
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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we love our new whip We walked into the dealership wanting to just take a look at the new explorer sport. We were not expecting to purchase a fifty thousand dollar vehicle We walked into the dealership wanting to just take a look at the new explorer sport. We were not expecting to purchase a fifty thousand dollar vehicle that day, but they got us. They gave me way more than I expected for my f350, and of course they worked with us on our monthly payments. Dan, Mike and everyone else that took the time to stop and bs with us truly made us make the final decision on purchasing that same day. I had a Ford before this new one and I will always stay with ford and send everyone I know to cortese ford. The customer service there is awesome. Thanks so much to them - the young couple More
Never going consider Cortese Ford ever! And you all should do the same! I went there to buy a family SUV for 2013 winter. They set me in saying the car (I wanted) is not in the lot but we wi And you all should do the same! I went there to buy a family SUV for 2013 winter. They set me in saying the car (I wanted) is not in the lot but we will bring to you by 2 days. I was made to sign the paper work and everything. After two days they said the car was sold by another sales person before they could get it to me. Ok now what! They said they will look the same car on more radius and get back to me. Waited for week, nothing. Lots of calls, miss calls and voice msg but nothing. The salesman was newbie, didn't knew anything what is happening. Then I had to go to them, talked to one of the manager and asked to order a new car from factory, the order was set in place I was told the car will arrive approx. by 3 months. 3 months passed, 4 months passed no car! Can you believe? At the end we were so tired of all the process, winter is now about to be over the car never made to us. And finally I gave up, my credit got unnecessary hit and the time got wasted for nothing. I will not deal with this dealer in my life and request you all to think before buying car from this place. More
What a Dealership I just finished purchasing my 4th vehicle from Bill Clifford. Out of all the other dealerships that I have purchased cars from. Not one works with you I just finished purchasing my 4th vehicle from Bill Clifford. Out of all the other dealerships that I have purchased cars from. Not one works with you like the personel from Cortese. The Lincoln Line is in my opinion one of the best on the market and gets under rated on the reviews. Anyone looking to buy a top quality car should check out the Lincoln line and the personel from Cortese Lincoln. Nice Job Guys and Thank You! More
excellent experience After visiting almost all of car dealers in the Rochester area in my search for a new car I found Cortese to be the most professional, knowledgable an After visiting almost all of car dealers in the Rochester area in my search for a new car I found Cortese to be the most professional, knowledgable and considerate of my time. The sales person Dan Tucker provided the highest level of customer service answering all of my questions and was very respectful of my time and budget making the decision to buy at Cortese easy knowing I was getting a great car from people I trusted. I would recommend working with Dan Tucker when shopping for a new vehicle I had the option to buy from anyone but chose to work with Dan because of his honesty and the quality of service he provided. More
Best car buying experience ever I was looking for a Hyundai Veloster to replace my Saturn coupe (which I loved). Cars.com led me to Bill Clifford at Cortese. I made an appointment to I was looking for a Hyundai Veloster to replace my Saturn coupe (which I loved). Cars.com led me to Bill Clifford at Cortese. I made an appointment to see the 2012 Veloster. Bill was so helpful, he made the buying experience seamless and non-stressful. All the staff seem very competent and friendly. Mike in financing got a loan for me and I took the car home the next day. I actually traveled from Buffalo to Rochester because of the great dea I got on my car and I would do it again! More
Great Deal and Pleasant Experience I purchased a brand new 2014 Ford Mustang. Sam was very helpful and made the experience very pleasant along with the other employees. We made a great I purchased a brand new 2014 Ford Mustang. Sam was very helpful and made the experience very pleasant along with the other employees. We made a great purchase from a great dealership with a friendly salesman. More
Sale of the titatium I got a great sale on a car I wasn't really going to get. My 7 year old Ford Focus was about to flip to 100000 miles so I stopped in and met Tommy. He I got a great sale on a car I wasn't really going to get. My 7 year old Ford Focus was about to flip to 100000 miles so I stopped in and met Tommy. He found me a car I can't live without, a 2013 stick that is loaded. With a fantistic loan I took it home the next day. Tommy even help get rid of the old car. He found someone that loved it as much as I did. More
Denise and Mike worked very hard to get me the deal I needed to enjoy my 2013 Ford Taurus Limited. My credit was very challenging but Mike was able to leverage his realtionships with the banks and saved needed to enjoy my 2013 Ford Taurus Limited. My credit was very challenging but Mike was able to leverage his realtionships with the banks and saved my 4.5% on the rate I walked in with from Capital One. I would not hesitate to send freinds or family in to work with Cortese based on my experience with their team. More
Great experience! I have been searching for the right truck for a long time. Since this was to be my first car, I wanted to make sure I knew what I wanted before I pul I have been searching for the right truck for a long time. Since this was to be my first car, I wanted to make sure I knew what I wanted before I pulled the trigger. I finally narrowed it down to either a blue or black extended or regular cab STX F-150. The first local dealership I went to was a little disappointing. When I walked in, the sales people were like swarming vultures ready to strike! They were more interested in trying to sell me something rather than serving my interests. When I went to go look at their inventory, they didn't have the truck I was looking for & they kept showing me trucks out of my price range. The next dealership was a little further away & I had an appointment this time for a certain truck. When I got there, I met with the person I had e-mailed & said, "I would like to see the truck I was interested in." He said, "Oh, that truck. That one just sold yesterday." I was like, "What! You got to be kidding me! I drove all this way through a snowstorm to see a truck that's already been sold!" So I left that place very disappointed. I later found out that my uncle worked at Cortese Ford/Lincoln. So I looked up their website & found that they had like a 4.9 dealership rating. When I got there, the sales person was very helpful & friendly & wasn't in my face. He accommodated all my needs & showed me all the trucks I was interested in. He took the time to go over all the specs. in the trucks & he let me test drive the different models to see which one best suited me. I found the right truck in no time &, thanks to Bill Clifford & Dave Savine for giving me an excellent experience. More
I was very pleased working with Chris McCoy, It was his third day as a salesperson and I was his first sale. I believe Chris will be an asset to the Cortese family. He was vey courteous and if he didn't third day as a salesperson and I was his first sale. I believe Chris will be an asset to the Cortese family. He was vey courteous and if he didn't know an answer to a question he found out and advised me. It was also a pleasure working with Tommy who advsied me of the paint and interior protection plan offered which I did purchase. My over all experience with Cortese was excellent! Regards, Rick Wright Seneca Falls, N.Y. More