Cortese Ford Lincoln

costomer service was great!!! Tom was not only very open and honest but very friendly and funny and very comfortable to work with. Tom made buying a new car a great experince, very accomidating, stayed late and honest but very friendly and funny and very comfortable to work with. Tom made buying a new car a great experince, very accomidating, stayed late to show me stuff, to talk about the cars, and always checked in with me threw the prosses!!!!! also have to say the finachial guy dan obrien was amazing also. More

Great dealership. Great customer service. Reasonable service prices. Friendly and flexible service. Always willing to go an extra mile for the customer. Only problem is their parts inventory policy: the service prices. Friendly and flexible service. Always willing to go an extra mile for the customer. Only problem is their parts inventory policy: they rarely have the necessary parts on hand - almost always need a follow up visit to complete a service call involving a replacement part. More

Mr. Provvidenza went above and beyond our expectations. Great experience. The car is used and when we showed our family and friends they could not believe it was as old as it was because of the great det Great experience. The car is used and when we showed our family and friends they could not believe it was as old as it was because of the great detailing job they did. Joe even made sure we had a full tank of gas! Thank you! More

After visiting the Cortese web site, My phone rang and it was Cortese calling me. I said I was on my way to visit them, they ask me how long it would be, I said, 15 minutes, they said that Maria would meet was Cortese calling me. I said I was on my way to visit them, they ask me how long it would be, I said, 15 minutes, they said that Maria would meet me at the door, and She did. From that moment on I couldn't believe the assistance, friendly, professional service that I received. Maria Explained that she was new at this and if there are any questions that she couldn't answer, she would find the answer for me, and she did! I felt so comfortable talking with her and the staff. I haven't felt this way in a long time. I did purchase a new Chrysler Touring Van and The service department did a great job in installing a remote start and prepairing the vehicle for me. My Hat's off to Cortese and their great Crew.. Gary.... More

This is the third vehicle that i have purchased from Denise. All three experiences were excellent. She spent hours with us trying to locate the perfect vehicle. We look forward to purchasing our Denise. All three experiences were excellent. She spent hours with us trying to locate the perfect vehicle. We look forward to purchasing our next vehicle in 3 years from Denise. She put up with my husband, she deserves a medal, he is tough. Kathie and Bruce Radley More

Tom was very professional, I really enjoyed working with him. He really knows his cars and people. He found the perfect car for me. I love my ford fusion SEL and I would buy from Tom again in a heartbeat him. He really knows his cars and people. He found the perfect car for me. I love my ford fusion SEL and I would buy from Tom again in a heartbeat!! More

I just purchased a 2012 Mustang convertible from Andrea Grippi @ Cortese Auto Group. I was so pleased to work with her. She made my experience great. It was such a smooth transaction. Andrea was profes Grippi @ Cortese Auto Group. I was so pleased to work with her. She made my experience great. It was such a smooth transaction. Andrea was professional and very knowledgable with all my questions regarding my car. She was patient and made me feel very comfortable. Thank you Andrea for making my dream car purchase come ture! More

I wanted to just drop a note and say Thanks to Tim May(salesman) and Kenny in finance. These two guys worked hard and went above and beyond to get us a beautiful MKX. They where professional and had a May(salesman) and Kenny in finance. These two guys worked hard and went above and beyond to get us a beautiful MKX. They where professional and had a ton of patience. Thanks again and we will be back!!! A. Dentino More

We had a convertible eclipse that was purchased in the summer. We are now expecting a child and the convertible is inadequate so we came back to purchase a new vehicle because our experience with Josh and summer. We are now expecting a child and the convertible is inadequate so we came back to purchase a new vehicle because our experience with Josh and Joe P was superb. More

By far the BEST!!!!! SALES EXPERIENCE. Tim May is the model for all salespersons to follow. No pressure, friendly, knowledgable, and most of all he really cares about establishing a business relationshi model for all salespersons to follow. No pressure, friendly, knowledgable, and most of all he really cares about establishing a business relationship with you not just a sale. I came into Cortese to purchase a car and Tim May and Ken Yaw made that dream come true for my family and Me. I usually don't like to do surveys because I feel that quality customer care should be the norm, but when I experienced the professionalism by every meber of the Cortese Lincoln staff I was blown away!!!! If you need a car, used or new do yourself a favor, go see Tim May and get the BEST CUSTOMER CARE AND SERVICE IN NEW yORK!!!! More