Cortese Ford Lincoln - Service Center

Great job! Worked with Darren when I arrived. Darren has always been outstanding since we purchased our first Ford Edge in 2012. Have been getting a new Edge eve Worked with Darren when I arrived. Darren has always been outstanding since we purchased our first Ford Edge in 2012. Have been getting a new Edge every three year since then. Darren, and staff have been outstanding bring us back to Cortese! If service was not good we would move on! They are the back bone to Cortese Ford!!! More

Extremely pleased Darren did an excellent job, addressing my problems. Went out of his way to call and keep me posted and discovered and had fixed a problem that poten Darren did an excellent job, addressing my problems. Went out of his way to call and keep me posted and discovered and had fixed a problem that potentially could have been dangerous. I'm very pleased. More

Efficient and professional I recently took my ford Ecosport in for service and was very happy with the experience. Darren and his team were knowledgeable, efficient and professi I recently took my ford Ecosport in for service and was very happy with the experience. Darren and his team were knowledgeable, efficient and professional. More

Maintenance/oil change All was just fine with initial maintenance on vehicle. However your Ford app for making my service appointment is not! Initially my appointment was All was just fine with initial maintenance on vehicle. However your Ford app for making my service appointment is not! Initially my appointment was set through app for a Tuesday at 12:15. Appointment was confirmed by service dept 5 times telling me not to forget my appointment. When I arrived the Service Rep says no appointment showing and no service available due to everyone at lunch. So I had to come back a 2nd time which was quite inconvenient. So my problem is with your online Ford app not talking with Service Dept. More

Amazing service!!!! Very good service, everything is always done quickly and efficiently. Everyone is very friendly and willing to help you with questions and concerns! G Very good service, everything is always done quickly and efficiently. Everyone is very friendly and willing to help you with questions and concerns! Great place More

Good attention to detail Al is my Service Adviser, and always does a good job for me. This was a normal maintenance appointment in addition to being the 125,000 mile checkup. Al is my Service Adviser, and always does a good job for me. This was a normal maintenance appointment in addition to being the 125,000 mile checkup. More

Darren/Team Service Darren was extremely helpful, explained everything very thoroughly yet easy to understand and was very friendly and happy. We had a great experience Darren was extremely helpful, explained everything very thoroughly yet easy to understand and was very friendly and happy. We had a great experience with him and the team. Thank you! More

Superior service department Al Rosseter, my service department adviser, went out of his way to ensure I had my truck back as soon as possible. He seemed to move stuff on the sche Al Rosseter, my service department adviser, went out of his way to ensure I had my truck back as soon as possible. He seemed to move stuff on the schedule around to squeeze me in as I was in a pinch for needing my vehicle. All while maintaining great communication. As long as I own a Ford, Cortese will always be my dealer of choice thanks to the wonderful people like Al. Ashout out to the automotive technician, name unknown, for great work as well. Michael Lamphron More

Awesome Darren informed me about things that was wrong with my car, but most importantly, he listen to me as I explained all my concerns that I had about my c Darren informed me about things that was wrong with my car, but most importantly, he listen to me as I explained all my concerns that I had about my car. Darren is professional and nice. More

the service advisor team, Gary and Ed, took my case with Ford Motor Company and worked with Ford and Michelin to satisfactorily resolve my tire wear problem. Gary did not accept what Michelin offered. Ultim Ford Motor Company and worked with Ford and Michelin to satisfactorily resolve my tire wear problem. Gary did not accept what Michelin offered. Ultimately Michelin agreed to an acceptable solution. in addition Gary worked with the Ford Motor company representative to make additional contributions to share the burden and place customer loyalty first More