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Cortese Ford Lincoln

Rochester, NY

4.6
2,347 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,347 reviews

August 16, 2011

Shane W. Chapin was my sales consultant. Shane was very helpful in helping me select a vehicle that I was interested in. Shane explained the entire process to me and was very straightforward. After the pur More

by thomas1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane W. Chapin, Shane Chapin
August 15, 2011

We recently bought a 2011 Ford Escape from Cortese Ford. Our sales person was Dave Eichelberger. This was our first experience buying from Cortese Ford. The sales staff were very straight forward and gave More

by stacey131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Eichelberger
August 13, 2011

Bob in Mitsubishi Service is always a "10"! He provides service with a smile every time. He patiently attends to all customer inquiries and needs. He makes me believe that not only does he want More

by scbernholdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in Mitsubishi Service
August 12, 2011

We have bought a car from Anna before and she is very knowledgeable and considerate. We enjoyed that experience, so when it came time for our next purchase we choose to see her first. We had also met D More

by scouture
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Maretti and Dave Hiltner, Anna Moretti, Dave Hilner
August 11, 2011

Salesgirl was very nice . Used care manager was a total prick ! Told me a vehicle I drove and was interested in was sold when I made a second visit on the same day . The vehicle was not sold , in fact , $2 More

by timherring
Friendliness
Recommend Dealer
No
Employees Worked With
Andrea
Aug 12, 2011 -

Cortese Ford Lincoln responded

Tim, I apologize for any inconvenience that we may have caused you and I would like to dicuss this matter with you personally. Please call me on my direct line at 277-3221. Thanks, John C

August 09, 2011

I purchased 2011 Jeep Liberty Jet. From the owner at the top to the mechanical techician, everyone is really friendly and respectful. They believe that you are important and priceless. I have purchased from More

by donald7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Cortese, Tony Spinella, Dan O'Brien, Pat Visconte, Tizo Mauro,and Rusty Piriano
August 08, 2011

My sales man was Tom fogg. He was great. Most of all he didn't try to put me in something I didn't want. Also I got a nice interest rate. AWESOME PLACE TO BUY A VEHICLE :) More

by melissue82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Foggiest
August 07, 2011

Joshua O'Campo is a straight shooter who listened to what I wanted & helped me to get it. I have purchased many new cars & I can honestly say this was the best experience I have ever had.I would buy another More

by billfull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua O'Campo
August 05, 2011

I have exclusively owned and driven Hondas/Acuras for 20+ years. I was persuaded to try the Ford Fusion because of the good write-ups given by the rating companies. I test drove it at Cortese and worked wi More

by brucen1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ciavarri, Tommy Ciavarri
August 05, 2011

After I drove off the lot at Cortese Dodge in Rochester, NY the Sales department refused to communicate with me. The salesman promised to fix all of the minor issues, most of them under warranty, before I More

by CorteseSucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Hilner, Steve (mgr)
Aug 10, 2011 -

Cortese Ford Lincoln responded

The management staff at Cortese take all customer concerns very seriuously. Please contact me personally so that we may resolve this issue. John Cortese 277-3221

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