Cortese Ford Lincoln

Was very disapointed, i dropped my sons car off, was called rather quickly that he needed brakes-( pads, routers, calibers the whole works). He just purchased this car from you in February. The total to called rather quickly that he needed brakes-( pads, routers, calibers the whole works). He just purchased this car from you in February. The total to fix the car was $940. I asked Dino not to do anything and I would call him back. After speaking with multiple people at work I called Dino back and told him that I was going to take the car for another opinion. He asked why and I explained because the price seemed to high. Within minutes the price dropped to $704. I had you do the car but felt taken advantage of and will not be bringing our cars back again. I, who knows nothing about cars need to know that you my dealership is being completely honest with me. When I asked Dino why the difference in price so easily, he said because he was giving us the top quality equipment and that now he was giving us the manufacturers brand. If that was the case why would you not give me the option of top quality or "generic" brand? Over the last 10 yrs our family have purchased 6 cars from you, and within the next two years both myself and my husband will be ready for another. I dont feel confident anymore going to a place that I cannot feel 100% I am getting the best information and an honest deal for me? More

Bill was very accommodating, and worked with in the evening, after his shift, just to be sure we would be happy with the deal and car we were getting. I was hesitant to downgrade from my MKZ trade in, evening, after his shift, just to be sure we would be happy with the deal and car we were getting. I was hesitant to downgrade from my MKZ trade in, to a Fusion SE, so Bill helped us look at all available vehicles to get the features I really wanted. There was a lot of back and forth that night on the phone, with Bill doing some research from home, and we ended up deciding on a fully loaded Titanium. I love my new Fusion, and I'm excited to drive it. Everyone else I encountered at Cortese was welcoming and friendly also. It is a great dealership! Thank you. More

Loved Tim May. He was very helpful. I was not haggled over price. I was talked up $400 for the mandatory paint protection apllied on the car because it was on the lot over 40 days. Since that was the di over price. I was talked up $400 for the mandatory paint protection apllied on the car because it was on the lot over 40 days. Since that was the difference between invoice and the price I payed, I'm not that annoyed. On the other hand, the finance lady was the only issue I took issue with. She pushed the warranty which I had to decline 3 times and she stated on two occasions that I couldn't pay off my Ford Credit account until after my third month.I called Ford Credit and they stated that its not true. I can pay it off any time. Ford credit is noting it on their records. They also didn't know all the available rebates available at the time. Could be more knowledgable . More

We have been with Cortese Ford for the last 10 + years and have bought over 19 cars with them. They have always gone above and beyond with us. Denise Warren is one of the friendliest sales people we know and have bought over 19 cars with them. They have always gone above and beyond with us. Denise Warren is one of the friendliest sales people we know. She always makes us feel welcome and treat us like family. They always try to get us the best possible price and provide great service. This is the first time we have worked with Steve Weston and he worked so hard to get us the best possible deal. We have tried other dealerships but always come back to Cortese. More

When my Husband and I walked into Cortese we didn't When my Husband and I walked into Cortese we didn't see the sales person we had worked with in the past. (We had bought 7 cars from him) We asked An When my Husband and I walked into Cortese we didn't see the sales person we had worked with in the past. (We had bought 7 cars from him) We asked Andrea if this person was around, she said "No he had retired" We were so disappointed, and almost walked out. Andrea said let me try to help you. She showed us many trucks, and sat with us for a long time, showing us different options. She never pressured us nor made us feel unwanted. We ended up buying an F150 from Andrea and the Cortese Group! Thank You Andrea for being there for us! John & Marlene More

I had a good experience with Burt. I love my ford edge and would recommend this vehicle to others. Burt made sure that my experience was a good one. and would recommend this vehicle to others. Burt made sure that my experience was a good one. More

Denise Warren was very nice to work with , I have been a customer for over 10 years ,I have nothing bad to say about your service that is what has brought me into your dealership in the first place . Deni a customer for over 10 years ,I have nothing bad to say about your service that is what has brought me into your dealership in the first place . Denise Warren and your sales staff were very professional with me . I look forward to working with you all in the furture. More

Bob Harmor Was very helpful and honest I feel that he went above and beyond to make me feel comfortable with my purchase. Thanks Bob Harmor for being a great saleman. went above and beyond to make me feel comfortable with my purchase. Thanks Bob Harmor for being a great saleman. More

no bs I had a set price I wasnt budging on it.They found the right financing and i drove it away the next day. the right financing and i drove it away the next day. More

Found exactly the car I was looking for and Tim made it work for me! I love my new Edge! Thanks for taking the time to help me figure everything out. work for me! I love my new Edge! Thanks for taking the time to help me figure everything out. More