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Cortese Ford Lincoln - Service Center

Rochester, NY

4.6
1,255 Reviews

1,255 Reviews of Cortese Ford Lincoln - Service Center

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June 18, 2020

Faster I was in and out in record time. Inspection, oil change and tire rotation went off without a hitch. Don't like waiting with mask on. More

by pellen29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden
June 17, 2020

Yearly inspection and 40k mile maintenance. Paid for by points accrued with Ford Pass. Easy dropoff and pickup. I do miss the shuttle service to my nearby work. I hope it resumes before my next visit. More

by dvhonline
Recommend Dealer
Yes
Employees Worked With
Darren, Service Advisor
June 16, 2020

I would receive Cortese to anyone. They did an excellent job!! I was in by eight am and out by 9 am. The waiting area was very clean! More

by zeinerr
Recommend Dealer
Yes
Employees Worked With
Darren
June 15, 2020

I had a routine oil change and New York State inspection done on my Mother in-laws car. Everything went well, no complaints. Thx for great service. More

by allyc111
Recommend Dealer
Yes
Employees Worked With
Darren
June 14, 2020

It's the first time I came here. I got oil change and inspection of rear window washer. It only took about one hour to get the problem fixed. The service advisor is very helpful and professional. More

by yuchen2218
Recommend Dealer
Yes
Employees Worked With
Al Rosetter
June 13, 2020

Flat tire I got a flat tire and had to have it towed to Cortese. I used Ford Roadside Assistance for the tow and Cortese was late in the afternoon. Without an a More

by evancar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
June 12, 2020

Brought my MKX in for a recall for a battery cable issue. Service staff was awesome. Was in and out quickly. Great job by everyone. More

by Kendell
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2020

Honest I can always count on an honest assessment of a car problem and feel confident that I will get good service and encounter polite and professional empl More

by KATE_THE_PETAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2020

Worked out well Work done on time. I felt comfortable through the process. Proper sanitation process was followed. Work was finished within the time.schedule. I would More

by wasmoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

They’re polite and work fast and efficiently. They make sure to get the job done in a timely manner and make sure it’s correct. More

by Diamond
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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