
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,360 reviews
I have given the above rating because of the care and effort that Stephen Moser put out in getting our truck right and getting the after market finishing touches taken care of. We had to custom order the effort that Stephen Moser put out in getting our truck right and getting the after market finishing touches taken care of. We had to custom order the vehicle in order to get the right truck, and twice we were given dates by Ford that didn't work out. The truck eventually arrived about three weeks later than the first date given. Through the delays Steve properly communicated and tried to get definitive answers. He had handled the selection process in a professional way and became our advocate through the process. We appreciate him and his sense of humor greatly. Once the vehicle arrived he did an excellent job of getting the add-ons taken care of in a timely way. We're now ready to go/tow. Shane Chapin had been our first contact and connecting with him brought me back to Cortese after visiting three other dealers. Good job, Steve and Shane. More
Seamless, speedy and friendly. Tim May was personable and wonderful to work with. Got me the perfect car for me and my lifestyle. Love my new Mazda CX9 wonderful to work with. Got me the perfect car for me and my lifestyle. Love my new Mazda CX9 More
great services, no sales pressure, great financing options, very knowledgeable staff, best new car experience i ever had, Tom Fogg who helped me on choosing my vehicle did an outstanding job, I'll de options, very knowledgeable staff, best new car experience i ever had, Tom Fogg who helped me on choosing my vehicle did an outstanding job, I'll definitely recommends this dealership. More
Being new to the area and in need of a new car, a very good friend recommended I visit Cortese. He has bought a few new Fords in the past year from Cortese. He even selected a vehicle I should inquire abo good friend recommended I visit Cortese. He has bought a few new Fords in the past year from Cortese. He even selected a vehicle I should inquire about and suggested I speak with Stephen Moser. I stopped in and introduced myself to Mr. Moser and explained why I was there and who sent me. He was very friendly and pleased that I was sent to him. He showed me the vehicle I was looking for, got the keys and a plate and off we went. After test driving the Fusion and returning to the dealership, we sat down and went over my options before I left. I returned in a few days to talk to him again but unfortunately he was off. I was "handed off" to Denise. She took over for Steve, came up with a deal we agreed upon. After visiting with Joe in Financing, I was pleasantly surprised with a better deal when she returned. After accepting the deal, and financing was approved, I learned I could receive the car that same day. I have never been treated so royally when purchasing a vehicle. I had been dealing with the same dealership in another city for many years and never was given the treatment the day I bought my Ford Fusion from Cortese. I will defineately visit them again when I am in need of another vehicle. I would highly recommend the Cortese dealership to anyone looking for a vehicle. More
This is the second vehicle I have purchased from Tizo and Cortese in 5 months. From the minute I walked in the dealership, I felt comfortable, and not pressured at all by Tizo. The first vehicle I drove (G Cortese in 5 months. From the minute I walked in the dealership, I felt comfortable, and not pressured at all by Tizo. The first vehicle I drove (Grand Cherokee), my wife was not overly excited about. Tizo was very understanding, and quickly offered suggestions for another vehicle, which we eventually purchased (Durango). He was very knowledgeable of the products and services offered, as well as the rebates that applied to my purchase. When I purchased my Jeep Wrangler this week, the same level of professionalism was shown from the beginning through the end of the process. I would highly recommend Cortese Auto, and more specifically Tizo Maduro for anyone looking to purchase a new Chrysler, Dodge or Jeep product. More
Josh made our buying experience very easy! He was very friendly and knew all of the answers to our questions. I would most defiantly come back and also send my friends and family there. friendly and knew all of the answers to our questions. I would most defiantly come back and also send my friends and family there. More
Dan was honest about the car description. Dan understood my time was valuable. When I arrived at the dealership all the paperwork was prepared and accurate. my time was valuable. When I arrived at the dealership all the paperwork was prepared and accurate. More
I just bought a 2012 Ford Focus. I love the car. Shane Chapin, my sales associate, wasn't just a sales man, he treated me like a friend. I will tell all my friends, and people I know, to shop at Cortese Chapin, my sales associate, wasn't just a sales man, he treated me like a friend. I will tell all my friends, and people I know, to shop at Cortese Ford. I give them five stars. More
We saw a vehicle on the internet, called in, spoke to salesperson,Bill Clifford and made an appointment to test drive the car. Bill explained every aspect of the vehicle and told us the asking price. The salesperson,Bill Clifford and made an appointment to test drive the car. Bill explained every aspect of the vehicle and told us the asking price. There was no pressure to purchase, Bill was friendly, knowledgeable and professional; no 'car salesmen' mentality. After a couple of days to consider the purchase, we called him with an offer, which included an extended warranty and a trade-in. Bill countered once ($400 over our offer) and we agreed to what we believed to be a fair price. We needed the paper work sent out of state for signatures and the staff at Cortese preformed all the necessary steps to close the contract within days. We purchased a vehicle from Cortese with: a courteous salesperson without pressure and got a fair price How many time can someone say that! PS: I have already recommended Bill twice. More
This is my fourth attempt to recognize this dealer and these exemplary people, for some reason my evaluations are being pulled by Dealerater without notification or a reply to my complaint to them about i these exemplary people, for some reason my evaluations are being pulled by Dealerater without notification or a reply to my complaint to them about it. I recently purchased a 2012 White Mustang GT through Stephen Moser who was very knowledgeable and through Daren(Ford Service Advisor) and Harry (Technician) set the Mustang up exactly as I requested.Joe DiGuardi(Finance Manager) got a great bank rate for me also. This is a great dealer and that is why I'm a repeat customer and recommend them to friends and family. More