
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I had a good idea of what I was looking for in a new car but the combination of what I wanted was not easy to find. Shane took the time to listen and made the suggestion to order the vehicle I wanted. I ask but the combination of what I wanted was not easy to find. Shane took the time to listen and made the suggestion to order the vehicle I wanted. I asked for a back up camera in the Escape and had been told at another dealership it could not be done. Shane made a few calls and discovered it could be done. The trade in value of my existing car was extremely fair and an amount was even added if I made the deal that day. I never felt rushed or pressured when working with Shane...in fact we seemed to work together on getting the vehicle I wanted. I have already told friends about my experience at Cortese and highly recommend them. More
The sales staff were very helpful, friendly, and eager to offer their assistance, to help us get financed. We bought a used vehicle that was an exceptional value, considering the price, year, and millage. offer their assistance, to help us get financed. We bought a used vehicle that was an exceptional value, considering the price, year, and millage. I hope to do business with them again and again. Pastor Brian Sheldon More
Denise was very friendly and gave us zero pressure to buy. She was great to work with thru out the complete process. Our complete satisfaction seemed to be her goal. We were very impressed with Kevin Mac buy. She was great to work with thru out the complete process. Our complete satisfaction seemed to be her goal. We were very impressed with Kevin Mack also. He took care of a few minor cosmetic concerns we had with the truck while we waited. He also went out of his way to make sure we were happy. You have great employees and a great dealership. We look forward to buying our next vehicle from your dealership. Jim & Cheryl Mulcahy More
My wife and I had a 2003 Ford Escape, which we loved and were looking for a newer one. We visited 3 or 4 other Ford dealers with no luck, but really NO customer service or awareness. The minute we arrived o were looking for a newer one. We visited 3 or 4 other Ford dealers with no luck, but really NO customer service or awareness. The minute we arrived on the Cortese lot every employee acknowledged us and offered help. Tim May was sent our way and showed us the largest selection of used Escapes we had seen so far. Tim was well informed and not intense. It was a comfortable experience dealing with Tim who let me and my wife come together on a car we would be happy with. The price was very reasonable and all of the stress with buying a new(er) vehicle never entered my mind. Every visit to Cortese every employee, even the service guys, say hello! That is important to me because of an extensive customer oriented career and it is the reason I am now a customer for life and I have already begun telling people to visit Cortese and Tim. Nice work! More
I had a wonderful buying experience at Cortese. Shane Chapin made the buying process easy and fun. I was able to get the exact car I wanted and pick it up within 2 days. I would highly recommend Cortese Chapin made the buying process easy and fun. I was able to get the exact car I wanted and pick it up within 2 days. I would highly recommend Cortese and specifically Shane Chapin. More
Recommended through a friend and was very happy with the service I received. He was both professional and friendly. I enjoyed my experiece at Cortese Ford! service I received. He was both professional and friendly. I enjoyed my experiece at Cortese Ford! More
This is the third car I have bought from Cortese and the second one from Tim May. Tim is an exceptional person to work with, which is why I specifically contacted him to make sure I could work through him t second one from Tim May. Tim is an exceptional person to work with, which is why I specifically contacted him to make sure I could work through him to purchase a Ford product since he works at the Lincoln dealership. My family has been soley purchasing vehicles at Cortese and it is because of the outstanding service and the way that they care that we keep coming back. I have recommended several people to go and see Tim, as they will drive away very happy. Thanks again Tim for a seamless purchase! See ya in three or four years!!!!! Renee Chichester More
I appreciate the honest way that business was conducted at Cortese. In contrast with experience I had with another local dealer, Cortese worked with me and not against me. No hidden fees (like $99 for wax at Cortese. In contrast with experience I had with another local dealer, Cortese worked with me and not against me. No hidden fees (like $99 for wax and polish from another dealer) and no dizzying array of off-the-wall financing options (like huge balloon payments at the end of the loan)--just straight forward answers to my requests. Tony Vento was extremely personable and accommodating as my sales person, and worked diligently and patiently to help secure the deal when I was firm in my requested trade-in allowance. I would unhesitatingly recommend asking for Tony when you stop by Cortese. More
Tim May made the experience great. He made sure I got into a Ford Focus, and not have to wait to get a car elsewhere. Awesome salesman!! If you go to Cortese ford or Lincoln ask for him!!! into a Ford Focus, and not have to wait to get a car elsewhere. Awesome salesman!! If you go to Cortese ford or Lincoln ask for him!!! More