Corwin Ford of Tri-Cities

Great car buying experience! I went in wanting a Raptor and they didn't have one. But as soon as one came in they called. I was able to get my dream truck that same week. Stephe I went in wanting a Raptor and they didn't have one. But as soon as one came in they called. I was able to get my dream truck that same week. Stephen started the process, Matt worked with me in his absence and then Stephen finished the deal. Mario was exceptional. I want to thank all of them for making this happen. I love my truck! They all worked very hard to get me what I wanted and to make sure everything went smooth with the deal. I'd also like to give xxxxxxto Oscar in service for making sure my truck was safe and in great working condition. He's the best mechanic there. Thank you again to Stephen, Matt and Mario. I'm a very happy customer!! More

Best sales people ever! I was so excited to purchase my first new car. The sales reps, and staff helped make a dream come true! In and out in under an hour, my sales guy had I was so excited to purchase my first new car. The sales reps, and staff helped make a dream come true! In and out in under an hour, my sales guy had everything dialed in and goin smooth! More

Best dealership in Tri Cities! As far as I am concerned Corwin Ford is the only place to buy a vehicle. Exceptional salespeople, great service dept, and everyone in that place is w As far as I am concerned Corwin Ford is the only place to buy a vehicle. Exceptional salespeople, great service dept, and everyone in that place is wonderful and friendly! Jose Larios was the salesman who helped me find a new SUV. He listened so carefully to what I wanted, found several vehicles for me to drive and helped me narrow it down to the one I loved! And it doesn’t stop there, they make the actual buying and selling part easy and painless as well. This is the 2nd Ford my husband & I bought from Corwin and I cannot see why anyone would buy a vehicle anywhere else! More

Explorer Could not come to a fair trade in value, still purchased new Explorer.I think that the price we paid for Explorer was a good deal and that is why they Could not come to a fair trade in value, still purchased new Explorer.I think that the price we paid for Explorer was a good deal and that is why they wouldn’t move on the trade in value. Anyway that is what they told me. More

Customer service Stephen act very professional and friendly he gave me his card and told me to call him if I need anything he’s already called me and asked me how I li Stephen act very professional and friendly he gave me his card and told me to call him if I need anything he’s already called me and asked me how I like my car it was a good experience I have some questions but I need to call him and get a Answer More

Great Service Cody was wonderful and explained everything in detail to me. Car was delayed by one day but that was ok but he did keep me informed of the delay. Cody was wonderful and explained everything in detail to me. Car was delayed by one day but that was ok but he did keep me informed of the delay. More

New Vehicle Purchase I worked with Ian and Keith. They were very knowledgeable, patient, and explained things thoroughly. I purchased the vehicle I wanted for a fair pri I worked with Ian and Keith. They were very knowledgeable, patient, and explained things thoroughly. I purchased the vehicle I wanted for a fair prince. More

Easy to work with and exceptional service. We have purchased several vehicles from Corwin Ford and have always been impressed when dealing with the purchase of a vehicle and service center for We have purchased several vehicles from Corwin Ford and have always been impressed when dealing with the purchase of a vehicle and service center for on going maintenence. Most recently I worked with Ian Bergevin who was able to answer all the questions I had about the F150 I was looking at. His knowledge of the truck was impressive. I came into Corwin late in the day and Ian was more then willing to stay late along with other staff to make sure I was taken care of. I left that night with a new truck and was happy with the service I received. More

Oil change and tire rotation From the second I walked in I was greeted promptly and politely. I was told it would take under and hour and they made it happen in that timeframe. It From the second I walked in I was greeted promptly and politely. I was told it would take under and hour and they made it happen in that timeframe. It had been snowing when I came back to get my car a few hours later and someone went and got my car from the lot and started the defrost for me while I waited inside. Everyone was very nice and professional. More

Communication skills Communication at the dealership was very poor. employees gave the run around and passed a question or a problem to another department ... you would th Communication at the dealership was very poor. employees gave the run around and passed a question or a problem to another department ... you would think getting a 50,000 vehicle they would want to compete a sale professionally. More