
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Very competent dealer, worked with me from the start to help figure out which car was right for me, was available for constant contact for answering questions. Very friendly dealer answered all my question help figure out which car was right for me, was available for constant contact for answering questions. Very friendly dealer answered all my questions and concerns without missing a anything. Furthermore even though I went back home to Kuwait which is a large distance away,Dan always kept me posted with any new updates and when the car was scheduled to arrive it was smooth sailing with Dan.I'd recommend him to anyone looking for a car. More
I recomend buying a car/truck from shane! he worked with me to come up with a payment plan that was right for me. I recieved a fair price in my trade in. I would come back again and buy a new car/truck in a me to come up with a payment plan that was right for me. I recieved a fair price in my trade in. I would come back again and buy a new car/truck in a heart beat! A++++++++ in my book . Chad & Amy Adams More
Tom was great! My wife and I have 2 children (2 years and 6 months) which are very difficult to take care of while finishing up paper works and transferring our old belongings into our new vehicle. Tom went 6 months) which are very difficult to take care of while finishing up paper works and transferring our old belongings into our new vehicle. Tom went out of his way to help us and was a very helpful person throughout the entire process! More
On 8/23/12, I went online to look for a 2012 Jeep Liberty at Cortese Auto Group. I found a vehicle and called the online number and spoke to Michelle Scott who in turn set me up an appointment with David Hi at Cortese Auto Group. I found a vehicle and called the online number and spoke to Michelle Scott who in turn set me up an appointment with David Hilner later that day. When I arrived at the appointment, the vehicle was set up and ready for a test drive. I drove the car and then met with David to try and make a deal to purchase. I have to admit I was a little uneasy at first, not because of David, but because of the two bad experiences I had at different dealerships earlier in the week. David is professional, knowledgeable, pleasant and extremely helpful in all aspects of the deal making process. He almost immediately puts you at ease with his "lay back" demeanor and does not apply any pressure. I drove out of the lot with my new 2012 Jeep Liberty on 8/30/12 and all I can say is that if the service after the deal is as good as the service during the deal.....I will be having a long, happy relationship with David and the Cortese Auto Group. More
Very competent dealer, worked with me from the start to help figure out which car was right for me, was available for constant contact for answering questions. Very friendly dealer answered all my question help figure out which car was right for me, was available for constant contact for answering questions. Very friendly dealer answered all my questions and concerns without missing a beat. I'd recommend him to anyone looking for a car. More
I Purchased/Leased a 2012 Fusion and worked with Sales Consultant Shane W. Chapin on August 27, 2012. I am familiar with Mr. Chapin as he also sold me my previous Ford Focus. Mr. Chapin is quite knowl Consultant Shane W. Chapin on August 27, 2012. I am familiar with Mr. Chapin as he also sold me my previous Ford Focus. Mr. Chapin is quite knowledgeable in the areas of Sales and Leases. He takes the time to make sure that you are given the most accurate information allowing you to make a comfortable decision. He is very Professional, Courteous and generally concerned about the overall presentation of the information given and in your (consumer) confidence in the vehicle of your interest. He does not hesitate to answer any questions. His work area is always neat, clean and welcoming. Working with Shane with these two deals have been a learning experience and I welcome the opportunity to recommend family or friends to seek out Mr. Chapin at Cortese if they are seeking to purchase a new or used vehicle. He certainly, is an Asset to Cortese Ford Dealership. I also had the pleasure of working with Mr. Joe DiGuardi, the Business Manager. Mr. DiGuardi is a Professional, Courteous, well versed gentlemen with regards to payment options and contract interpretations. He walked me through the entire contract. If he sensed that I was not certain about an area of the contract, he would take the time to go over those areas with me. He has a pleasant disposition which also allowed the process to flow smoothly. After the purchased, I had some questions regarding some numbers on the contract. I telephoned him and left a message. He returned the call promptly, answered all of my questions satisfactorily. My overall experience in purchasing this Lease Agreement for my 2012 Fusion was Superb. I must say, I have been completely satisfied with all components of Cortese Ford. I have had business with the Service Department for over 10 years and all of the Gentlemen working in that department are the nicest people one would want to have dealings with and Jake, the driver, always make you feel comfortable as he gets you to your destination as well as picking you back up. Good Job!!!! Cortese Ford. More
Tim was very friendly and courteous. This is the best dealership experience I have ever had. It was very relaxing and a no pressure experience. I would highly recommend stopping by and seeing Tim if you dealership experience I have ever had. It was very relaxing and a no pressure experience. I would highly recommend stopping by and seeing Tim if you are thinking about buying your next vehicle. More
Tony was straight forward and honest with us from the start. We did not feel pressured to make a deal and we were able to go home the same day with our beautiful new JEEP! The staff we dealt with at Cort start. We did not feel pressured to make a deal and we were able to go home the same day with our beautiful new JEEP! The staff we dealt with at Cortese was awesome. We will recommend others to buy from Cortese. More
Andrea was very warm and professional from the moment we met her. My husband and I did not get the feeling of being rushed or pushed into a deal. She answered all of our questions and said if we had more met her. My husband and I did not get the feeling of being rushed or pushed into a deal. She answered all of our questions and said if we had more after we left, not to hesitate to call her. I would recommend Andrea to my family and friends. More
Much to my (pleasant) surprise, my first time buying a car was fairly painless, thanks to Fahad Siddiqui and the staff at Cortese Ford! Everyone was very fair and got things done quickly and effectively, car was fairly painless, thanks to Fahad Siddiqui and the staff at Cortese Ford! Everyone was very fair and got things done quickly and effectively, including the Service Center...yet the process never felt rushed, and I felt that I was respected as a person rather than as a buyer only. Perhaps most appreciated was Fahad's sense of humor, which made the process of buying a car much more enjoyable. Overall, my experience with Cortese has been a very positive one! More