Corwin Ford of Tri-Cities

Thanks Corwin Corwin Ford the best truck buying experience I have ever had.! There is a reason you see so many Corwin purchased vehicles on the road. Corwin Ford the best truck buying experience I have ever had.! There is a reason you see so many Corwin purchased vehicles on the road. More

Very nice, got to see vehicles we looking for. All the emplo The corn Ford employees were very good and our salesman Matt friending field was our associate dealer. Matt did very well on finding the right car w The corn Ford employees were very good and our salesman Matt friending field was our associate dealer. Matt did very well on finding the right car we wanted.. More

The salesman who helped Austin harvey TThe salesman was very knowledgeable very respectful and a pleasure to buy from he helped Austin Harvey who was busy cannot think of his name. Showed TThe salesman was very knowledgeable very respectful and a pleasure to buy from he helped Austin Harvey who was busy cannot think of his name. Showed vehicles interest in More

Best buying experience ever We recently purchased our second vehicle from Corwin. Our sales associate Skyler made the experience easy, relaxed and fun. I was impressed by the fol We recently purchased our second vehicle from Corwin. Our sales associate Skyler made the experience easy, relaxed and fun. I was impressed by the follow up customer care Skyler is still providing. Best car buying experience ever. More

No problems, respectful, great people Purchased truck and the after market items were put on in a timely fashion. Strong customer service oriented employees, from start to finish. Good job Purchased truck and the after market items were put on in a timely fashion. Strong customer service oriented employees, from start to finish. Good job. More

Recall Took my car in for a recall and when I got it back the clock was stuck and wouldn't change. Had to fix it myself :( Took my car in for a recall and when I got it back the clock was stuck and wouldn't change. Had to fix it myself :( More

Got me in sooner than expected I brought my company rig in. It’s really hard for me to get in or make an appointment due to my work schedule. You guys got me in told me it could be I brought my company rig in. It’s really hard for me to get in or make an appointment due to my work schedule. You guys got me in told me it could be an hour or so, as I waited you guys had me back on the road in less than an hour. I worked in the automotive service industry for over 7 years, and was really impressed, you guys have it dialed in. Thanks More

Awesome Geart people to work with, price of vehicle was awesome, would recommend anyone to buy a vehicle from this dealership. Keep up the good work. Geart people to work with, price of vehicle was awesome, would recommend anyone to buy a vehicle from this dealership. Keep up the good work. More

Getting a new tire Needed a new tire, Corwin ordered one for me. Put the new tire on but I believe they used an air wrench not a torque wrench. I was in a hurry so didn Needed a new tire, Corwin ordered one for me. Put the new tire on but I believe they used an air wrench not a torque wrench. I was in a hurry so didn't question their procedure More

terrible So I went there over a year ago for "recalls" on my '12 ford fusion, mind you I had the car over well over a year at this point and NEVER had any issu So I went there over a year ago for "recalls" on my '12 ford fusion, mind you I had the car over well over a year at this point and NEVER had any issues with it! the "recall" was for something with the air bags, ok? and I made the appointment and everything seemed fine and professional... the appointment date came, took my car and he gave me a time on when it'd be ready, so I left and came back when they called to let me know it was ready for me to come pick up, great! I drove it home and did not drive it for the rest of the day, the next morning I was going to go to work and got in and stated the car, half way there the check engine light comes on????? hmm weird never has happened before, I just had this car at Corwin ford yesterday morning??? if something was wrong wouldn't they catch it???? apparently not... because it was their fault why it was on in the first place!!! so I called and talked to Mr.Michael Cunningham, and he told me it was going to be over a month for a "open" appointment spot, even tho I told him I took the car in yesterday for my original appointment, oh and he said that they charge over $116 for a diagnosis.... are you kidding me.. so I said um no I will not pay you for your company's mistake. so I drove my car down to a local perfection tire and they looked at it for free!!!! and the men/woman at corwin ford left a valve from my engine popped off and it was causing a fume leak that set off the engine light, so it was their mistake and they were going to try and get me to pay. eventually I wanted a new car about 6+ months later, I bought myself a "18 ford focus a car I really wanted (did not buy from corwin) I had some air fresheners in this new car of mine that popped and leaked on my dash... it took the paint off.... so I made another appointment with CORWIN FORD and it was 3+ weeks out until I could get in for this new dash... ok not to bad fine whatever (did not go to dealership I got car from because of distance and my work schedule is not allowing me to take it there and wait and so forth) so I suck it up and go to corwin, everything seems fine when the appointment day comes.. take my car in at 8am, pick it up that afternoon... go home and find out they took the plastic off around my E-break and didn't even bother to put it back on....? I called and left a message to Mr.Cunningham and I got no call back emailed him no response... also mind you when I picked my car up I saw a nice new 2019 f250 truck getting worked on in the same area my car was and when the mechanic finished I saw him shut the hood to this truck and leave his little nasty oil filled wash rag under the hood!!! this is so unprofessional and I will never be returning to this dealership!!! More