Cortese Ford Lincoln - Service Center

Work was thorough I made the appointment online, showed up before I was scheduled(7:30am). My appointment took longer than expected. I was checked on regularly which w I made the appointment online, showed up before I was scheduled(7:30am). My appointment took longer than expected. I was checked on regularly which was nice. Darren is a good person. More

Patrick Zimmerman always provides excellent service. Patrick has excellent customer service skills, he is professional, yet friendly and easy to work with. He explains the issue clearly and takes the ti Patrick has excellent customer service skills, he is professional, yet friendly and easy to work with. He explains the issue clearly and takes the time to answer any questions and concerns I may have. Patrick and the service technicians went out of their way to squeeze me in on a busy day to determine what the issue was and the resolution needed. Thanks More

Patrick was excellent. Like always your service department was very friendly and professional. Thanks again. Your call center stinks. It’s easy for me to stop in to make an appointment then call. D department was very friendly and professional. Thanks again. Your call center stinks. It’s easy for me to stop in to make an appointment then call. Disconnect More

Always a great experience at Cortese Excellent service, car ready in a timely manner and the best customer service around! Thanks Cortese for always taking care of business- first time ri Excellent service, car ready in a timely manner and the best customer service around! Thanks Cortese for always taking care of business- first time right! More

Excellent service, timely with appointment, in and out!! Patrick and Keith met all of my expectations! I had an appointment and the service on my truck was done in a timely manner with no followup issues. Wa Patrick and Keith met all of my expectations! I had an appointment and the service on my truck was done in a timely manner with no followup issues. Waiting area was clean, comfortable and relaxing. I can even say the restroom met my expectations. Thanks and keep up the good work!! More

Cortese service employees are first rate! The staff at Cortese are very helpful and professional. Since it was a Friday when I called about the transmission problem, I had to have the vehicle The staff at Cortese are very helpful and professional. Since it was a Friday when I called about the transmission problem, I had to have the vehicle towed to Cortese and leave it lver the weekend. When I checked with Patrivk on Monday morning he assured me that it would be taken care of by the end of the day. It was only a few hours until I received a call that the work was done and I could come to get my Ford. All the staff were vety courteous and knowledgeable. Thank you for a great experience. More

Very good I was happy The service was very good the people handleing were very polite and understanding Explain what he did to my truck They are very common give me a ride The service was very good the people handleing were very polite and understanding Explain what he did to my truck They are very common give me a ride back to my house More

Tire check and Powertrain Reprogramming Very clean with pleasant employees. My visit was a quick 1/2 hour. I was very comfortable in the waiting room. I appreciate the quickness of this appo Very clean with pleasant employees. My visit was a quick 1/2 hour. I was very comfortable in the waiting room. I appreciate the quickness of this appointment. More

A big thank you to Darren and his team! Darren of Cortese Ford Service and his team (the entire Service Department) are the reasons why we have been with Cortese Ford for so long. Darren of Cortese Ford Service and his team (the entire Service Department) are the reasons why we have been with Cortese Ford for so long. More

It took a while but they got it! I had a really obscure problem with a door handle "auto one-touch unlock". Bottom line was that it had nothing to do with the handle, or the door... i I had a really obscure problem with a door handle "auto one-touch unlock". Bottom line was that it had nothing to do with the handle, or the door... it was a corroded part in the dash that had gone bad... on a 2018/fairly new vehicle. It took a number of times dropping the car off - and ultimately gave me a loaner vehicle to drive while they worked on it "again". Al Rossiter and everyone in the service dept. were helpful and made what could have been a tough situation very positive. More