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Cortese Ford Lincoln

Rochester, NY

4.6
2,346 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,346 reviews

August 21, 2019

Al work with my Third Party Warranty service . Thank you Al for your help with my Extended warranty service company. I truly appreciated your help and assistance in finding and securing a replacem More

by miltonjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rosier
Aug 22, 2019 -

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 20, 2019

Awesome Everyone was kind and curteous. They offer shuttle service which is nice. The waiting room was very nice with TVs, charging station and coffee. It was More

by bj.sartin.bh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pancione
Aug 20, 2019 -

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Auto. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 20, 2019

Extremely positive sales experience While the entire process of leasing my car was positive, Makayla Buscemi made it quick, fun and easy. Throughout the sale she showed confidence and tr More

by courtney7lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makayla Buscemi , David Eichelberger, Jeff Cooper
Aug 20, 2019 -

Cortese Ford Lincoln responded

Courtney,your comments keep us motivated and working hard for all our guests! Thank you for your wonderful response to the quality of service our Staff provides!

August 20, 2019

Lease of F150 Great dealership to work with. Dealt most with Phil Valenti and Jeff Cooper. They made the experience very pleasurable. That being said, any Cortese r More

by jniggli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cooper
Aug 22, 2019 -

Cortese Ford Lincoln responded

Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

August 19, 2019

fast and friendly -- comprehensive Patrick at Cortese is such a wonderful example of customer service!!! Job well done. They even got me a loaner car to help with the needs I had in my More

by joelleolivia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Cortese Ford Lincoln responded

Joelle we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Ford Lincoln, Inc..

August 19, 2019

My first leasing of a new car. Salesman,Lou Siragusa, was extremely friendly and helpful explaining all the features of car! Amazed at efficiency of Darren Sneddon in payment proce More

by nkendric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Siragusa
Aug 20, 2019 -

Cortese Ford Lincoln responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction!

August 18, 2019

Easy check up and inspection Everyone was pleasant and extremely efficient. The work was done in a timely manner and thanks to Doug the shuttle driver, I didn't miss any work. I l More

by suec212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AL ROSSETER- service advisor, Doug -the shuttle driver, Tommy Ciavarri
Aug 19, 2019 -

Cortese Ford Lincoln responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Ford Lincoln, Inc.!

August 17, 2019

High performance FORD dealership I was impressed with your knowledgeable sales staff and your inventory of high performance vehicles. The mustang was delivered when promised and detai More

by Oldendaze19+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rainey, Jeff Cooper
Aug 19, 2019 -

Cortese Ford Lincoln responded

We're happy you found our staff to be so supportive during your experience here at Cortese Ford Lincoln, Inc..

August 16, 2019

Downsizing We go to Cortese because of the personal service we receive. They are receptive to our needs and always try to accommodate what we want. They know us More

by latham80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chapin, Lou Siragusa, Jeff Cooper
Aug 20, 2019 -

Cortese Ford Lincoln responded

We're happy you found our staff to be so supportive during your experience here at Cortese Ford Lincoln, Inc..

August 15, 2019

Good experience While it was clear that they wanted to sell a new car vs letting me buy my lease turn in, I was happy in the end. They seemed to know the type of car More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chapin, David Eichelberger, Jeff Cooper, Anthony Rainey
Aug 16, 2019 -

Cortese Ford Lincoln responded

We appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received and thank you again for choosing Co

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