Cortese Ford Lincoln

We rate our vist with Tim May 1-10......a 10, he was a very helpful, patient person!! We were so glad we ran into him when we walked in! He showed us the car, told us EVERYTHING about it and when it came very helpful, patient person!! We were so glad we ran into him when we walked in! He showed us the car, told us EVERYTHING about it and when it came time to sit down to do the paperwork, he was very patient and informative! When we picked up the car, he spent hours with us showing us how to work everything!! Our experience with all of you was wonderful, thank you so much for all your help and for a wonderful car!! More

I have been a loyal Acura owner for over 30 years. I was very skeptical about the Lincoln brand and level of service I could expect. I was pleasantly surprised by salesman Tim May's no-nonsense, honest appr very skeptical about the Lincoln brand and level of service I could expect. I was pleasantly surprised by salesman Tim May's no-nonsense, honest approach. I was given an exceptional price for my trade-in when I first spoke with him in August 2012. Due to 2013 MKZ delivery delays, the car was not available until April of 2013. I was very concerned they would not honor their original trade-in offer because my car went well over 100,000 miles. Some dealerships would have offered me a great price to keep me interested then when the car was available, offer me thousands less. Much to my amazement, they honored their original offer. Tim May kept telling me, "We are here to make sure you are completely satisfied". I kept thinking, "Yea, right." The more experience I had with Tim and the Cortese Dealership, the more I was impressed. I wanted to know what I was getting myself into so, I initiated contact with between 10 – 15 different employees. Each and everyone expressed a genuine enthusiasm for the Lincoln brand and the Cortese Dealership. Many have been there for well over twenty years and virtually all of them spoke about being part of the “Lincoln Family”. I had some minor cosmetic matters I wanted taken care of. I am very particular about my car and believe that the better you take care of your car, the better it will take care of you. Service manager John and his people, Dino and Ed, immediately addressed ALL of my concerns, no matter how minor it was. I was told several times, "We are here for you." I know from past experience, other dealerships would have told me I was just going to have to live with it or I was being too picky. I am very pleased with my interaction with the Cortese Lincoln Dealership and look forward to working with them for many years to come. More

Ron Christiano and Fahad Siddiqui are AWESOME! Fahad and Ron fulfilled ALL of my requests and then-some! My truck was tinted, bug guard installed, rain guards installed, and leveling kit installed in a emtr Ron fulfilled ALL of my requests and then-some! My truck was tinted, bug guard installed, rain guards installed, and leveling kit installed in a emtremely fast fashion and all before I took delivery! They bent over backward for me. I am very happy I decided to purchase again from Cortese Ford (My last ford was purchased at Van Bortel), this transaction went faster and smoother! THANKS GUYS! More

Tim May was a great help. I was buying a car for my son and he didn't just talk to me he also talked to my son. Thanks Tim!! and he didn't just talk to me he also talked to my son. Thanks Tim!! More

Bill made our purchase very fun and exciting. Although we had purchased an older vehicle (07'), Bill and Cortese made us feel like we were getting something brand new. Bill new everything there was to know a had purchased an older vehicle (07'), Bill and Cortese made us feel like we were getting something brand new. Bill new everything there was to know about our mountaineer and answered all of our questions with confidence and accuracy. This was the best dealership experience I've ever had, I no longer dread the car buying process. Thanks again everyone! More

Very pleasantly surprised. No high pressure sales. The sales consultant was Jeffrey Rupert who showed me the vehicle. He was very friendly and worked hard to put the deal together. We agreed on a fair p sales consultant was Jeffrey Rupert who showed me the vehicle. He was very friendly and worked hard to put the deal together. We agreed on a fair price for the vehicle and they gave me a generous value on my trade to make the numbers come out where I needed to be. Overall a great experience and I would highly recommend Jeff Rupert as your sales consultant. More

I was very pleased with my sales experience. Andrea was very friendly, knowledgeble , and professional.The pricing was great and the finance was quick.The service departments hours of operation is great a very friendly, knowledgeble , and professional.The pricing was great and the finance was quick.The service departments hours of operation is great along with the manager, More

This visit was a very positive experience. I was greeted at the door and was shown the car that I was interested in . I was given the opportunity to test drive the cars I wanted and each cars options were at the door and was shown the car that I was interested in . I was given the opportunity to test drive the cars I wanted and each cars options were explained to me. They presented to me my payment options and rebates and discounts I qualified for. I feel I got a good deal and was treated very well. My salesmen - Tim May -- was very professional and knowledgeable. I will return when it is time to trade in. This was a good experience for me. More

We leased a 2013 Ford Fusion - it was our 4th Ford from Cortese. Steve Weston did a terrific job in getting us a new leased vehicle. We're extremely satisfied with his service and helpfulness in getting Cortese. Steve Weston did a terrific job in getting us a new leased vehicle. We're extremely satisfied with his service and helpfulness in getting the new car. More

Lincoln has out done themselves with the new design of the MKZ!! It is SPECTACULAR!!! I fall in love with my car all over again when I drive it. This is my 3rd Lincoln MKZ lease. I came back again the MKZ!! It is SPECTACULAR!!! I fall in love with my car all over again when I drive it. This is my 3rd Lincoln MKZ lease. I came back again because of the professional treatment that I receive from Cortese and how great Wayne is. Wayne has always treated me like I am one of his favorite customers. Wayne is very professional and courteous. His knowledge and enthusiasm about the car is infectious. The professional treatment didn't stop with the sales department. Everyone that I encountered at Cortese was wonderful! For all of you out there who haven't visited Cortese you really do owe it to yourselves to go. I am sure once you do you will have the same Cortese experience that I had. Its GREAT!! Sincerely, Debra Webb Fairport, NY More