Their service team is great too More

by PamS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike nazzaro
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Pams, we're so glad that we were able to go above and beyond your expectations!

July 28, 2022

easy great help was a breeze and got everything dobe in record time thanks so much More

by peter.christensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Peter.christensen, we're so glad that we were able to go above and beyond your expectations!

July 28, 2022

I took my car in for inspection and oil change. They were ready to receive it at the scheduled time. Later a service tech called me to let me know that the car would need new tires and new wipers More

by cerobinson80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Cerobinson80, we're happy you found our staff to be so supportive during your experience here at Cortese Mitsubishi.

July 26, 2022

Great service! Quick oil change/inspection, pleasant area to sit. I even left a IPad behind when I left and the cashier tracked me down to ensure I got it back! More

by hansencontractingltd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rick.lake, we are glad we could help! We are disappointed to hear that you did not have a more positive experience with us at Cortese Mitsubishi. Please feel free to call me at 585-277-3287

July 25, 2022

Great service! Timely and friendly people. Would recommend to everyone the staff is very helpful 5 atar More

by lestjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the kind words! We truly appreciate your business and are here if you need anything in the future!

July 18, 2022

The guy that check me in was so rude saying I didn’t have appointment which I did. More

by aracelypascual350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know his name
Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rick.lake, we are glad we could help! We are disappointed to hear that you did not have a more positive experience with us at Cortese Mitsubishi. Please feel free to call me at 585-277-3287

July 16, 2022

The whole experience was great however the wait was a little long for what I had done, 2.5 hours. I suggest at least an hourly update for waiting customers. More

by viavattine5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Viavattine5, your wonderful feedback and rating mean a lot to us.

July 14, 2022

I was satisfied with the work they did he was He called me he worked with me and that's what I like Mark did a good job getting car shield to take care of my problem appreciate it thanks again mark More

by larrypoles5
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us!

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