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Cortese Ford Lincoln
Rochester, NY
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Over 1,000 vehicles to choose from!
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Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,347 reviews
January 15, 2019
Oil change tire rotation I had to wait less than the estimated time of 45 minutes which never happens and was awesome. Everyone is the service department go out of their way t I had to wait less than the estimated time of 45 minutes which never happens and was awesome. Everyone is the service department go out of their way to help More
by mcconachiea
Verified Customer
January 14, 2019
Airbag recall repair The experience to set up appointment was fairly easy. They were able to get me in the same week that I called. Not a big deal but the time it actually The experience to set up appointment was fairly easy. They were able to get me in the same week that I called. Not a big deal but the time it actually took was a couple hours longer than the quote. More
by jcburruto
Employees Worked With
Al
January 14, 2019
Personal service The work I had scheduled was done to my expectations and all staff I interacted with were professional and friendly. The location is convenient as wel The work I had scheduled was done to my expectations and all staff I interacted with were professional and friendly. The location is convenient as well as the hours More
by Cam2927
January 14, 2019
Quick My experience was the same as before. They took my statement about what I thought was going on with my vehicle, and called me to tell me something els My experience was the same as before. They took my statement about what I thought was going on with my vehicle, and called me to tell me something else was wrong with it. More
by nathaniellarkin
January 12, 2019
Cortese & Patrick Z! Patrick & the entire Cortese team continue to do all the right things. Every service experience I’ve had has been outstanding, there’s never been a r Patrick & the entire Cortese team continue to do all the right things. Every service experience I’ve had has been outstanding, there’s never been a response of “no” to any request I or my family have had. Keep up the great work! More
by JonK
Employees Worked With
January 12, 2019
Dealer did not disclose $1,200 problem. Test drove & bought a used 2007 Ford Edge w/ over 100k miles, only to find out that the seat/mirror controls for driver 1 & 2 does not work properly a Test drove & bought a used 2007 Ford Edge w/ over 100k miles, only to find out that the seat/mirror controls for driver 1 & 2 does not work properly and remember the mirror positions for the two drivers. Notified our salesman, who said they would take care of it when they fixed the air bag recall. After waiting 9 months the air bag is fixed, but they refuse to fix the seat/mirror controller at their expense. $1,200. If I knew this at the time of purchase, I would have passed on this vehicle. Needless to say, we will never buy from Cortese Group of Dealers again. More
by micrbraun
January 11, 2019
Awesome service! Loved working w everyone at. Cortese! Made it a smooth and easy purchase. Buying a vehicle is usually a stressful time and I don’t feel that way at al Loved working w everyone at. Cortese! Made it a smooth and easy purchase. Buying a vehicle is usually a stressful time and I don’t feel that way at all. More
by shelbyrose09
January 09, 2019
Good experience Working with Lou was great. He’s a good guy and very helpful. It was a real bonus that he took the car to my house to see if my bike would fit in the Working with Lou was great. He’s a good guy and very helpful. It was a real bonus that he took the car to my house to see if my bike would fit in the back. More
by lizzieott
Employees Worked With
Danielle DeGennaro, Lou Siragusa
January 09, 2019
Always great service Always have great service at Cortese Ford. Get my vehicle in and done within a reasonable amount of time and everyone is friendly and reliable Always have great service at Cortese Ford. Get my vehicle in and done within a reasonable amount of time and everyone is friendly and reliable More
by JW
Employees Worked With
January 08, 2019
The exhaust system loud The cost was to much. The price/cost of the service didn't match the service to my vehicle. I was very displeased.. There needs to be more access by The cost was to much. The price/cost of the service didn't match the service to my vehicle. I was very displeased.. There needs to be more access by phone to service department,it is difficult to reach them. More
by caldwellvelverly
Employees Worked With
