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Cortese Ford Lincoln

Rochester, NY

4.6
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,353 reviews

May 17, 2018

Recall work I was able to get the car in within a couple of days and the repair was done quickly Also had a tire repaired at the same appt More

by fandolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eichelberger
May 17, 2018 -

Cortese Ford Lincoln responded

Thank you Ron

May 16, 2018

Always Good The work is done correctly’ Done in timely manner Mechanics trained well’ they let you know what work is going to be done and price More

by shortynana60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SDarren VanOrden
May 16, 2018

Satisfactory the work and customer service was exactly as i expected. my vehicle was services in an appropriate amount of time. shuttle service was helpful also. More

by DJERECKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018

great communication! I appreciate the great service and the text messages before and after my appointment. I felt connected and knew how to get assistance, if needed. More

by phlind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
May 14, 2018

Great Service As Always! The Cortese Ford Service team are second to none! I have NEVER had a bad experience with them and feel confident that they are always looking out for More

by Colleen.Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry that I did not catch the name of my Service Advisor
May 14, 2018 -

Cortese Ford Lincoln responded

Thank you Colleen, Great to hear! Oh by the way your advisor is Al Rosseter. Ron

May 11, 2018

Everyone was very friendly and knowledgeable. These ladies and gentlemen are 100% centered on the customer satisfaction and attention to details which I have never experienced before. I have neve More

by D.mossien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Valenti in sales, David Eichelberger
May 12, 2018 -

Cortese Ford Lincoln responded

Dan, So glad to hear it, it's what we strive for daily! Ron

May 10, 2018

wanted a great deal and got just that I came into this wanting to get a phenomenal deal, Shane helped me do just that. He stayed late and listened to everything I was concerned with and h More

by Nates view
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 10, 2018 -

Cortese Ford Lincoln responded

Thanks and enjoy your new ride! Ron

May 10, 2018

Satisfying I rarely have a bad visit. I have never been told I need a repair or part replaced that wasn't really needed. Everyone is really friendly and helpf More

by pellen29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden
May 09, 2018

Always find us exactly what we want.. Always there to help the customer. Came back to turn my.lease in and Tommy was able to help me once again. I defiently reccomend Cortes ford. More

by slaraiso11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ciavarri, David Eichelberger
May 09, 2018 -

Cortese Ford Lincoln responded

Thanks Sarah, enjoy your new F-150 and Fusion Energy, Ron

May 08, 2018

Great experience I came in without an appointment and thought I would need to leave my truck for days. The Cortese service dept. took excellent care of my truck that d More

by paul0904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ciavarri
May 08, 2018 -

Cortese Ford Lincoln responded

Paul glad we were able to make it right! Enjoy that truck! Ron

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