
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I purchased a new Chrysler 300C in late April, 2012. The Sales Representative, Tom Fogg was exemplary in his service to the customer. From the beginning, right on though the transaction, and follow up afte Sales Representative, Tom Fogg was exemplary in his service to the customer. From the beginning, right on though the transaction, and follow up after the sale, Tom displayed professionalism and exceptional knowledge throughout the process. His estimate in regard to my anticipated monthly payment was right on, resulting in no surprises when I met with the finance manager. I very much appreciated his thorough knowledge of the vehicle; he truly understood what he was selling, and was able to clearly explain the technical aspects and operation of the numerous creature comforts installed in my vehicle. More
Tim was superb , I will recommend Tim to anyone looking to buy a new car. I did not feel pressured at all. This is the first time I r hugged a car salesman. Tim is a blessing! to buy a new car. I did not feel pressured at all. This is the first time I r hugged a car salesman. Tim is a blessing! More
We had a 3:45 appointment on a Friday afternoon, intending to "just look" at a Lincoln. By 6:00 we were on our way home with a new Lincoln of our choice, thus eliminating a return trip the next day intending to "just look" at a Lincoln. By 6:00 we were on our way home with a new Lincoln of our choice, thus eliminating a return trip the next day. Andrea is a very personable, professional salesperson. In spite of living forty miles away, we would probably consider Cortese in the future. Also, Andrea followed up with a phone call the next day, something other dealerships have not done for us in the past. All in all, a very positive experience. More
The service at this dealership is outstanding. They are honest and upfront about the buying process and I feel that I always get a good price, great service and a great vehicle. honest and upfront about the buying process and I feel that I always get a good price, great service and a great vehicle. More
Compared dealership, not expecting such a great price result. The Cortese 'team' and Dan Tuker (in particular) performed well above my expectations. Knowlege, friendliness, and customer courteousness wer result. The Cortese 'team' and Dan Tuker (in particular) performed well above my expectations. Knowlege, friendliness, and customer courteousness were some of dealer strengths I observed during my new vehicle purchase visits. Highly recommended dealership, and salesperson. Thanks for a terrific experience! More
Dave was very helpful in locating a vehicle to fulfill our needs. He was very professional and knowledgeable about the Ford products. On delivery he spent a lot of time going over the vehicle, especiall our needs. He was very professional and knowledgeable about the Ford products. On delivery he spent a lot of time going over the vehicle, especially the sync/navigation system. Without his extra effort to explain things to us we would have been very frustrated trying to learn this technology on our own through trial and error. The whole purchase experience was first rate, start to finish. I have and will continue to recommend Dave as a salesperson and Cortese Ford as a first rate dealership. More
My experience witht he Cortese Auto Group dealership was flawless. Emily was very helpful in helping me get exactly what I came there to find. She was very friendly and attentive to what my concerns werre. flawless. Emily was very helpful in helping me get exactly what I came there to find. She was very friendly and attentive to what my concerns werre. This is now my second experience with this dealership and I would recommend this dealership to any and all friends looking to purchase a vehicle. More
Dan Tucker, was very professional, not pushy, and got down to business when it was time. Worked hard to get me the best price on my new F150 Platinum. I am very happy with everything so far with this dea down to business when it was time. Worked hard to get me the best price on my new F150 Platinum. I am very happy with everything so far with this dealership. More
After looking for a used Taurus at the Cortese Dodge where i was unable to make a deal I proceeded to the Cortese Ford to look at a Taurus they had. I spoke with Steve and indicated interest in the car where i was unable to make a deal I proceeded to the Cortese Ford to look at a Taurus they had. I spoke with Steve and indicated interest in the car but that they would need to give me $9,000 to $9,500 for my trade as their sister dealership( Cortese Dodge) only offered me $8,500 for it. Steve spoke with his manager and he said" we'll work with you". The car they had was smoked in so it was a no go. A week later, I called to inquire about a different vehicle and asked if it was still inn stock. It was and I said I would be out to look at it ( it is a 4 hour round trip which they were aware of) and I reminded Steve of our previous conversation. After a two hour drive to look at the car, they offered me a maximum of $8,000 and completely wasted my time. As far as I'm oncerned, they just plain LIED to get me back there. I will never do business there. More
We just leased 2 new vehicles ( on same day)- a Chrysler 200 convertible and a Grand Cherokee Laredo. We were so pleasantly surprised by the whole experience at Cortese. Anna is so professional and pleasa 200 convertible and a Grand Cherokee Laredo. We were so pleasantly surprised by the whole experience at Cortese. Anna is so professional and pleasant to work with. Thanks also to Josh O'Campo who helped us at a time when Anna was not available. Everyone in the building is friendly- no one walks by without a hello. We've only had the cars a week and don't expect to have to use the service department for more than oil changes, but have talked with other Cortese customers who rave about the service department. We are just very happy with the entire Cortese experience and want to thank everyone who helped out with the leasing of these vehicles!! More