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Cortese Ford Lincoln

Rochester, NY

4.6
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,344 reviews

June 26, 2019

Ford Mustang Purchase Outstanding support. I've purchased/leased my last three vehicles from Cortese and will continue to do so in the future. Great people and great deal More

by djm1058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce , Shane Chapin, Cardell Bouie, David Eichelberger
Jun 26, 2019 -

Cortese Ford Lincoln responded

djm1058, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cortese Ford Lincoln, Inc.. Samantha Cortese Customer Relations Manager 585-277-3214

June 26, 2019

Happy Flex Owner I returned to Cortese to lease another Flex. This time I ordered one and the process couldn't have been easier. The rebates were much better this ti More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Clifford
Jun 27, 2019 -

Cortese Ford Lincoln responded

Hello John, thank you for your kind words and congratulations on your new Flex! We're glad you had a great experience with Bill. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your vehicle needs. Thanks again! Samantha Cortese Customer Relations Manager 585-277-3214

June 26, 2019

Great Service The service team did a great job on my most recent visit. They took care of my car in a timely manner, the mechanic did an amazing job with keeping my More

by fns4498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden
Jun 27, 2019 -

Cortese Ford Lincoln responded

fns4498, thank you for taking the time to write a positive review. We are happy to provide you with such great service! Samantha Cortese Customer Relations Manager 585-277-3214

June 25, 2019

Great Service I had great experience with the Vic who did great job. I choose him and the dealer ship over few others because he was great with great personality an More

by Mido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Chapin, Victor Bay
Jun 26, 2019 -

Cortese Ford Lincoln responded

Mido, I am so happy to hear that you had such a positive experience. Thanks for the feedback! Samantha Cortese Customer Relations Manager 585-277-3214

June 24, 2019

Prompt & Excellent Service Work I brought my car in for an oil change and tire rotation. I dropped the car off the night prior and the process was easy. The work was completed on ti More

by johncrego25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Crego
Jun 26, 2019 -

Cortese Ford Lincoln responded

johncrego25, I am so happy to hear that you enjoyed doing your service with us! We cant wait to see you next time. Samantha Cortese Customer Relations Manager 585-277-3214

June 24, 2019

Great experience Tommy did everything he said he would do. Great salesman and person. Listens to what you need and delivers. When I need another vehicle I will be goin More

by pcfl1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chapin, Tommy Ciavarri, Jeff Cooper
Jun 26, 2019 -

Cortese Ford Lincoln responded

pcfl1979, Thank you for taking the time to tell us how we did. We appreciate the feedback. Enjoy the new vehicle! Samantha Cortese Customer Relations Manager 585-277-3214

June 22, 2019

Quality service Victor went above and beyond to find me my dream car. He knew my price range and was able to make it happen! Vic took the time to explain the finances More

by kl17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Bay
Jun 25, 2019 -

Cortese Ford Lincoln responded

Hello, we are happy to hear Victor could help you find your dream car! Our team works hard to go above and beyond for all our valued guests, so we're glad you enjoyed your experience with us. We hope to see you again soon! Samantha Cortese Customer Relations Manager 585-277-3214

June 22, 2019

Not happy From the day I brought my van in, it was frustrating. First off- it took 5 days for them to just take a look at it. Then after we agreed for them to f More

by liz_sulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Sneddon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Cortese Ford Lincoln responded

liz_sulli, I am sorry to hear about this experience. I would like to chat with you further about what happened. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

June 21, 2019

Bought 2 vehicles for my business . Was happy they got a better rate than my business banker. I'm a no nonsense, get it done kind of person, and they seemed to work with me that More

by advrecovery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rainey, David Eichelberger
Jun 21, 2019 -

Cortese Ford Lincoln responded

Hello, thank you for your positive rating and review! We're glad we could assist with your purchase, and we hope you continue to choose us for all your vehicle needs. Thanks again! Samantha Cortese Customer Relations Manager 585-277-3214

June 21, 2019

over the top From Darren in service to Cardell in sales, You can't beat Cortese for the best buying experience in Rochester. We will continue to shop at Cortese Fo More

by stew mcbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren in service, top notch!, Ron Christiano, Cardell Bouie, Jeff Cooper
Jun 25, 2019 -

Cortese Ford Lincoln responded

Hi there, thank you for your great comments about our team! We're glad you enjoyed your buying experience, and we hope to see you again soon. Take care! Samantha Cortese Customer Relations Manager 585-277-3214

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