Corwin Ford of Tri-Cities

Service Great experience. In and out in a matter of minutes not hours. Would highly recommend. Friendly atmosphere. Technicians didnt nickel and dime me. Over Great experience. In and out in a matter of minutes not hours. Would highly recommend. Friendly atmosphere. Technicians didnt nickel and dime me. Overall great experience More

Stress free Friendly and courteous staff with little pressure on us as buyers. Allowed us to compare other options and answered all our questions. We were fairly Friendly and courteous staff with little pressure on us as buyers. Allowed us to compare other options and answered all our questions. We were fairly treated. More

Good Guy to Deal With Was in the market for an older low mileage truck & had stopped in earlier to have a look at one that I didn't buy. Nelly kept his eye open for one & Was in the market for an older low mileage truck & had stopped in earlier to have a look at one that I didn't buy. Nelly kept his eye open for one & let me know when a suitable truck came in. Got the truck home & fuel pump tanked immediately - after a bit of confusion going back and forth Nelly made sure things were made right and Corwin towed the truck in and replaced the fuel pump at no charge to me - so I'm very pleased with the outcome. I'd like to recommend Freddy Rodriguez also - as he was very helpful once Nelly put me on to him. More

Stranded on thanksgiving Visiting in-laws 3 hours way and my truck decide to break down Wednesday the day before thanksgiving. 3 kids and a wife stranded until corwin Ford cou Visiting in-laws 3 hours way and my truck decide to break down Wednesday the day before thanksgiving. 3 kids and a wife stranded until corwin Ford could fix it. Happened we broke down next to ford. After initially saying they were 2 weeks out to getting someone to fix it. The day after thanksgiving I received a call saying truck was diagnosed and could be fixed that same day. Work was quality and was back on the road. Thanks again corwin Ford. Adam More

Recall work Cody was very helpful and explained everything about the process of getting our recall work completed. He also was very helpful with the process of ge Cody was very helpful and explained everything about the process of getting our recall work completed. He also was very helpful with the process of getting a rental car to use while we couldn't use our car. More

Outstanding I received top notch service from everyone I was involved with during my purchase. The total time spent was acceptable and the after purchase follow u I received top notch service from everyone I was involved with during my purchase. The total time spent was acceptable and the after purchase follow up was stellar. I will purchase from Corwin when I am ready to buy again. More

Recall service Friendly and very helpful. Easy to make the appointment and worked with us to get a date that would work for us. Performed both recalls at the same ti Friendly and very helpful. Easy to make the appointment and worked with us to get a date that would work for us. Performed both recalls at the same time saving us from an additional trip to get the second recall repaired. More

Informational We got what we wanted in 1 stop. We’re were not pressured into anything we didn’t want. Are trade was fair and all the values were explained to us We got what we wanted in 1 stop. We’re were not pressured into anything we didn’t want. Are trade was fair and all the values were explained to us More

It was an excellent experience!! My salesman, Keith, was awesome!! He represented the dealership in a very fair, honest and friendly way !! He listened to my needs and complied comp My salesman, Keith, was awesome!! He represented the dealership in a very fair, honest and friendly way !! He listened to my needs and complied completely !! I totally got the car that I was wanting at the price that fit my budget !! I will definitely return to this dealership for my future needs !! And I highly recommend asking for Keith to anyone that asks me !! I’m loving my new car !! More

Excellent Was very thorough, explained things well. No $ surprises or with the service part. Our warranty had expired and I wanted to check on getting an ex Was very thorough, explained things well. No $ surprises or with the service part. Our warranty had expired and I wanted to check on getting an extended warranty. When I called the main line I was transferred to finance got a voicemail and did not receive a reply back. More