
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Bob Harmor was my sales person for my Ford F 150. He is family although he works at the Dodge store he was able make the sale he is the reason we came to Cortese. When the truck came in he made sure it got family although he works at the Dodge store he was able make the sale he is the reason we came to Cortese. When the truck came in he made sure it got to Ziebart and ready for delivery.Great to work with, thanks Bob More
I got my car in earlier the day before my appointment. This let them start the job earlier. Even snuck an inspection so that saved me another trip in This let them start the job earlier. Even snuck an inspection so that saved me another trip in More

Very relaxed clientele. Makayla was amazing. They don’t seem to pressure you into a sale. Everyone appears to follow COVID-19 guidelines for the State/County. Overall a great experience. seem to pressure you into a sale. Everyone appears to follow COVID-19 guidelines for the State/County. Overall a great experience. More
Makayla was a pleasure to deal with. She was very knowledgeable about the vehicle, helpful, courteous, and willing to answer questions and do what needed to be done to help us wind up with our vehic knowledgeable about the vehicle, helpful, courteous, and willing to answer questions and do what needed to be done to help us wind up with our vehicle. She was also helpful teaching us about how the car’s tech worked More
Dsrren is an excellent service rep. He should be promoted . He is always friendly, flexible , courteous and cordial. . He would make an exvellent service msnager.. This opinion is based upon 10 years of obs . He is always friendly, flexible , courteous and cordial. . He would make an exvellent service msnager.. This opinion is based upon 10 years of observation. More
Responded to all questions & concerns timely! Followed up when I had an issue and had to take the car into the service department. Great customer service! when I had an issue and had to take the car into the service department. Great customer service! More
She was very pleasant to work with and did a great job explaining all the bells and whistle’s in the car. She was also very accommodating to our schedule and it was most appreciated. We would work with explaining all the bells and whistle’s in the car. She was also very accommodating to our schedule and it was most appreciated. We would work with her again in the future. More
Makayla is always very nice and friendly. She checks in to make sure everything is going okay and to be sure I’m not having any issues with my car. I love my car and am so happy with my decision to go to f to make sure everything is going okay and to be sure I’m not having any issues with my car. I love my car and am so happy with my decision to go to ford and I’m grateful I was able meet Makayla! More
Love going there and love working with Makayla! The dealership is very accepting and far from pushy. They have always been there to help when I needed it wether purchasing a vehicle ( I’ve bought 4 fro dealership is very accepting and far from pushy. They have always been there to help when I needed it wether purchasing a vehicle ( I’ve bought 4 from them ) or service. I’ve purchased 3 of the 4 vehicles from Makayla. She’s very knowledgeable about the vehicles I’ve been interested in, not pushy to sell, and went out of her way to make sure I was put in exactly what I needed. She even offered to come in on her day off to help me out. I will continue to use Cortese Ford and will continue to go to Makayla as my sales person! More