Cortese Ford Lincoln

Tom has helped me buy 3 vehicles; 1 used car and 2 new lease cars. He has the skills to quickly understand the buyers requirements and didn't try to sway my decisions with unnecessary sales jargon and the lease cars. He has the skills to quickly understand the buyers requirements and didn't try to sway my decisions with unnecessary sales jargon and the usual BS you can find in some dealerships. My personal circumstances needed careful attention as I live in the USA on a work VISA. Tom made sure that we worked through all the paperwork, dealt with all the obstacles and made sure we got the best deal for all parties. Tom was even prepared to collect documentation from our home in his own time to make sure things went smoothly. All the team at Cortese have helped and provided good Customer and Technical service, with Tom being our key Point of Contact, delivering on his and Fords promises. It goes without saying I'd recommend Ford Cortese to anybody, and make sure they go and see Tom. More

Tim helped me get out of my high mileage Ford Escape and into a newer one with lower mileage. He eased my concerns regarding the process, and I look forward to working with him again in the future. into a newer one with lower mileage. He eased my concerns regarding the process, and I look forward to working with him again in the future. More

My experience was great,would recommend to freinds and would come back for another purchase.Salesman Josh was very helpful and Dan O Brien was a pleasure to work with. Michelle Scott was excellent in gett would come back for another purchase.Salesman Josh was very helpful and Dan O Brien was a pleasure to work with. Michelle Scott was excellent in getting back to me on the web site and setting me up with my appointment. More

Dan Tucker deserves the 5 rating I've given him. I am one of the toughest type of customers for sales to deal with , you see I work in the industry so I know exactly what I'm buying and what prices are on bo of the toughest type of customers for sales to deal with , you see I work in the industry so I know exactly what I'm buying and what prices are on both end of this transaction.And to complicate the matter more i have the ability to buy whatever i choose, without the limitations of finance or price limit.I definitely made the deal tough for Dan, and he was more than gracious at all times,excellent people skills coupled with professionalism.What most of all deserves recognition is that he gave up his personal time to come in on a Sunday to allow me to pick up my truck at our first possible convenience,thanks Dan. More

Shane was extermely professional from start to finish of my deal. I was so very impressed with his product knowledge. He was polite and answered any questions I had. I will be referring friends and family my deal. I was so very impressed with his product knowledge. He was polite and answered any questions I had. I will be referring friends and family to Shane at Cortese.The deal turned out to be enjoyable from start to finish.Shane once again impressed me greatly with his product knowledge. He is very patient and a fantastic Cortese representative.Shane gained my trust which sums up my review of Shane and Cortese Ford.Trust ! More

Everyone is always friendly and attentive. Everything is explained clearly and you get the service and experience you are looking for when purchasing a vehicle. explained clearly and you get the service and experience you are looking for when purchasing a vehicle. More

I leased a new Lincoln and worked with Tim May. I had a fantastic experience, and found Tim to be extremely knowledgeable and professional. He really made the experience easy, was helpful and went out of h fantastic experience, and found Tim to be extremely knowledgeable and professional. He really made the experience easy, was helpful and went out of his way to ensure that I was happy with the model, color and the price! His level of service is outstanding even after the car is picked up. I have worked with Tim in the past and had the same great experience and highly recommend him to others. More

We were treated very professionally by all three persons with whom we dealt. Our questions were answered honestly and fully. Bob was very good about telling us what we needed to know, and explained the aspe with whom we dealt. Our questions were answered honestly and fully. Bob was very good about telling us what we needed to know, and explained the aspects of the car which were a bit confusing. John went out of his way to make some concessions to us, and Dan was also clear and efficient in doing his part. All in all, it was refreshing to deal with people who did not make us leery about what we were or were not being told. A good experience all around. More

Great experience and I love my new car. Got the exact car I asked for. Friendly and quick purchase. Great dealership overall, everyone is helpful and funny. I asked for. Friendly and quick purchase. Great dealership overall, everyone is helpful and funny. More

April 7, 2012 To Whom it may concern… Being in April 7, 2012 To Whom it may concern… Being in Customer Service positions my whole life I appreciate and acknowledge when I have received outst April 7, 2012 To Whom it may concern… Being in Customer Service positions my whole life I appreciate and acknowledge when I have received outstanding service. I would like to thank the exception saleswomen I had Andrea Grippi for a job well done. She was truly there for me from the beginning to the end and was excited to watch me drive off in my ford edge. The process of getting financed was not an easy task and Andrea made herself available to me at all times through text messages and phone calls. I felt like her only customer! If I had a question about anything she always had time for me. She was also quick to respond to text messages even when she was home on her day off. If that’s not dedication I don’t know what is. Her and the finance manager never gave up on this and for that I “Thank you” from the bottom of my heart. You now have a Cortese customer for life! Yours Truly, Donna Bertalon More