Cortese Ford Lincoln

buying a vehicle can be a burden not just money wise but a pushy salesperson can ruin the best car price. But my experience with Cornell Bouie was a smooth running no stress buying experience, that has left a pushy salesperson can ruin the best car price. But my experience with Cornell Bouie was a smooth running no stress buying experience, that has left a long lasting positive emotion . I can't help but to express sincere gratitude to Cornell Bouie and the Cortese team . I thank you and my family thanks you and I look forward too doing business with you again and I will strongly recommend you to family and friend as many time as I can get More

Purchase date dec19/13 deal signed, they LOST money as said by Larry Used Car Manager for GMC Acadia $23,980 processed as $23,989. Negotiated extra programmed remote not there on Jan6/14 when picked up, said by Larry Used Car Manager for GMC Acadia $23,980 processed as $23,989. Negotiated extra programmed remote not there on Jan6/14 when picked up, they issued check for programming of $49.85to Doan Chevrolet in Spencerport NY but for remote had to pay $140.70. Reimbursement took 2 faxes, 2 phone calls, 2 emails and 1 letter, finally received Feb 6/14. Dan the sales person stated he would follow up on this but never contacted me I had to call Maria at customer relations to investigate and she got it done....Dan stated a172 point check was performed on vehicle, but they neglected to check fluid levels such as engine coolant down 1 quart, wiper washer fluid down and to top it off night of storm when NY Thruway closed, fog lights not working, and air filter never changed dirty dirty dirty, have not checked cabin filter yet but believe this to be neglected too. Arrived at dealership Jan 6/14at 11:30 finally left at 4:30 and it took an extra hour and a half to get remote programmed. I do not recommend this dealership dealership, make promises but not worth anything.... More

IN THE SPRING OF 2013 I LEASED A NEW FORD ESCAPE TITANIUM AND WE WORKED WITH ANDREA ON THAT TRANSACTION. IN DECEMBER OF 2013 I DECIDED TO ADD AN ADDITIONAL VEHICLE AND FELT THAT THE CORTESE EXPERIENCE WAS S AND WE WORKED WITH ANDREA ON THAT TRANSACTION. IN DECEMBER OF 2013 I DECIDED TO ADD AN ADDITIONAL VEHICLE AND FELT THAT THE CORTESE EXPERIENCE WAS SO POSITIVE AND EASY GOING THAT I WOULD CHECK IN WITH ANDREA AGAIN. SO NOW I LEASED ANOTHER VEHICLE A 2013 FORD EXPLORER LIMITED AND IT WAS AN EVEN EASIER AND AWESOME EXPERIENCE THAN THE FIRST GREAT EXPERIENCE. IN FACT THIS SECOND TRANSACTION WAS DONE COMPLETELY ONLINE AND VIA EMAIL WITH ANDREA. I DIDN'T EVEN SEE THE VEHICLE IN PERSON UNTIL THE DAY I CAME TO PICK IT UP. WE'VE BEEN BACK FOR ROUTINE SERVICE ON THE ESCAPE AND THE SERVICE DEPARTMENT IS EXCELLENT AS WELL. I TOLD A CO-WORKER ABOUT THEM AND WITHIN A WEEK THEY BOUGHT A CAR FROM CORTESE FORD AS WELL. AS I DID THEN, I WOULD DEFINITELY RECOMMEND THE CORTESE AUTO BLOCK TO ANYONE LOOKING FOR A NEW OR USED VEHICLE! More

why i have given the rating i have. Denise Warren is a wonderful sales women. a hard working person that goes beyond the call of duty.a great aset too the cortese ford dealership. wonderful sales women. a hard working person that goes beyond the call of duty.a great aset too the cortese ford dealership. More

Cortese auto group was fantastic. A home environment. As an out of town person they treated me wonderfully and gave me an excellent experience. I would recommend the trip to anyone. an out of town person they treated me wonderfully and gave me an excellent experience. I would recommend the trip to anyone. More

We've purchased several vehicles from Denise Warren within the last two years and we're impressed by her professonal, friendly and knowledgeable approach. Denise always shows a lot of patience and neve within the last two years and we're impressed by her professonal, friendly and knowledgeable approach. Denise always shows a lot of patience and never tries to pressure you.Our latest purchase was a Ford Escape Titanium that needed some accessories installed as well as receive a full Ziebart rustproofing and protection package. Denise worked hard to get us a great price, get us the options and accessories that we wanted and delivered the vehicle to us quickly. Denise interacts with others to make this happen. We've had our first service performed on our Escape and have had our other Fords serviced at their service area and we're pleased with the friendly and knowledgeable service staff also. We rate Cortese Ford very highly and have referred several friends and family members who've also purchased vehicles from Denise. More

Tommy and Steve went out of there way for me. When other dealerships said what they could do. Tom and Steve actually did it. Sure glad I came in for a test drive. I'm sure my wife and I will sure have fun i dealerships said what they could do. Tom and Steve actually did it. Sure glad I came in for a test drive. I'm sure my wife and I will sure have fun in or new Mustang thank you More

It was a pleasure working with Andrea. She was knowledgeable and communicated the features of the vehicle very well. She was the only sales person that kept in contact with me after my first visit knowledgeable and communicated the features of the vehicle very well. She was the only sales person that kept in contact with me after my first visit. I visited other dealers I was interested in and no one followed up as well as Andrea. More

Denise was friendly very helpful and took the time to make sure my needs were meet. She listening to what I was looking for in a car and meet my requirements make sure my needs were meet. She listening to what I was looking for in a car and meet my requirements More

The best customer service/ sales experience I've had in a long time he went above and beyond him and steve did for me and my daughter in law. in a long time he went above and beyond him and steve did for me and my daughter in law. More