Corwin Ford of Tri-Cities

Would use different Finance person Andrew was honest and helpful. Bandon even came over to help find the vehicle I was looking for. It was late when the deal was done and a little after Andrew was honest and helpful. Bandon even came over to help find the vehicle I was looking for. It was late when the deal was done and a little after closing time. The Finance gentleman I dealt with was upset it was afterhours, best guess. No hand shake, ran through my paperwork as fast as he could talk, told me to start "filling out that check now", didn't like that I didn't want the "rip off" extended warranty, took my check, put my papers in an envelope and tossed them down in front of me as he paged Andrew to his office. When Andrew came over he just spouted grab your keys and stuff so we can lock up and go! No hand shake afterwards and as I got my wife from Andrews cubical and walked to the door, there he stood looking at us, as if to run to the door! Made a comment to Andrew that the Finance guy pissed me off and he almost lost the sale for the Dealership, that night! More

Oilchange Excellent service, no appointment necessary. I was in and out in no time at all. Very friendly staff. No complaints. Very clean establishment. Thank y Excellent service, no appointment necessary. I was in and out in no time at all. Very friendly staff. No complaints. Very clean establishment. Thank you very much. More

8 Hours for a 30 minute test drive, $75 charge for no servic Awful experience. Dropped off Ford Escape at 8 a.m. for just a check of what was vibrating underneath. Around 11 I tried to call in and check on statu Awful experience. Dropped off Ford Escape at 8 a.m. for just a check of what was vibrating underneath. Around 11 I tried to call in and check on status - but spent two hours on the phone just getting bounced around trying to find someone who knew anything. Around 3 they finally called me back asking me to come in - all they had done at that point was take it on a 15 minute test drive. We went again, I pointed it out, and they said they couldn't do anything about it. Finally got my car and a $75 bill (for the half hour, plus a 10% fee that they said they add to everyones bill to clean rags) around 4. Horrible efficiency and customer service. When I asked why it took 2 to 3 hours to get someone on the phone they told me that was just the way it is there. More

Professional Service Got in sooner than expected! The car was evaluated and the problem was fixed same day! Was very pleased! The only negative but it's not a big one Got in sooner than expected! The car was evaluated and the problem was fixed same day! Was very pleased! The only negative but it's not a big one is I didn't get a call call back when the. car was ready. I had to call. Car is running as it should and am very happy! More

We had a wonderful experience at Corwin Ford from start to f From the time we stepped onto the car lot we received great service. We were greeted by Tiffany Hawkins who was fabulous. She was very personable, k From the time we stepped onto the car lot we received great service. We were greeted by Tiffany Hawkins who was fabulous. She was very personable, knowledgeable about inventory, and patient with us as we made our decision. Tiffany was with us throughout the entire process. She even sat with me in my new car before we drove off the lot to explain all the technology and how to use it. We will definitely seek Tiffany’s help when we are in the market again for a new car. Best car buying experience we’ve ever had! More

Great service and good people The staff at Corwin Ford Service Center are energetic, fast and professional. They took great care of my vehicle, washed it and did it with great cust The staff at Corwin Ford Service Center are energetic, fast and professional. They took great care of my vehicle, washed it and did it with great customer service while being very busy. Nice work. More

Best customer service They gave me everything i wanted i love the new truck i got and i couldnt ask for better servicd thanks for all of corwins help They gave me everything i wanted i love the new truck i got and i couldnt ask for better servicd thanks for all of corwins help More

Awesome Josh was awesome took time to explain things real kind person knows what he’s doing when I trade my car in next year I will be dealing with Josh only Josh was awesome took time to explain things real kind person knows what he’s doing when I trade my car in next year I will be dealing with Josh only on buying a car More

Fast lane service They balanced the tires, they didn’t charge me because it didn’t fix the vibration. They left one of the center caps off a wheel, I had to go back an They balanced the tires, they didn’t charge me because it didn’t fix the vibration. They left one of the center caps off a wheel, I had to go back and have it reinstalled. Overall professional and friendly. I will continue to use and recommend to anyone. More

Great service Always nice when I come get my car serviced and victor was awesome! I feel like my car gets well taken care of when I have it serviced Always nice when I come get my car serviced and victor was awesome! I feel like my car gets well taken care of when I have it serviced More