
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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This is the third vehicle that i have purchased from Denise. All three experiences were excellent. She spent hours with us trying to locate the perfect vehicle. We look forward to purchasing our Denise. All three experiences were excellent. She spent hours with us trying to locate the perfect vehicle. We look forward to purchasing our next vehicle in 3 years from Denise. She put up with my husband, she deserves a medal, he is tough. Kathie and Bruce Radley More
Tom was very professional, I really enjoyed working with him. He really knows his cars and people. He found the perfect car for me. I love my ford fusion SEL and I would buy from Tom again in a heartbeat him. He really knows his cars and people. He found the perfect car for me. I love my ford fusion SEL and I would buy from Tom again in a heartbeat!! More
I just purchased a 2012 Mustang convertible from Andrea Grippi @ Cortese Auto Group. I was so pleased to work with her. She made my experience great. It was such a smooth transaction. Andrea was profes Grippi @ Cortese Auto Group. I was so pleased to work with her. She made my experience great. It was such a smooth transaction. Andrea was professional and very knowledgable with all my questions regarding my car. She was patient and made me feel very comfortable. Thank you Andrea for making my dream car purchase come ture! More
I wanted to just drop a note and say Thanks to Tim May(salesman) and Kenny in finance. These two guys worked hard and went above and beyond to get us a beautiful MKX. They where professional and had a May(salesman) and Kenny in finance. These two guys worked hard and went above and beyond to get us a beautiful MKX. They where professional and had a ton of patience. Thanks again and we will be back!!! A. Dentino More
We had a convertible eclipse that was purchased in the summer. We are now expecting a child and the convertible is inadequate so we came back to purchase a new vehicle because our experience with Josh and summer. We are now expecting a child and the convertible is inadequate so we came back to purchase a new vehicle because our experience with Josh and Joe P was superb. More
By far the BEST!!!!! SALES EXPERIENCE. Tim May is the model for all salespersons to follow. No pressure, friendly, knowledgable, and most of all he really cares about establishing a business relationshi model for all salespersons to follow. No pressure, friendly, knowledgable, and most of all he really cares about establishing a business relationship with you not just a sale. I came into Cortese to purchase a car and Tim May and Ken Yaw made that dream come true for my family and Me. I usually don't like to do surveys because I feel that quality customer care should be the norm, but when I experienced the professionalism by every meber of the Cortese Lincoln staff I was blown away!!!! If you need a car, used or new do yourself a favor, go see Tim May and get the BEST CUSTOMER CARE AND SERVICE IN NEW yORK!!!! More
I was amazed at how easy this car buying experience was. I have purchased several vehicles in the past and can honestly say that this is the first "fun" experience I had. I was in one evening and the next I have purchased several vehicles in the past and can honestly say that this is the first "fun" experience I had. I was in one evening and the next day I was driving my new Ford Focus!!! Thanks Steve! More
We went to Cortese Lincoln looking at a couple of different models there after having checked out other models and makes. We test drove a MKS with Steve and decided that was the model we wanted. Afte different models there after having checked out other models and makes. We test drove a MKS with Steve and decided that was the model we wanted. After picking out a car we liked Steve worked with us to get financing and rebates for vehicle. They also were able to give us an extra $500 on our trade-in beyond what other dealers offered. Out of all the Lincoln dealerships I've visited and purchased vehicles from Cortese had the nicest facility and a very good selection of vehicles to choose from. Steve was the friendliest salesperson by far and was very knowledgeable and not in the least bit pushy or overbearing as many car sales reps can be. As I am looking to add another Lincoln to my household I will again be looking to Steve for that sale. More
I keep coming back to Cortese because of sales associate, Bill Clifford. He demonstrates excellent customer service with every aspect of buying a car. He goes above and beyond to make the experience as less Bill Clifford. He demonstrates excellent customer service with every aspect of buying a car. He goes above and beyond to make the experience as less stressful as it can be. I have bought several cars here and Bill's knowledge and attention to detail makes the experience a pleasant one. I highly recommend Bill Clifford to give you the best vehicle and experience when you are ready to buy your next car. More
I just purchased a preowned vehicle from Cortese Auto Block. This dealer is very friendly and courteous, which is rare today. I dealt with salesman Dan Tucker for the purchase of a Honda Element. Dan was Block. This dealer is very friendly and courteous, which is rare today. I dealt with salesman Dan Tucker for the purchase of a Honda Element. Dan was such a pleasure to deal with. He was very knowledgeable about the vehicle, he listened to me regarding my price range and what I wanted in a vehicle, and he went to great lengths to get me the deal I was looking for. He never made it feel like I was being pressured into buying a vehicle and he was very patient with me while I made my decision. This was very important to me, and I actually walked away from two previous dealerships, because of their high pressure sales people. When I picked up the vehicle, he had everything ready and waiting for me and there were no hidden fees or extra costs of any kind. Joe in the finance department made all the paperwork as smooth as possible and he explained everything in detail. I would recommend buying from this dealer, and I would highly recommend salesman Dan Tucker when buying your next vehicle. Not only did I get a great Honda Element, but I also made a friend in Dan Tucker. More