Cortese Ford Lincoln

I leased a new Lincoln and worked with Tim May. I had a fantastic experience, and found Tim to be extremely knowledgeable and professional. He really made the experience easy, was helpful and went out of h fantastic experience, and found Tim to be extremely knowledgeable and professional. He really made the experience easy, was helpful and went out of his way to ensure that I was happy with the model, color and the price! His level of service is outstanding even after the car is picked up. I have worked with Tim in the past and had the same great experience and highly recommend him to others. More

We were treated very professionally by all three persons with whom we dealt. Our questions were answered honestly and fully. Bob was very good about telling us what we needed to know, and explained the aspe with whom we dealt. Our questions were answered honestly and fully. Bob was very good about telling us what we needed to know, and explained the aspects of the car which were a bit confusing. John went out of his way to make some concessions to us, and Dan was also clear and efficient in doing his part. All in all, it was refreshing to deal with people who did not make us leery about what we were or were not being told. A good experience all around. More

Great experience and I love my new car. Got the exact car I asked for. Friendly and quick purchase. Great dealership overall, everyone is helpful and funny. I asked for. Friendly and quick purchase. Great dealership overall, everyone is helpful and funny. More

April 7, 2012 To Whom it may concern… Being in April 7, 2012 To Whom it may concern… Being in Customer Service positions my whole life I appreciate and acknowledge when I have received outst April 7, 2012 To Whom it may concern… Being in Customer Service positions my whole life I appreciate and acknowledge when I have received outstanding service. I would like to thank the exception saleswomen I had Andrea Grippi for a job well done. She was truly there for me from the beginning to the end and was excited to watch me drive off in my ford edge. The process of getting financed was not an easy task and Andrea made herself available to me at all times through text messages and phone calls. I felt like her only customer! If I had a question about anything she always had time for me. She was also quick to respond to text messages even when she was home on her day off. If that’s not dedication I don’t know what is. Her and the finance manager never gave up on this and for that I “Thank you” from the bottom of my heart. You now have a Cortese customer for life! Yours Truly, Donna Bertalon More

Maria was great to work with. She was able to work around my very hectic schedule and answered all my questions quickly. She made the buying experience a pleasure. around my very hectic schedule and answered all my questions quickly. She made the buying experience a pleasure. More

When i first went to Corteese ford i was so excited, it was the frist time i was getting car on my own, i knew what i wanted but at the same time i was open to new ides. Both Andrea and Shane worked very v was the frist time i was getting car on my own, i knew what i wanted but at the same time i was open to new ides. Both Andrea and Shane worked very very hard to get me the car that i was looking for. Even after the car i first picked was out of my price range they worked with me to find a car in my budget, while at the same time finding cars that had the same bells and whisltes that i orginally wanted. I honestly couldnt have asked for better coustomer service. Andrea and Shane made my experiance with them very enjoyable. They added a very personal interaction with me that made my experiance unforgettable. I know for a fact that in the future i will reccommed people to them as well as return if and when i decied to get a new car! Andrea and Shane i thank you both from the bottom of my heart!! Jennifer S More

I purchases a used 2010 Infinity in March. Ron and Tim were great! There was no pressure. Tim took his time answered my many questions. He made the process simple.He was very prompt in answering and retur were great! There was no pressure. Tim took his time answered my many questions. He made the process simple.He was very prompt in answering and returning my phone calls. I would recommend Tim and Ron And Cortese to my friends. More

Shane couldn't have been more helpful and friendly. His aim was to please, and he did just that. Shane was up front and pleasent. Dan O'brien was very helpful in the financial dept. My experience was very aim was to please, and he did just that. Shane was up front and pleasent. Dan O'brien was very helpful in the financial dept. My experience was very enjoyable. I will recommend shane from now on, and Cortese. More

Great customer service. Every enthusiastic and willing to work with individual. I got everything I wanted in my new car. I was given a much better trade-in value for my used vehicle than other dealers quoted work with individual. I got everything I wanted in my new car. I was given a much better trade-in value for my used vehicle than other dealers quoted, however, I felt they could have dropped the price a little to get my payments in a better price range for my new one. Overall, I would recommend them and return to them in the future. Much better experience than my last dealer!!! More

I think the vehicle was too expensive 400 dollars for 72 months. Im paying almost $30,000 dollars for a 2010 Dodge Journey -- price is too high. Also Mr Harmor didnt know a whole lot about my vehicle's fe months. Im paying almost $30,000 dollars for a 2010 Dodge Journey -- price is too high. Also Mr Harmor didnt know a whole lot about my vehicle's features, not as much as he should have. Also Mr Harmor said the vehicle came with no owners manual, after I purchased it, which is ridiculous, fortunately I later found the manual in the car and it explained to me so many things that Mr. Harmor did not go over; thank goodness I found my manual! Other than these things is was a pleasurable experience. Thank you for your interest. MS. FAYE THOMAS More