
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Buying experience Buying a new vehicle is sometimes stressful. The staff of cortese ford made the experience pleasurable and Tom Ciavarri was absolutely awesome. When a Buying a new vehicle is sometimes stressful. The staff of cortese ford made the experience pleasurable and Tom Ciavarri was absolutely awesome. When another Ford dealer could not help Cortese Ford stepped up and took care of the problem that's why I'm driving a new forward from Cortese and not from Genesee Valley. More
Buying experience Courteous, knowledgable, detail oriented. Best buying experience I have EVER had. AWESOME STAFF. Tom Ciavarri took the unknowns out of the deal. Stev Courteous, knowledgable, detail oriented. Best buying experience I have EVER had. AWESOME STAFF. Tom Ciavarri took the unknowns out of the deal. Steve sat down with us and did a step-by-step financial explanation AND gave a few pointers for the future. The rest of the staff smoothed the way for the closing of the deal. More
Service This is our third Cortese auto and each one has been top quality and very few repairs other than normal maintenance during the time we have owned them This is our third Cortese auto and each one has been top quality and very few repairs other than normal maintenance during the time we have owned them. More
20000 mile check up The appointment was informative efficient and done with expertise. I enjoyed my time at the service area and enjoyed talking to them. I will return. The appointment was informative efficient and done with expertise. I enjoyed my time at the service area and enjoyed talking to them. I will return. More
Employees providing service We felt the employees were polite and efficient, when we were concerned about the problem they took extra time to be sure it was resolved. They detec We felt the employees were polite and efficient, when we were concerned about the problem they took extra time to be sure it was resolved. They detected our problem and were able to fix it promptly and even advised us of a recall which they also fixed. More
outstanding My sales consultant, Naim Daniels was wonderful and made me a very happy woman. He went above and beyond to make sure that I got the vehicle I wanted My sales consultant, Naim Daniels was wonderful and made me a very happy woman. He went above and beyond to make sure that I got the vehicle I wanted at a monthly payment I could afford. He treated me with respect and was very considerate. I could not ask for a better sales consultant More
Great Service I was a bit sketpical about having a dealer serice my car. My experience had not been that great with other dealers, but Cortese was an exception. I f I was a bit sketpical about having a dealer serice my car. My experience had not been that great with other dealers, but Cortese was an exception. I found Darren VanOrden, the service advisor, to be very helpful. I will continue to use them to keep my Lincoln running well. More
Oil change and tire rotation completed quickly - no issues. Reservation was easily made the week before. The facility was clean/pleasant. Was greeted with a friendly manner. Cust completed quickly - no issues. Reservation was easily made the week before. The facility was clean/pleasant. Was greeted with a friendly manner. Customer waiting room was very nice. The service tech - Al - did a good job. My only complaint is the 25 word minimum in this written review. More
The Works Oil change, tire rotation, and pressure check • Brake Inspection • Vehicle Check-Up • Fluid Top-Off • Battery Test • Filter Check • Belts and Ho Oil change, tire rotation, and pressure check • Brake Inspection • Vehicle Check-Up • Fluid Top-Off • Battery Test • Filter Check • Belts and Hoses Check All completed quickly. Service advisor Patrick Zimmerman is the best. More
Check up They are always looking out for me and making sure my cars are safe for me. Everyone is pleasant and helpful, facility is always clean. They are always looking out for me and making sure my cars are safe for me. Everyone is pleasant and helpful, facility is always clean. More