Corwin Ford of Tri-Cities

It was okay Corwin Ford has always been good to me that's why I keep coming back to you guys. The service was a little disappointing this time tho. I left me truc Corwin Ford has always been good to me that's why I keep coming back to you guys. The service was a little disappointing this time tho. I left me truck in there for some recall work, when I got it back it wasn't all put back together right. But Cody took care of that very quickly. The only other complaint I have is that who ever was in my truck left a horrible cigarette smell in my truck and that made me very mad cause I'm allergic to it. More

Fast, easy and convenient Fast and courteous friendly staff good atmosphere and nice facilities all around I just didn’t know where to park when I got there a little confusing Fast and courteous friendly staff good atmosphere and nice facilities all around I just didn’t know where to park when I got there a little confusing is all. More

Poor Poor Poor Even though my appointed was scheduled 3 weeks in advance, they did not have the parts. A 2 hour appointment took 4 days. I was not given the option Even though my appointed was scheduled 3 weeks in advance, they did not have the parts. A 2 hour appointment took 4 days. I was not given the option of a loaner, nor was I given the option of getting my vehicle back, and rescheduling. They don't care about customers. More

Freddy was awesome!!! Wouldn’t change a thing about my experience with Corwin Ford and especially Freddy! I keep buying my vehicles from them and recommend everyone else to Wouldn’t change a thing about my experience with Corwin Ford and especially Freddy! I keep buying my vehicles from them and recommend everyone else to as well! More

Good and bad Great salesman in Stephan, very high pressure sales push for extra products and warranties for a second Warranty ( separate salesman) guy said he was Great salesman in Stephan, very high pressure sales push for extra products and warranties for a second Warranty ( separate salesman) guy said he was “required” to hear me say “no” 4 times before he could let it go that I didn’t want them. There was a drop off in the vehicle’s idle which I was told was just the automatic transmission. Turned out the car had two bad coils which was covered under warranty. The was not caught by this dealerships inspection. Right now I am not sure I would purchase another vehicle here because the maintenance shop does not have my confidence, and the push for additional products and warranty were in my opinion unprofessional and what I have seen in consumer reports as borderline predatory. Again, Stephan was extremely helpful and asked the right questions to find out our needs. He gets an A+ More

bought a new Ford F-150 I had a good experience but the truck I bought had some engine problem and the financing department told me I was approved on my loan and I wasn't so I had a good experience but the truck I bought had some engine problem and the financing department told me I was approved on my loan and I wasn't so I had to resign and get into another truck. It all worked out though and I am happy with my experience. More

Excellent technical expertise demonstrated and very polite. Junior Chevez, service advisor, did an outstanding job keeping me informed and taking care of my needs. He was an excellent interface between me and Junior Chevez, service advisor, did an outstanding job keeping me informed and taking care of my needs. He was an excellent interface between me and the technicians. The technicians did an excellent job of finding problems and correcting them. I have had all of my service performed by this service center for over 22 years, and will continue to do so, because I am confident in them. More

Great experience What a great experience we had purchasing our new Explorer. They are very friendly, knowlegable. and helpful. We recommend everyone to purchase from C What a great experience we had purchasing our new Explorer. They are very friendly, knowlegable. and helpful. We recommend everyone to purchase from Corwin Ford. More

Buying a car This experience has been one of the best car buying experiences I've ever haf. I was treated like a human being not just a number. They took into cons This experience has been one of the best car buying experiences I've ever haf. I was treated like a human being not just a number. They took into consideration my needs and not just their inventory. I would recommend Corwin Ford to anyone that is looking to buy a car new or used. More

They were very helpful They answer all my questions and work with the time line I needed. Price was right and all were very knowledgeable about the car. I would work with th They answer all my questions and work with the time line I needed. Price was right and all were very knowledgeable about the car. I would work with them again More