
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Maria was great to work with. She was able to work around my very hectic schedule and answered all my questions quickly. She made the buying experience a pleasure. around my very hectic schedule and answered all my questions quickly. She made the buying experience a pleasure. More
When i first went to Corteese ford i was so excited, it was the frist time i was getting car on my own, i knew what i wanted but at the same time i was open to new ides. Both Andrea and Shane worked very v was the frist time i was getting car on my own, i knew what i wanted but at the same time i was open to new ides. Both Andrea and Shane worked very very hard to get me the car that i was looking for. Even after the car i first picked was out of my price range they worked with me to find a car in my budget, while at the same time finding cars that had the same bells and whisltes that i orginally wanted. I honestly couldnt have asked for better coustomer service. Andrea and Shane made my experiance with them very enjoyable. They added a very personal interaction with me that made my experiance unforgettable. I know for a fact that in the future i will reccommed people to them as well as return if and when i decied to get a new car! Andrea and Shane i thank you both from the bottom of my heart!! Jennifer S More
I purchases a used 2010 Infinity in March. Ron and Tim were great! There was no pressure. Tim took his time answered my many questions. He made the process simple.He was very prompt in answering and retur were great! There was no pressure. Tim took his time answered my many questions. He made the process simple.He was very prompt in answering and returning my phone calls. I would recommend Tim and Ron And Cortese to my friends. More
Shane couldn't have been more helpful and friendly. His aim was to please, and he did just that. Shane was up front and pleasent. Dan O'brien was very helpful in the financial dept. My experience was very aim was to please, and he did just that. Shane was up front and pleasent. Dan O'brien was very helpful in the financial dept. My experience was very enjoyable. I will recommend shane from now on, and Cortese. More
Great customer service. Every enthusiastic and willing to work with individual. I got everything I wanted in my new car. I was given a much better trade-in value for my used vehicle than other dealers quoted work with individual. I got everything I wanted in my new car. I was given a much better trade-in value for my used vehicle than other dealers quoted, however, I felt they could have dropped the price a little to get my payments in a better price range for my new one. Overall, I would recommend them and return to them in the future. Much better experience than my last dealer!!! More
I think the vehicle was too expensive 400 dollars for 72 months. Im paying almost $30,000 dollars for a 2010 Dodge Journey -- price is too high. Also Mr Harmor didnt know a whole lot about my vehicle's fe months. Im paying almost $30,000 dollars for a 2010 Dodge Journey -- price is too high. Also Mr Harmor didnt know a whole lot about my vehicle's features, not as much as he should have. Also Mr Harmor said the vehicle came with no owners manual, after I purchased it, which is ridiculous, fortunately I later found the manual in the car and it explained to me so many things that Mr. Harmor did not go over; thank goodness I found my manual! Other than these things is was a pleasurable experience. Thank you for your interest. MS. FAYE THOMAS More
David was both friendly and easy to deal with. Being that this is the first car I have ever purchased, he helPed me get financed and fit the payments to my budget. that this is the first car I have ever purchased, he helPed me get financed and fit the payments to my budget. More
This was my first time buying a car. Andrea made me feel comfortable the entire time. She talked to me like a human. She was very personable and relate able. She is very lovely, I'm glad that buying my firs comfortable the entire time. She talked to me like a human. She was very personable and relate able. She is very lovely, I'm glad that buying my first car was with her. Love her! More
I went to cortese thinking I wouldn't be able to get a car. I met Tom Ciavarri and he helped me find something within my price range. I recommend him very highly. He was very professional and worked quick car. I met Tom Ciavarri and he helped me find something within my price range. I recommend him very highly. He was very professional and worked quickly to get my family into our new ford escape(love it). I have been to other dealers and will never purchase from anyone except for Tom Ciavarri at cortese ford. More
Dave met us at the door and offered to help us. He was very friendly and knowledgeable. we reviewed inventory and took a test drive. The truck we were looking for online was a little different on the lot very friendly and knowledgeable. we reviewed inventory and took a test drive. The truck we were looking for online was a little different on the lot and cost a little more but are happy with the purchase and very happy with the service Dave gave us. Cortese was recommended to us and we will recommend them to others ourselves. More