
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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We Love our New 2014 Escape With Tom Ciavarri’s guidance and expert support we are driving a new Ford. The first American car we've owned in over 25yrs.Ford is the number 1 autom With Tom Ciavarri’s guidance and expert support we are driving a new Ford. The first American car we've owned in over 25yrs.Ford is the number 1 automaker that did not take a bailout and is going strong, this is do to strong levels of integrity within the company, starting from the top, for their products. More
You Rock Cardell Love my Ford C-Max thank you for everything and your willingness to continue to provide support now that the sale is complete and time has pasted. Ni Love my Ford C-Max thank you for everything and your willingness to continue to provide support now that the sale is complete and time has pasted. Nice to know I can still contact you if I need to. More
Internet Bait and Switch Operators Beware! They sucker you in with a internet sales price. Then say it was a clerical error. Then show you other vehicles to choose from their inventory. They sucker you in with a internet sales price. Then say it was a clerical error. Then show you other vehicles to choose from their inventory. More
Everything was Perfect!! When I met Andrea C. I new my father and I were going to have a great experience. She did not disappoint! She was Awesome!! When I met Andrea C. I new my father and I were going to have a great experience. She did not disappoint! She was Awesome!! More
Amazing Experience It was our first experience buying a car at Cortese and our sales person Donna Spofford was amazing! I could not ask for a better sales women! I feel It was our first experience buying a car at Cortese and our sales person Donna Spofford was amazing! I could not ask for a better sales women! I feel like I have know her all my life. So happy to have met her and I will definitely be sending customers to her. Thanks Donna for the great experience! More
Wayne Rainey made a positive, lasting impression I have always avoided what I considered an unpleasant experience: buying a car. My late husband would bring a car home from a dealership for us to tes I have always avoided what I considered an unpleasant experience: buying a car. My late husband would bring a car home from a dealership for us to test drive for a couple days. Ten years ago he chose a 2002 Lincoln Town Car over a 2003 Cadillac from another dealership. The reason for his choice was Wayne Rainey. Now, I reluctantly decided to trade in that reliable car since the mileage was well over 100,000 miles. I went back to Cortese in search of a certified Lincoln MKS and more importantly in search of Wayne Rainey. Wayne was the first person I saw as I walked through the door 10 years later. He was still as helpful, knowledgeable, patient, up-beat, and trustworthy as ever. Since I am a Florida resident, much more paperwork was required. He helped me fill out the forms, went through the checklist and had the forms notarized through the Cortese offices. He was patience personified in teaching me, and setting up, all the bells and whistles of the highly computerized MKS. I love my car and truly appreciate the help and special care from Wayne Rainey. More
Worth the drive !! Came from Buffalo to "look" at a MKZ and fell in love with it. The price was lowered even before we saw the car and started the negotiations!! Bill wa Came from Buffalo to "look" at a MKZ and fell in love with it. The price was lowered even before we saw the car and started the negotiations!! Bill was fantastic and patient as we mulled over a couple of other vehicles we saw when we arrived, but he fully understood and was happy to show as all the benefits of the 2012 in comparison. Thanks for a no pressure, ENJOYABLE vehicle buying experience. We will be back and referring friends to this "class act" dealership. THANKS!!!! More
A great Salesperson made my experience excellent I have not purchased a vehicle in many years. I kept my cars for as long as I could, and when they got 10 years old or older, I searched out a new veh I have not purchased a vehicle in many years. I kept my cars for as long as I could, and when they got 10 years old or older, I searched out a new vehicle. Before I shoped this time,I did some research, but was quite upset over hearing all my friends telling me about the bad experiences they have had buying cars. I stopped into Cortese Ford last Friday. I was so lucky to meet, and work with a young lady that immediatelly made me comfortable. Her name is Andrea Chapin. She was friendly , kind, and had a wonderful smile. I was not intending to purchase a new vehicle that day, but Andrea changed all that. I bought a new Ford Explorer Limited, and it is a magnificent vehicle. Andrea was so helpful, and knowlegeable, and made me feel like I will be able to trust her for any problem I may have with my vehicle.You have a wonderful emplyee there Cortese, please charish her. I will refer any one who I know is interested in a car to contact Andrea, and Cortese. Thank you so much. Respectfully, Jimmy Verna More
Just Bought our Third (and Fourth) Cars from Cortese We are repeat customers. I had my first Cortese car in 2004 when I leased a new Escape. I loved that truck (back then it WAS a truck - not the scale We are repeat customers. I had my first Cortese car in 2004 when I leased a new Escape. I loved that truck (back then it WAS a truck - not the scaled-down whatever it is now). When the lease expired, I bought a pre-owned 2006 Fusion (in 2007). We still have that car, and we STILL love it. When our family-hauler (a 2004 Buick Rainier) began giving us reliability issues, we decided to return to Cortese. We met with Tommy Ciavarri when we walked in (no appointment). We now own a 2012 pre-owned Ford Fusion, and she's a beauty. We are a two-Fusion-family. The entire experience was a positive one. Tommy worked hard to get us the deal that we wanted. We were so pleased that I went back with my 23-year old son to purchase his first car - a 2011 Nissan Sentra. This time we dealt with the Dodge store - Cortese Dodge, and that experience was a great one, too. They worked hard to get my son a great deal, and they made sure his first experience buying a car was a great one. We will definitely return in the future. Cortese has never steered us wrong. More
Great Car Buying Experience!!! I am a recent college graduate and I wanted to get a new car when I got my first job but I had no idea when that would be. I went to Cortese Ford to l I am a recent college graduate and I wanted to get a new car when I got my first job but I had no idea when that would be. I went to Cortese Ford to look and Dan Tucker help me look around, He was really helpful even though he knew I had no idea when I was going to buy the car. When I got the Job 3 months later I knew who to call. He still remembered me after 3 months and was very helpful in finding me a car within the new stock. He was really pleasant, personable, and knowledgeable in all areas through the entire experience. He actually made car buying fun and enjoyable as it should be. More