
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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This is the fourth vehicle purchased at Cortese, the last two from Bill Clifford. He is very thorough and explains all accessories on the vehicle. The other reason I like Cortese is the service department, i two from Bill Clifford. He is very thorough and explains all accessories on the vehicle. The other reason I like Cortese is the service department, in particular Ed Smith, he is thorough and follows through on what is needed. More
Everyone we came in contact with at the dealership was friendly and knowledgeable. Our salesman, Dave, was very helpful. We have purchased several cars over the years, but no one explained all the featu friendly and knowledgeable. Our salesman, Dave, was very helpful. We have purchased several cars over the years, but no one explained all the features of the car as Dave did. Great job. Thanks to Ron, Dave and Joe, we would recommend the dealership to our friends and family. More
Denise was great to deal with. It took two days for her to convince my husband that a "NEW" Ford Fusion was the way to go. He is 75 and has never, ever bought a new car. We love everything about this car. to convince my husband that a "NEW" Ford Fusion was the way to go. He is 75 and has never, ever bought a new car. We love everything about this car. We would highly recommend Denise to all of our friends and family. GO DENISE!!! More
Tim May helped get me into the ford focus that I was looking for. He was very friendly and easy to talk to. Also very helpful with learning to use the sync technology. If I had to by a new car again I w looking for. He was very friendly and easy to talk to. Also very helpful with learning to use the sync technology. If I had to by a new car again I would come back to Tim because he doesn't play games and wants to get you into the car of your choice. More
Tom has helped me buy 3 vehicles; 1 used car and 2 new lease cars. He has the skills to quickly understand the buyers requirements and didn't try to sway my decisions with unnecessary sales jargon and the lease cars. He has the skills to quickly understand the buyers requirements and didn't try to sway my decisions with unnecessary sales jargon and the usual BS you can find in some dealerships. My personal circumstances needed careful attention as I live in the USA on a work VISA. Tom made sure that we worked through all the paperwork, dealt with all the obstacles and made sure we got the best deal for all parties. Tom was even prepared to collect documentation from our home in his own time to make sure things went smoothly. All the team at Cortese have helped and provided good Customer and Technical service, with Tom being our key Point of Contact, delivering on his and Fords promises. It goes without saying I'd recommend Ford Cortese to anybody, and make sure they go and see Tom. More
Tim helped me get out of my high mileage Ford Escape and into a newer one with lower mileage. He eased my concerns regarding the process, and I look forward to working with him again in the future. into a newer one with lower mileage. He eased my concerns regarding the process, and I look forward to working with him again in the future. More
My experience was great,would recommend to freinds and would come back for another purchase.Salesman Josh was very helpful and Dan O Brien was a pleasure to work with. Michelle Scott was excellent in gett would come back for another purchase.Salesman Josh was very helpful and Dan O Brien was a pleasure to work with. Michelle Scott was excellent in getting back to me on the web site and setting me up with my appointment. More
Dan Tucker deserves the 5 rating I've given him. I am one of the toughest type of customers for sales to deal with , you see I work in the industry so I know exactly what I'm buying and what prices are on bo of the toughest type of customers for sales to deal with , you see I work in the industry so I know exactly what I'm buying and what prices are on both end of this transaction.And to complicate the matter more i have the ability to buy whatever i choose, without the limitations of finance or price limit.I definitely made the deal tough for Dan, and he was more than gracious at all times,excellent people skills coupled with professionalism.What most of all deserves recognition is that he gave up his personal time to come in on a Sunday to allow me to pick up my truck at our first possible convenience,thanks Dan. More
Shane was extermely professional from start to finish of my deal. I was so very impressed with his product knowledge. He was polite and answered any questions I had. I will be referring friends and family my deal. I was so very impressed with his product knowledge. He was polite and answered any questions I had. I will be referring friends and family to Shane at Cortese.The deal turned out to be enjoyable from start to finish.Shane once again impressed me greatly with his product knowledge. He is very patient and a fantastic Cortese representative.Shane gained my trust which sums up my review of Shane and Cortese Ford.Trust ! More
Everyone is always friendly and attentive. Everything is explained clearly and you get the service and experience you are looking for when purchasing a vehicle. explained clearly and you get the service and experience you are looking for when purchasing a vehicle. More