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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,230 Reviews
Call Service Center (800) 952-7892

1,230 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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June 22, 2022

The car came in for an inspection and oil change. I dropped it off. We went out for breakfast and went to a store or two. They called and said the car was done. It was easy. More

by scottrichards77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Scottrichards77, reviews like this give us motivation and help us ensure we provide high-quality care.

June 20, 2022

Always courteous and friendly. A pleasure to deal with.on the phone and in person. More

by r48m49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nazzaro
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Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

R48m49, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

June 20, 2022

Mike nazzaro was very helpful and informative. He answered all of my concerns and questions. More

by preciouspipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike nazzaro
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Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2022

Great experience. Clean facility, very courteous and professional service representatives. Quick service. I was only there for over 1 hr. There was coffee for the cust More

by castroje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Castroje, thank you for sharing your positive experience!

June 19, 2022

Mike was a great help to me. The service was fast, now all my worries are gone. More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Maniscalco
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Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Sarah, thank you so much for your positive comments about Cortese Mitsubishi! Feel free to reach out to us if you need anything. Have a wonderful day.

June 16, 2022

Stop sending texts and emails saying I missed my appt when I made it. thanks More

by michael.hess8081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry for the inconvenience . We will look into this!

June 14, 2022

Excellent support from the delivery team. I really appreciate the speedy support and great customer service. More

by mitchell.demetrius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mitchell.demetrius, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Mitsubishi.

June 11, 2022

That was the worst service that I have ever seen. They charged me for no reason. Kept my car for 2 days and still not get it fix More

by lonkengghislain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Dunkleberger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Lonkengghislain, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to me at 585-277-3296. Samantha Cortese

June 10, 2022

Fixed my problem the first time and repairs were completed when they said they would be. More

by pjt6880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Tribotte
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Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Pjt6880, we're happy you found our staff to be so supportive during your experience here at Cortese Mitsubishi.

June 09, 2022

Dropped my vehicle off late and dropped keys in drop box. Supposed to be ready in a few days and it was. Great work and very convenient. Vehicle looks fantastic and would recommend them to anyone. More

by pjvanorden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2022 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Pjvanorden, we are so pleased you enjoyed your visit to Cortese Mitsubishi!

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