
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,347 reviews
I had an 11:30 amd appt and needed my car back in an hour tops to make it to a demonstration I was doing. I had to be there by 1:00 pm to set up and discuss things with my hostesses. I was having an oil chan tops to make it to a demonstration I was doing. I had to be there by 1:00 pm to set up and discuss things with my hostesses. I was having an oil change and a tire rotation. I had a free rotation on file and he took my word for it. How many people believe a customer without double checking? I liked that they trusted me as much as I trust them! Not only that...they had me out in less than 45 minutes and I made it to my Demonstration with time to spare! How many dealerships listen to the customer's needs and deliver on time for you???? Great Dealership! I stopped using the dealership I bought my car at (Doan Dodge) because it always came back with more problems than when I took it in AND one person would say one thing and then the next person would not honor it. I only let Cortese work on my car now. They're the only ones I trust to do it, on time and right! Not to mention - EVERY PERSON IS FRIENDLY!!! Being female a lot of Service Departments act as if I don't know anything. Cortese ALWAYS treats me with respect and the same as they treat any man in there. They don't assume female = stupid about cars. LOVE THAT about them! More
Ron was very knowledgable and professional. He walked me through all the features and put me in a car I would like. Actually, I love it! through all the features and put me in a car I would like. Actually, I love it! More
The salesman never offered a business card or even offered to show a vehicle to me, nor did he offer me a test drive. The "offer" was hand written on the copy of the Jeep printout that I had brought w offered to show a vehicle to me, nor did he offer me a test drive. The "offer" was hand written on the copy of the Jeep printout that I had brought with me listing the options that I was seeking on the Jeep that I was intending to purchase and "slapped" down on the table. The salesman came off as in a hurry and that I was taking up his valuable time. I was in and out without even considering a purchase. Nor would I ever now. I will be sharing my very unpleasant experience with family and friends. More
Bob Harmor,was very friendly, thorough and even made sure Bob Harmor,was very friendly, thorough and even made sure I knew how to use the Bluetooth along with personal devices. Sat and Chat with my family w Bob Harmor,was very friendly, thorough and even made sure I knew how to use the Bluetooth along with personal devices. Sat and Chat with my family while paperwork was being generated. I thought he was very personable. I’m sorry I don’t recall the name of the gentleman that helped us with the finances, he too was very courteous. Thank you, More
I went in to the dealership like anyone does, expecting a hassle, and the typical car salesman routine. Not the case here. Josh was great. He was knowledgeable, friendly, and most important honest. He found hassle, and the typical car salesman routine. Not the case here. Josh was great. He was knowledgeable, friendly, and most important honest. He found a couple of cars that would have been options for me both of which I really liked. I was given information and allowed to make a decision. They got me out of a 2001 Ford financed through a finance house into a brand new Mitsubishi Lancer while lowering my interest rate nearly ELEVEN points. These guys rock on the Corteses Auto Block! More
Very positive experience from the begining. A call back within fifteen minutes after sending an email. They had a meeting set for the time I specified the next day with an experienced salesman. No hassels within fifteen minutes after sending an email. They had a meeting set for the time I specified the next day with an experienced salesman. No hassels from start to finish. In, out and done deal. More
Everyone at this dealership was very professional and My sales person did not pressure me into buying anything but took the time to find a car suitable for me and in my price range and was very flexible as sales person did not pressure me into buying anything but took the time to find a car suitable for me and in my price range and was very flexible as far as price Thank you Emma More
First I want to say this dealership was Fantastic. They really went out of there way to help me out of the bad situation I was in. As a result I still was able to get a new truck and not be lopsided. The s really went out of there way to help me out of the bad situation I was in. As a result I still was able to get a new truck and not be lopsided. The salesman Tommy Ciavarri was one of the best I have ever had and I'm 45 yrs. old and have purchased several new cars. Tommy knew my situation and just layed everything on the table right away. There were no games. He also was very knowledgeable about the product. He was so confident that when I first walked in he gave me 2 dvds about the f-150 and stated after I was done watching them I will want a Ford Truck. Well how very true.... He also let me test drive the vehicle right away without hesitation and showed me the whole truck before I even committed to buying it. His friendly approach and knowledge of the product is what sold me. He also was a good listener and did not push anything on me. This is the guy you want selling you a car or truck. Just the Facts and no games!!!!! I would recommend him and this dealership to anyone. Its all about Integrity folks and believe me when I tell you, you won't be disappointed. Stan More
very helpfull, helped install childerns car seats and went over every new feature on the car, plus going over the the old ones that I had on prior model went over every new feature on the car, plus going over the the old ones that I had on prior model More
This was our first visit to Cortese, we had not planned to buy a vehicle but had decided to start looking after we saw an ad in the paper. We met with Tizo who showed us the Jeep Liberty we were intereste to buy a vehicle but had decided to start looking after we saw an ad in the paper. We met with Tizo who showed us the Jeep Liberty we were interested in. Tizo was very friendly and had a lot of good advice regarding the vehicles and the different options available to us. He was very helpful and I didn't feel pressured or rushed to make a decision. There was such a great rebate on the Liberty's that we decided to purchase one. When we picked the vehicle up Tizo introduced us to several staff members that we could come in contact with after the sale so we would feel comfortable bringing our jeep in for service. Everyone was very friendly. I would definitely recommend Cortese we had a very pleasant experience. More