Cortese Ford Lincoln - Service Center

Quick and easy! They didn't charge diagnostics for a/c when I thought it wasn't working but it was working fine. Patrick was quick to fix my o2 sensor and has always They didn't charge diagnostics for a/c when I thought it wasn't working but it was working fine. Patrick was quick to fix my o2 sensor and has always done a fine job on my car. More

FANTASTIC SERVICE!! We brought our Ford Fusion in for a Mini Doll Up which I had a coupon for. When we picked it up, we were amazed!!!! The inside and outside of the car We brought our Ford Fusion in for a Mini Doll Up which I had a coupon for. When we picked it up, we were amazed!!!! The inside and outside of the car looked brand new!!! Everything shines!!! Not only did they do a terrific job cleaning, polishing and waxing the vehicle but after I made the appointment I received (2) confirmations of the time and date; after dropping off the vehicle, I received a text asking if while we were waiting was there anything else they could do to make the wait more pleasant then, the shuttle brought my husband to work. EVERYTIME we have any dealings with Cortese, it just reaffirms that we chose the BEST dealership in the area to purchase and service our vehicles. Everyone that we have dealt with both this time and in the past go above and beyond to provide fantastic customer service!!! THANK YOU CORTESE FORD!! More

Darren in service is the best I get all my service done for my 2013 Ford F-150 at Cortese Ford. Darren in service has exceeded All my expectations even when I've had problems with I get all my service done for my 2013 Ford F-150 at Cortese Ford. Darren in service has exceeded All my expectations even when I've had problems with my four wheel drive that seem impossible to remedy. I can't recommend Cortese Ford more highly. More

Saturday with no appointment Pat installed my window deflectors that I was unsuccessful at and didn’t charge me, I was willing and expected a fee Tommy takes care of me remindi Pat installed my window deflectors that I was unsuccessful at and didn’t charge me, I was willing and expected a fee Tommy takes care of me reminding to get service, etc. people smile. great crew at Cortese More

Excellent Scheduling & Prompt Service I as on an extended journey and required a 75,000 mile service on my 2013 Ford 150. I found the scheduling site very easily and entered the required i I as on an extended journey and required a 75,000 mile service on my 2013 Ford 150. I found the scheduling site very easily and entered the required information, the service administration department followed up to confirm the scheduled event and requested needs and services. I arrived on time, and the service to change the oil, oil filter, rotate tires and replace wiper blades was completed in less than an hour - very satisfactory in my opinion. After leaving the shop (approximately 1 day and 400 miles later) I checked the truck information system and found that the technician, did not reset the lubricant use percentage indicator. That's the only problem I had with this visit; otherwise, the service administration and shop scheduler were top notch, attentive and helpful. I'm certain if I had checked the truck information while I was there, the problem would have been immediately corrected. More

Very good service! It was easy to schedule my apt on-line, and I got my car in right away, was on my way home within 1.5 hours! It was easy to schedule my apt on-line, and I got my car in right away, was on my way home within 1.5 hours! More

Cortese Ford Is The Best I have had all 13 of my Ford Mustangs serviced by Cortese Ford since 1988. Their service department is friendly, fast, and reliable. Highly recommende I have had all 13 of my Ford Mustangs serviced by Cortese Ford since 1988. Their service department is friendly, fast, and reliable. Highly recommended. More

No problems. Did oil change & tire rotation .check other things not on the list. Wipers install.Truck was still clean after work was done, Took me in before my Did oil change & tire rotation .check other things not on the list. Wipers install.Truck was still clean after work was done, Took me in before my appointment time. More

AMAZING CUSTOMER SERVICE!!! For the past 10 years we have purchased our vehicles from Cortese Ford and always have them serviced there! From Sales to Service, we are constantly t For the past 10 years we have purchased our vehicles from Cortese Ford and always have them serviced there! From Sales to Service, we are constantly treated with honest & terrific customer service! Starting with Shane Chapin (Sales Manager); Keith & Darren in the Service Department; Laura King in Sales, they never hesitate to go above and beyond helping us with our vehicle needs!! We will always recommend Cortese to our friends, family and co-workers!! More

Great job! Excellent job repairing my car, however communication could certainly be improved. Dropped my vehicle on a Sunday evening and called afternoon the fol Excellent job repairing my car, however communication could certainly be improved. Dropped my vehicle on a Sunday evening and called afternoon the following day to see if they had any word for me. Woman answering me call said she couldn’t find me in the system. I spelled my name three times and she finally transferred me to the service department. I left a message requesting a callback. The exact same thing happened two days in a row. I was relieved to finally speak to Darren who explained the problem with my car and had it ready for me within a few hours. More