
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Buying made easy Tommy made our first buy for our daughter's vehicle hassle-free!! We were able to make one of the fastest deals for buying a car at a reasonable price Tommy made our first buy for our daughter's vehicle hassle-free!! We were able to make one of the fastest deals for buying a car at a reasonable price without the hassle. Thank You!! More
Service and work, and professionalism by Darren and the service technician, was as always.....outstanding. I will continue to have my vehicle serviced at Cortese, and will recommend them to others. service technician, was as always.....outstanding. I will continue to have my vehicle serviced at Cortese, and will recommend them to others. More
Had first appointment for renewal of NYS Inspection on my Ranger. Went great, & inquired about roof rack options/costs. Looked up numbers, but receipt copy I received didn't have the info. Ranger. Went great, & inquired about roof rack options/costs. Looked up numbers, but receipt copy I received didn't have the info. More
Phones down and was not advised of this...therefore was not sure if any issues were found or that car was ready to be picked up. not sure if any issues were found or that car was ready to be picked up. More
Friendly, helpful. From the time I walked into dealership, everyone that I came in contact with has been friendly, courteous and willing to help in any way. Once the ve From the time I walked into dealership, everyone that I came in contact with has been friendly, courteous and willing to help in any way. Once the vehicle was ordered, call backs with my inquiries on the status were promptly returned. When closing on the deal, I experienced the same friendly, courteous and helpful staff. More
Had several fellow veterans tell me to stay away. Bought vehicle outright and being jerked around on when to pick up. Worst place ever! Nothing but lame excuses on why and when called out on it Chris become vehicle outright and being jerked around on when to pick up. Worst place ever! Nothing but lame excuses on why and when called out on it Chris becomes aggressive and tries to verbally fight and try and get the last word. They will take your money but delivery is on their time and not yours. Go to Henderson in town or such. This place judges a book by its cover. Pure classism. If you look rich they will suck up to you. If your working class they treat you less than. More
Didn’t do all I needed- didn’t have it done on time - didn’t answer text - didn’t communicate after it was done Etc didn’t answer text - didn’t communicate after it was done Etc More
I am always pleased with Cortese. I explained that I had a dash alert that a brake light was out- bulb fault. Had an immediate appointment a dash alert that a brake light was out- bulb fault. Had an immediate appointment More
Checked in with Keith Osier, for my oil/filter changed. Having a problem with door opening, and he said he would have them look at it. Took care of problem. Very courteous and understanding. Oil change I Having a problem with door opening, and he said he would have them look at it. Took care of problem. Very courteous and understanding. Oil change I thought was a little high, coupons would be nice. More
Great dealer. Always courteous and helpful.Always Great dealer. Always courteous and helpful. Always there to help with anything. Answers to any questions I have. Give an accurate possible Great dealer. Always courteous and helpful. Always there to help with anything. Answers to any questions I have. Give an accurate possible wait time. Explain if there is a problem to be fixed. More