Cortese Ford Lincoln - Service Center

Job well done Al always keeps me informed of how the work on my car is progressing. I am very satisfied with the service I receive and have brought both my daughte Al always keeps me informed of how the work on my car is progressing. I am very satisfied with the service I receive and have brought both my daughters to the dealership to buy cars base on the service. al is one of the best service advisors I have ever worked with and very professional. More

service They greet you with good morning and the paper work is done they also check to see if you need a shuttle Darren is great They greet you with good morning and the paper work is done they also check to see if you need a shuttle Darren is great More

Great service Quick service times. I received a number of appointment reminders, possibly a few too many but thourough overall. I quite pleased with the service wri Quick service times. I received a number of appointment reminders, possibly a few too many but thourough overall. I quite pleased with the service writer and work completed on my vehicle. More

Works oil change Easy drop off and check in. Received an e-mail when car was ready. Thought I got a couple too many e-mail reminders, but didn't bother me. Easy drop off and check in. Received an e-mail when car was ready. Thought I got a couple too many e-mail reminders, but didn't bother me. More

Ford F150 They got me in on short notice and took care of all the issues. The guys do great work and always keep me in the loop on progress. They got me in on short notice and took care of all the issues. The guys do great work and always keep me in the loop on progress. More

Routine oil change I came in for a routine oil change and was greeted by Al who normally takes care of me. He remembered me and was glad he hadn't seen me in a while (me I came in for a routine oil change and was greeted by Al who normally takes care of me. He remembered me and was glad he hadn't seen me in a while (meaning my car was good!). He asked about my problem speakers as well. I mentioned I had a free oil change from my rewards program and he said he'd take care of it. When I came back to pick up my vehicle and hour and a half later, I didn't have to do anything but sign. Great in and out, love the customer service I get when I come there. I even bring my bfs car in now (even though it's not a ford-shhh)! More

Great service again I have brought my dad's Ford Focus in for service and was taken care of wonderfully. This time I had to bring my new used Sorento in for brake pulsat I have brought my dad's Ford Focus in for service and was taken care of wonderfully. This time I had to bring my new used Sorento in for brake pulsation and a rear wiper blade that flew off on the way home form the car's delivery. Al took care of me quickly and I was very pleased with the work done. Al kept me in the loop at all times. Dick the shuttle driver dropped me off and picked me up which was a god send because my other car was being repaired from someone hitting it when it was parked. Thank for the great service! More

Rattle in the Sun Roof or Roof RAck I experienced a rattle in my roof rack or Sun Room. I made an appointment at 9AM and my vehicle was ready in 1 hour. I experienced a rattle in my roof rack or Sun Room. I made an appointment at 9AM and my vehicle was ready in 1 hour. More

Low tire pressure I had low tire pressure that kept coming on, on my new F-150 they fit me right in and fixed it free of charge within 30 minutes. Very personable peopl I had low tire pressure that kept coming on, on my new F-150 they fit me right in and fixed it free of charge within 30 minutes. Very personable people in the service center. More

Replacement Battery They replaced my battery very promptly. The waiting area for using my laptop was very clean and the coffee was already made when i arrived.. They replaced my battery very promptly. The waiting area for using my laptop was very clean and the coffee was already made when i arrived.. More