Back

Cortese Ford Lincoln

Rochester, NY

4.6
2,361 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Contact Dealership

2452-2500 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 2,361 reviews

August 19, 2019

My first leasing of a new car. Salesman,Lou Siragusa, was extremely friendly and helpful explaining all the features of car! Amazed at efficiency of Darren Sneddon in payment proce More

by nkendric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Siragusa
Aug 20, 2019 -

Cortese Ford Lincoln responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction!

August 18, 2019

Easy check up and inspection Everyone was pleasant and extremely efficient. The work was done in a timely manner and thanks to Doug the shuttle driver, I didn't miss any work. I l More

by suec212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AL ROSSETER- service advisor, Doug -the shuttle driver, Tommy Ciavarri
Aug 19, 2019 -

Cortese Ford Lincoln responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Ford Lincoln, Inc.!

August 17, 2019

High performance FORD dealership I was impressed with your knowledgeable sales staff and your inventory of high performance vehicles. The mustang was delivered when promised and detai More

by Oldendaze19+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rainey, Jeff Cooper
Aug 19, 2019 -

Cortese Ford Lincoln responded

We're happy you found our staff to be so supportive during your experience here at Cortese Ford Lincoln, Inc..

August 16, 2019

Downsizing We go to Cortese because of the personal service we receive. They are receptive to our needs and always try to accommodate what we want. They know us More

by latham80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chapin, Lou Siragusa, Jeff Cooper
Aug 20, 2019 -

Cortese Ford Lincoln responded

We're happy you found our staff to be so supportive during your experience here at Cortese Ford Lincoln, Inc..

August 15, 2019

Good experience While it was clear that they wanted to sell a new car vs letting me buy my lease turn in, I was happy in the end. They seemed to know the type of car More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chapin, David Eichelberger, Jeff Cooper, Anthony Rainey
Aug 16, 2019 -

Cortese Ford Lincoln responded

We appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received and thank you again for choosing Co

August 15, 2019

Oil Change Directional replacement Service is always outstanding. My left turn directional was not working it was replaced on sight did not have to wait for the part to come in. More

by mcconachiea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al T
Aug 16, 2019 -

Cortese Ford Lincoln responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Ford Lincoln, Inc..

August 15, 2019

Exciting Everything was extremely simple and the staff was extremely professional. A personal thank you to Lou, Jeff, and Dave for their time and professionali More

by bhaude01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichelberger, Lou Siragusa, Jeff Cooper
Aug 16, 2019 -

Cortese Ford Lincoln responded

We're happy you found our staff to be so supportive during your experience here at Cortese Ford Lincoln, Inc..

August 14, 2019

Great service As always, the customer service was excellent, service was superb, and everything was done quickly. Cortese Service is honest and I trust both the rec More

by Rainbowflyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Cortese Ford Lincoln responded

We hope to be of service to you again in the future. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2019

Interior left in terrible condition Took MKZ in for air bag replacement. Car returned to me With grease on both seats, door columns. Pieces taken off to do the repair were not reinstalle More

by vetteman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ed Smith
Aug 14, 2019 -

Cortese Ford Lincoln responded

Hello there, we are deeply sorry that you've had this experience. My service manager will be reaching out soon.

August 13, 2019

Oil change and tire rotation I arrived as scheduled. I was in and out in 45 minutes. Oil change and tire rotation. Cost could be more reasonable, 65. Dollars for service More

by rrfd40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Cortese Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for your business and we look forward to your next visit! Safe travels!

...
130
...