Cortese Ford Lincoln

Sales & Service I was impressed how everything went smoothly. Sales Managers were great... got us the right vehicle and explained its features clearly. I would reco I was impressed how everything went smoothly. Sales Managers were great... got us the right vehicle and explained its features clearly. I would recommend Cortese Ford. More

Great Experience!! Jack Hawes was amazing, knew what I was looking for and the team made it happen. They worked with our small nonprofit and got us approved for what we Jack Hawes was amazing, knew what I was looking for and the team made it happen. They worked with our small nonprofit and got us approved for what we needed at an extremely fair price. Look forward to buying from them again in the future and hope Cortese partners with our nonprofit to help rebuild our local communities one life at a time. More

Excellent Good efficient crew that kept me informed of progress. Friendly and added extra touch of washing car . Would recommend their service department to any Good efficient crew that kept me informed of progress. Friendly and added extra touch of washing car . Would recommend their service department to anyone without hesitation More

botched passenger side airbag change I was worried the passenger side airbag recall would leave my dashboard marred, and it did. It took three trips to the dealer to address, at 100 miles I was worried the passenger side airbag recall would leave my dashboard marred, and it did. It took three trips to the dealer to address, at 100 miles each round trip. 300 miles, a tank of gas, and it still isn't as secure in the dashboard as it's factory original. The tech's left adhesive marks on the dash panels, footprint marks on the passenger door panel, and some viscous substance on the exterior of the passenger door. I am saddened by the difficulty to find a service department I can feel comfortable leaving my vehicle with. It may not be a Shelby Super Snake, but it means something to me. I did not feel as though anyone here treated my vehicle as they would their own. More

Exceptional customer service! Professionals atoff all level Courteous customer service, warm smile, and a handshake that really makes a difference , the sales Representatives are very helpful and making sure c Courteous customer service, warm smile, and a handshake that really makes a difference , the sales Representatives are very helpful and making sure customer service is there priority, and that they the customers are satisfied with the purchase of any vehicle of their choice, I highly recommend friends and family to at least check out the dealership, they help out on all income levels. I am a proud and satisfied customer they came through when I really needed them thanks very much Lincoln Ford, special shout-out to Dave Bryce and Mike who made sure my purchase order went through with no problem. I am so happy and excited with my new vehicle. Thanks again guys. More

Lack of knowledge and communication I purchased my Explorer from Cortese and wish I never had. The Sales dept. was nice and worked with me, however, Before leaving the lot they should ha I purchased my Explorer from Cortese and wish I never had. The Sales dept. was nice and worked with me, however, Before leaving the lot they should have made sure everything was working properly. It wasn't and the last 4 months was a nightmare. My car was in on 5 different occasions for the same issue, they are very lucky I did not contact the AG. Then to top it all off, the Service manager was very rude, and even made an effort on the phone to argue with me at a very high tone. I advise prospective car buyers NOT to use Cortese for your car buying experience, and definitely DO NOT use their service department. It is a complete disaster, stay away! More

Buying 2019 used Ford ranger Salesman was very busy. He had another customer waiting for him as he was doing my final checkout. That was good for him, but it left him very rushed Salesman was very busy. He had another customer waiting for him as he was doing my final checkout. That was good for him, but it left him very rushed with me. As he put the plates on he had me start the vehicle and at that time I saw the low fuel warning light was on. He did have someone go with me to put fuel in the vehicle, but it left a bad taste. It showed Cortese sometimes misses the little things that count. This was my first experience with Cortese. More

Customer Service Is EVERYTHING!!!! I love coming to Cortese ford they are always so Helpful and pleasant. They all have great customer service skills. I wont take my car anywhere else I love coming to Cortese ford they are always so Helpful and pleasant. They all have great customer service skills. I wont take my car anywhere else More

Maintenance, Electrical Cord Regular maintenance and the replacement of the electrical cord for my Ford Fusion Energi. was well handled, as usual, by my Ford Service agent, Al Ro Regular maintenance and the replacement of the electrical cord for my Ford Fusion Energi. was well handled, as usual, by my Ford Service agent, Al Rossiter, whose name does not appear below on the Service staff. More

Great experience Bryce and the sales manager Dave really worked with us to get us into a new car that we wanted. Overall it was a great experience. Bryce and the sales manager Dave really worked with us to get us into a new car that we wanted. Overall it was a great experience. More