Back

Corwin Ford of Tri-Cities

Pasco, WA

4.5
3,333 Reviews
Welcome to Corwin Ford Tri Cities! Corwin Ford Tri Cities is part of the Corwin Auto group which has been Family Owned and operated for over 100 Years. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. With a Huge Selection of New and Pre-Owned vehicles. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

1225 Autoplex Way

Pasco, WA

99301

Directions

By Type

Showing 3,333 reviews

June 12, 2019

Very organized I was apprehensive about this dealership since I had a horrible time trying to get someone to return my call. I actually drove 45 miles to set the app More

by SONYA.FOWLER65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if his name
June 12, 2019

Lies and no communication Lied about warranty, then didn’t know warranty. Said nothing was covered then admitted it was. It was a mess and everyone should question it. First ti More

by LADAWNHIGHLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Don’t remember , Cody Boschert, Freddy Rodriguez
Jun 13, 2019 -

Corwin Ford of Tri-Cities responded

We value you as a customer and would like to extend our apologies. It seems there is some miscommunication on which components are covered with a mechanical protection policy and the maintenance plan that covers your routine Lube Oil and Filter services. Most plans do not cover wear items such as brake pads, belts, hoses, tires, glass etc. To help rectify the situation we did provide a vehicle for you to drive while we performed the brake service since the pads were worn down to a minimum which we felt was unsafe. In addition we gave a fifty percent discount on the brake service to compensate for the misunderstanding. I am more than happy to reach out and discuss any additional concerns you may have. Respectfully, Angela Hancock Quick Lane Manager.

June 12, 2019

Very good service after long delay Excellent service in all respects, except very long delay in scheduling, between day of my request and actual work day. No explanation offered to me. More

by LEELOUDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Boschert
June 11, 2019

Great service I dealt with Alan Denhoed. He was absolutely amazing!! He was patient and walk us through each part of the car buying process. We will never buy a ca More

by Dwitwer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Denhoed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Armijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2019

Bad. Just not much more to say. Will it use or recommend this service center. Made complaints the service manager and was ignored. Tried to schedule a service appointment to fix is More

by ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know, never spoke to anyone
June 09, 2019

The Experience was great Our experience at Corwin was great. Our salesman Cameron Firth was excellent. Very knowledgeable and helpful. Janelle the person who helped us with More

by JHCURTIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Idrovo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Wierzchowski, Cameron Firth
June 09, 2019

Kayla is the best service rep at Corwin Eye contact, genuine greeting, easy to understand and enunciates clearly. I requested to take the old oil filter for metal inspection and it was no p More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
From the paperwork given service advisor was kayla woytenko
June 09, 2019

Service, problems with air bags, were fixed Serviced vehicle as requested and through trouble shooting determined what the problem was with the air bag compressor and repaired it. The remote for More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Z and Chandler, Cody Boschert
June 09, 2019

Andrew springer great sales rep When to 3 other dealership to check cars out but Corwin ford was the only dealership that taken the time to see if they can help me out they didn’t j More

by 1HUSTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Armijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Springer
June 08, 2019

Buying a new car from Corwin was a great experience The sales staff was professional, knowledgeable, courteous and took great care of us during the process. I’ve been back twice since the purchase and More

by VOLAREROB76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Wierzchowski, Brandon Steinke, Matt Frankenifield
...
159
...