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Cortese Ford Lincoln

Rochester, NY

4.6
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,347 reviews

January 27, 2020

Excellent Service I have bought three cars from Cortese and have received the finest service each time, This recent experience continued my confidence that your dealer More

by sheilalukacko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know her name, but the cashier working January 24 2020 at about 5:30 PM who took our deposit was very nice. , Anthony Rainey
Jan 30, 2020 -

Cortese Ford Lincoln responded

Thanks for being a loyal customer Sheila! Samantha Cortese

January 27, 2020

Great service department. This is one of the best service departments in our area. People are friendly, the staff is knowledgeable and they deliver on their promises. You can More

by mfzess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Cortese Ford Lincoln responded

Thank you for the great review!

January 25, 2020

Darren was very helpful and knowledgeable about service, warranty work, and took the time to keep me in the loop throughout my vehicle repair. He ensured I was taken care of properly throughout the experien More

by darrenstanford01
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
Jan 27, 2020 -

Cortese Ford Lincoln responded

Thanks for the fantastic review!

January 24, 2020

Great and efficient service! Al in service was awesome. Friendly and efficient! Kevin Mack assisted with clean truck. Thank you to all who serviced my truck! More

by mack.peggy
Recommend Dealer
Yes
Employees Worked With
Al - Service Manager. Kevin Mack
Jan 27, 2020 -

Cortese Ford Lincoln responded

Thanks for the fantastic review!

January 23, 2020

Great experience My family and I have purchased over 25 vehicles from Cortese Ford because we're always treated well both in sales and service and have always had a go More

by l225371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bush, Darren VanOrden (in service), Ron Christiano, Donna Spofford, Bryce Seeley
Jan 23, 2020 -

Cortese Ford Lincoln responded

Thank you for being such loyal customer. We appreciate the loyalty to our business, Samantha Cortese Customer Relations Manager 585-277-3214

January 23, 2020

Appointment was very easy to schedule. Front staff was knowledge and friendly. I was notified when truck was ready. And it was done on time. Great job. More

by ET
Customer Service
Recommend Dealer
Yes
Employees Worked With
Al
Jan 23, 2020 -

Cortese Ford Lincoln responded

Great to hear! Samantha Cortese Customer Relations Manager 585-277-3214

January 22, 2020

This was a great experience. Donna kept me updated every step of the deal. Managers were great and delivery process was quick and easy. The truck was spotless at delivery. More

by Gdisano
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cavallario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Christiano, Shane Chapin, Donna Spofford
Jan 23, 2020 -

Cortese Ford Lincoln responded

Thank you very much for the great review! Samantha Cortese Customer Relations Manager 585-277-3214

January 22, 2020

Wheel bearings They did a good job, finished the job when promised. It was more expensive than other shops. I normally would go to another shop, but problem needed t More

by evancar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rainey
Jan 23, 2020 -

Cortese Ford Lincoln responded

Thank you for your feedback!

January 20, 2020

Warrenty Work. Easy to set up and track progress of vehicle , Shuttle driver was great. Had issues with vehicle and service folks took care of them at no charge to m More

by woodeugene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rainey
Jan 21, 2020 -

Cortese Ford Lincoln responded

Thank you Eugene!

January 16, 2020

Work was thorough I made the appointment online, showed up before I was scheduled(7:30am). My appointment took longer than expected. I was checked on regularly which w More

by wilsonw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren in Service
Jan 21, 2020 -

Cortese Ford Lincoln responded

Great feedback! Thank you for your business.

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