
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I was amazed at how easy this car buying experience was. I have purchased several vehicles in the past and can honestly say that this is the first "fun" experience I had. I was in one evening and the next I have purchased several vehicles in the past and can honestly say that this is the first "fun" experience I had. I was in one evening and the next day I was driving my new Ford Focus!!! Thanks Steve! More
We went to Cortese Lincoln looking at a couple of different models there after having checked out other models and makes. We test drove a MKS with Steve and decided that was the model we wanted. Afte different models there after having checked out other models and makes. We test drove a MKS with Steve and decided that was the model we wanted. After picking out a car we liked Steve worked with us to get financing and rebates for vehicle. They also were able to give us an extra $500 on our trade-in beyond what other dealers offered. Out of all the Lincoln dealerships I've visited and purchased vehicles from Cortese had the nicest facility and a very good selection of vehicles to choose from. Steve was the friendliest salesperson by far and was very knowledgeable and not in the least bit pushy or overbearing as many car sales reps can be. As I am looking to add another Lincoln to my household I will again be looking to Steve for that sale. More
I keep coming back to Cortese because of sales associate, Bill Clifford. He demonstrates excellent customer service with every aspect of buying a car. He goes above and beyond to make the experience as less Bill Clifford. He demonstrates excellent customer service with every aspect of buying a car. He goes above and beyond to make the experience as less stressful as it can be. I have bought several cars here and Bill's knowledge and attention to detail makes the experience a pleasant one. I highly recommend Bill Clifford to give you the best vehicle and experience when you are ready to buy your next car. More
I just purchased a preowned vehicle from Cortese Auto Block. This dealer is very friendly and courteous, which is rare today. I dealt with salesman Dan Tucker for the purchase of a Honda Element. Dan was Block. This dealer is very friendly and courteous, which is rare today. I dealt with salesman Dan Tucker for the purchase of a Honda Element. Dan was such a pleasure to deal with. He was very knowledgeable about the vehicle, he listened to me regarding my price range and what I wanted in a vehicle, and he went to great lengths to get me the deal I was looking for. He never made it feel like I was being pressured into buying a vehicle and he was very patient with me while I made my decision. This was very important to me, and I actually walked away from two previous dealerships, because of their high pressure sales people. When I picked up the vehicle, he had everything ready and waiting for me and there were no hidden fees or extra costs of any kind. Joe in the finance department made all the paperwork as smooth as possible and he explained everything in detail. I would recommend buying from this dealer, and I would highly recommend salesman Dan Tucker when buying your next vehicle. Not only did I get a great Honda Element, but I also made a friend in Dan Tucker. More
Since I hadn't purchased a new vehicle in many years, I was a bit apprehensive when I first went to Cortese. I was pleasantly surprised by everyone's friendliness and patience. Although I ended up buying was a bit apprehensive when I first went to Cortese. I was pleasantly surprised by everyone's friendliness and patience. Although I ended up buying my new Jeep from them, I never felt like I was being pressured to do so. Tom Fogg was very knowledgeable about the vehicle as well as courteous throughout the buying process, often checking with me in the waiting room to see how I was doing while the paperwork and car were being prepared for delivery. I could tell from my one visit that this is the way Cortese Auto prefers to treat it's customers, and I will be back when my Jeep needs any service. I'll also recommend this dealership to any of my friends when they're in the market for a car. More
Our experiences with Cortese have been wonderful. Sales (Bill Clifford) and service (Dino and Eddie) departments are all we would want in a dealer. Pat Proietti/Barbara Standing (Bill Clifford) and service (Dino and Eddie) departments are all we would want in a dealer. Pat Proietti/Barbara Standing More
Andrea went above and beyond to help me with my vehicle needs. I was not ready to purchase a vehicle when I first came to Cortese. Andrea allowed me to test drive the vehicle that I was interested in wit needs. I was not ready to purchase a vehicle when I first came to Cortese. Andrea allowed me to test drive the vehicle that I was interested in with no pressure to buy at all. About three weeks later my husband and I went to Vision Ford to check out the Ford Escape, because Vision is closer to our home. We were not impressed with the sales tactics there so I went back to Andrea at Cortese. They did not have the Escape that I wanted in the lot, and Andrea went the extra mile to get the vehicle for me. I generally hate purchasing a new car but Andrea and the Cortese group made it a seamless and enjoyable experience and I was extremely pleased walking our the door. This is my first Ford purchase and will not be the last with Cortese. More
I have given the above rating because of the care and effort that Stephen Moser put out in getting our truck right and getting the after market finishing touches taken care of. We had to custom order the effort that Stephen Moser put out in getting our truck right and getting the after market finishing touches taken care of. We had to custom order the vehicle in order to get the right truck, and twice we were given dates by Ford that didn't work out. The truck eventually arrived about three weeks later than the first date given. Through the delays Steve properly communicated and tried to get definitive answers. He had handled the selection process in a professional way and became our advocate through the process. We appreciate him and his sense of humor greatly. Once the vehicle arrived he did an excellent job of getting the add-ons taken care of in a timely way. We're now ready to go/tow. Shane Chapin had been our first contact and connecting with him brought me back to Cortese after visiting three other dealers. Good job, Steve and Shane. More
Seamless, speedy and friendly. Tim May was personable and wonderful to work with. Got me the perfect car for me and my lifestyle. Love my new Mazda CX9 wonderful to work with. Got me the perfect car for me and my lifestyle. Love my new Mazda CX9 More
great services, no sales pressure, great financing options, very knowledgeable staff, best new car experience i ever had, Tom Fogg who helped me on choosing my vehicle did an outstanding job, I'll de options, very knowledgeable staff, best new car experience i ever had, Tom Fogg who helped me on choosing my vehicle did an outstanding job, I'll definitely recommends this dealership. More