
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I have been treated very well and would be more than willing to keep dealing with Tim and this dealership. I will recommend this dealer and salesman to all of my friends and family to buy their vehicles willing to keep dealing with Tim and this dealership. I will recommend this dealer and salesman to all of my friends and family to buy their vehicles in the future.. More
Shane took the time to help me even though I changed my mind several times on what I wanted. He really worked hard to find what I wanted and did not push a particular automobile on me. I am very happy wi mind several times on what I wanted. He really worked hard to find what I wanted and did not push a particular automobile on me. I am very happy with his knowledge in the vehicles and in making the transaction smooth. More
My sales rep Andrea Grippi got right to the piont didnt My sales rep Andrea Grippi got right to the piont didnt waist my time and no pressure. She went to her sales manager with the info I gave and they pu My sales rep Andrea Grippi got right to the piont didnt waist my time and no pressure. She went to her sales manager with the info I gave and they put together a dael that worked for me and for Cortese. No games just a good deal the first time no running back and forth. Out of all the dealers that I stopped into well looking for a new car, Andrea was the only one that took the time to mail a personal note to me asking how thing were going with finding a new car. Not a mass mailer making deals that she can't keep. Just a note asking how it was going. The management at Cortese should do what they have to keep Andrea at there dealerships. She will sell lots of cars and for me I'll be back looking for her when it time to do it again and if asked I will be sending my friends to buy from her. Bill More
The car is 2005 Model. DAVE was a excellent consultant.. The car is 2005 Model. DAVE was a excellent consultant.. gave me the best options and good customer service. making the purchase quick and availabl The car is 2005 Model. DAVE was a excellent consultant.. gave me the best options and good customer service. making the purchase quick and available to me . More
My husband and I were directed towards Cortese through the USAA Car buying service. (Military based system) The representatives there not only were helpful, but friendly. They worked with us to get the the USAA Car buying service. (Military based system) The representatives there not only were helpful, but friendly. They worked with us to get the exact vehicle we wanted at the price we preferred. When we first contacted the dealer. We spoke with Michelle who was completely up to date with all of the material that our Company had sent over to the dealer. She was very professional in making sure that Cortese had the correct color and model in the vehicle we were seeking out. When the vehicles began being sold, she did call us back and made sure that the model that we were interested was saved for us at the dealer. We did buy that vehicle. At the dealership we were helped by David Hilner. He was not only professional but made sure we were comfortable through the entire car buying experience. I would refer David Hilner to anyone that is interested in buying a Chrysler, Jeep, Dodge, or Ram. The facility was beautiful and very clean. The representatives at Cortese were all a pleasure to work with. More
Anna was great to work with. I wasn't sure what my options were when I first called, but she provided options that were helpful and easy to say yes. Thank you for everything! Ken Balsamo options were when I first called, but she provided options that were helpful and easy to say yes. Thank you for everything! Ken Balsamo More
Andrea was BRILLIANT! Very professional and although new (back in June 2011), she was very on the ball and keen to do the best for the customer. If you are a female looking to buy, go to her. I'll be honest (back in June 2011), she was very on the ball and keen to do the best for the customer. If you are a female looking to buy, go to her. I'll be honest, some of the guys there thought they could treat me like the "little lady" who knew nothing, not the case boys! Andrea on the other hand spent the time to get to know the customer and not make assumptions. A very wise choice! Even in recent months when I have required paperwork or something from Cortese, a quick phone message to Andrea and it gets sorted ASAP. The ratings above are not just based on Andrea but the dealership in general. If it was Andrea, it would be all "GREATS'. By the way, I do love my Ford Edge! More
This was our second purchase from Cortese. Both experiences were pleasant. Our salesman Dave was full of personality and made an often stressful experience enjoyable. Everyone was upfront and hone experiences were pleasant. Our salesman Dave was full of personality and made an often stressful experience enjoyable. Everyone was upfront and honest. We will return in the future and we have already recommended Cortese and Dave to family and friends! More
I recently bought a 2012 Mustang V6 at Cortese and I have to say I have been very pleased with my experience. I worked with Tommy Ciavvari and he assisted me in finding the exact car that fit both my criteri to say I have been very pleased with my experience. I worked with Tommy Ciavvari and he assisted me in finding the exact car that fit both my criteria for what I wanted in a car as well as my budget. Tommy Ciavvari was also able to give me the best deal for my trade-in of the many dealers I had visited. I would highly recommend this dealer and consider it a privilege to work with anyone there! More
I had a very specific Chrysler Town and Country Limited that I wanted, in a specific color with specific options. I went in to the dealership and met Tom. He was friendly and immediately began searching fo that I wanted, in a specific color with specific options. I went in to the dealership and met Tom. He was friendly and immediately began searching for the vehicle. They were able to locate the vehicle in PA and began the ordering and freight process. I had to go out of town, and when I returned Tom had everything set up with the vehicle and had it ready. I came in and we got everything handled including my trade in and paperwork in under an hour. He was extremely helpful in explaining the process, following through and showing me all of the features of the new van as well as how everything worked. I was impressed with his level of professionalism and no nonsense approach. There was none of the normal hassle of dealing with managers, reworking numbers, etc.., in fact he found a couple of rebates for me that were not readily known. I would highly recommend this dealer ship and will look to them in the future when I buy other cars. Thank you. More