
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Smooth and uneventful. Small issue with modem in new truck. Taken care of very quickly. Sales and service staff very attentive and answered any and all questions I had. Small issue with modem in new truck. Taken care of very quickly. Sales and service staff very attentive and answered any and all questions I had. More
Purchase Anthony my Sales Rep was knowledgeable and Very easy to talk to. He made it a very relaxed Exp. I had a lot of questions and was concerned with keepin Anthony my Sales Rep was knowledgeable and Very easy to talk to. He made it a very relaxed Exp. I had a lot of questions and was concerned with keeping within my budget. He made it happen More
Honest Purchase The purchase of a new car is very important. The three Cortese employees that worked with me gave evidence that they understood that. An agreement bia The purchase of a new car is very important. The three Cortese employees that worked with me gave evidence that they understood that. An agreement biased on mutual respect. My only requirement is: GIVE ME A PRICE THAT IS TRUE & DON'T PLAY GAMES...I MUST BE ABLE TO TRUST YOU OR I WALK. For the fifth time that standard was realized. More
Replace Front Drive Shaft The replacement went as expected. The cost was as I was quoted and they had the part installed when promised.Overall a ver professional experience. The replacement went as expected. The cost was as I was quoted and they had the part installed when promised.Overall a ver professional experience. More
Excellent Helpful friendly staff. Phil helped me with what I was looking to do. Would recommend to those interested in purchasing or leasing a new vehicle. Helpful friendly staff. Phil helped me with what I was looking to do. Would recommend to those interested in purchasing or leasing a new vehicle. More
Customer Service I came in @8am for a remote starter. Waited 5 minutes for a shuttle home. By noon my car was ready picked up SUV was home in no time. Really apprecia I came in @8am for a remote starter. Waited 5 minutes for a shuttle home. By noon my car was ready picked up SUV was home in no time. Really appreciated not having my whole day tied up. Thanks Cortese😊😊😊😊 More
Warranty Service It's been several years that i have used your location, bad experience in the past. That has all changed. Customer service was outstanding, prompt, p It's been several years that i have used your location, bad experience in the past. That has all changed. Customer service was outstanding, prompt, point on! No complaints, will be looking for a "new" vehicle in the spring and fully intend on visiting your location. More
Do the job, always try to oblige Good service, good work. Usually they try to accommodate my needs when they can. Speed and efficiency good. Need a better waiting room. email respons Good service, good work. Usually they try to accommodate my needs when they can. Speed and efficiency good. Need a better waiting room. email response could be better. Best to call. More
Excellent Service Made service appointment on website, Service Department was ready when I arrived, Oil Change and Tire Rotation completed very quickly. Friendly servic Made service appointment on website, Service Department was ready when I arrived, Oil Change and Tire Rotation completed very quickly. Friendly service personnel. Car buying and service experience was excellent More
Great Service! Al and his team did a great job in servicing my F250. I have not always had the best service with Ford Dealers. I recently located from Colorado and Al and his team did a great job in servicing my F250. I have not always had the best service with Ford Dealers. I recently located from Colorado and was hesitant to contact a local dealer to do my service. So glad I did! Thanks Cortese for doing a great job on the truck and really going above and beyond in making me happy as well. I like the text updates and the shuttle driver Doug was awesome! I will be back for the recommended tire replacement and I will be asking for Al. More