
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Excellent Service I have bought three cars from Cortese and have received the finest service each time, This recent experience continued my confidence that your dealer I have bought three cars from Cortese and have received the finest service each time, This recent experience continued my confidence that your dealership has people that are professional and customer oriented, Thank you for making the car buying experience so easy. More
Great service department. This is one of the best service departments in our area. People are friendly, the staff is knowledgeable and they deliver on their promises. You can This is one of the best service departments in our area. People are friendly, the staff is knowledgeable and they deliver on their promises. You can’t ask for more than that. More
Darren was very helpful and knowledgeable about service, warranty work, and took the time to keep me in the loop throughout my vehicle repair. He ensured I was taken care of properly throughout the experien warranty work, and took the time to keep me in the loop throughout my vehicle repair. He ensured I was taken care of properly throughout the experience. 5 stars to him as he isn't listed below. More
Great and efficient service! Al in service was awesome. Friendly and efficient! Kevin Mack assisted with clean truck. Thank you to all who serviced my truck! Friendly and efficient! Kevin Mack assisted with clean truck. Thank you to all who serviced my truck! More
Great experience My family and I have purchased over 25 vehicles from Cortese Ford because we're always treated well both in sales and service and have always had a go My family and I have purchased over 25 vehicles from Cortese Ford because we're always treated well both in sales and service and have always had a good experience with the Ford brand. Our latest purchase is a 2020 Explorer which has been redone for 2020 and is a huge improvement over prior model years. More
This was a great experience. Donna kept me updated every step of the deal. Managers were great and delivery process was quick and easy. The truck was spotless at delivery. step of the deal. Managers were great and delivery process was quick and easy. The truck was spotless at delivery. More
Wheel bearings They did a good job, finished the job when promised. It was more expensive than other shops. I normally would go to another shop, but problem needed t They did a good job, finished the job when promised. It was more expensive than other shops. I normally would go to another shop, but problem needed to be done at that time. More
Warrenty Work. Easy to set up and track progress of vehicle , Shuttle driver was great. Had issues with vehicle and service folks took care of them at no charge to m Easy to set up and track progress of vehicle , Shuttle driver was great. Had issues with vehicle and service folks took care of them at no charge to me. More
Work was thorough I made the appointment online, showed up before I was scheduled(7:30am). My appointment took longer than expected. I was checked on regularly which w I made the appointment online, showed up before I was scheduled(7:30am). My appointment took longer than expected. I was checked on regularly which was nice. Darren is a good person. More