Corwin Ford of Tri-Cities

good service but very over priced good service, but it cost $500 for two new clickers on a ford fiesta. That is outrageous and I would not have paid it unless I had to. I begged for a good service, but it cost $500 for two new clickers on a ford fiesta. That is outrageous and I would not have paid it unless I had to. I begged for a discount and did not get one. Team was courteous but again, why so much for two new clickers. I feel like I should get a lot more for that amount of money. More

Ordering my Raptor Building and ordering my 2018 Ford Raptor was so easy working with Alan. He was very easy to contact whenever I had a question. Alan is very professio Building and ordering my 2018 Ford Raptor was so easy working with Alan. He was very easy to contact whenever I had a question. Alan is very professional and personable and I highly recommend doing business with Alan and Corwin Ford of Tri Cities More

Vehicle purchase The vehicle purchase went very smoothly from start to finish! From the sales person to the business person to the trade in appraiser the personnel we The vehicle purchase went very smoothly from start to finish! From the sales person to the business person to the trade in appraiser the personnel were all very professional, courteous and pleasant to work with. More

Stephen Huang, Terrific Salesman; Postive Experience! Stephen Huang is an excellent salesman! If you want someone who is knowledgeable, personable, and professional, we highly recommend Stephen! All the s Stephen Huang is an excellent salesman! If you want someone who is knowledgeable, personable, and professional, we highly recommend Stephen! All the staff at Corwin were helpful and courteous. We hate high pressure sales and our experience proves you can work out a sales agreement with no stress! Thank you Stephen for being one of the best car salesmen that we have had the pleasure of dealing with. We love our new Edge!! More

Fair and reasonable After a couple of unsatisfactory experiences with the prior ownership of this dealer, my experiences with Corwin Ford’s service department have been g After a couple of unsatisfactory experiences with the prior ownership of this dealer, my experiences with Corwin Ford’s service department have been good. I’ve gone in for routine oil changes and two recalls, and other than the month it took to get a service appointment for the recall work, I have no complaints about the price I’ve paid for non-recall work (although I do think it’s ridiculous to have to replace steering control rods at 73K on a 2012 model vehicle, but that’s on Ford, not the local dealer). I was kept updated as to the progress of the repairs as I was waiting in their customer lounge, and all interactions I’ve had with their service department employees have been professional and courteous. More

Not to be trusted Go somewhere else, even if you have to pay more. I had a terrible experience that would take me too long to detail. These guys are dishonest at best Go somewhere else, even if you have to pay more. I had a terrible experience that would take me too long to detail. These guys are dishonest at best, at worst they are operating at the fringes of what’s legal. More

Recall for Ford Fusion I had a wonderful experience I was in and out in less than 40 minutes. The staff was knowledgeable and was able to complete the recall in a timely ma I had a wonderful experience I was in and out in less than 40 minutes. The staff was knowledgeable and was able to complete the recall in a timely manner. I highly recommend Victor and his team. More

Got me in for service within my requested timeframe I called on Monday and they were able to get me in on Wednesday for service prior to our road trip. Their waiting room is comfortable and convenient f I called on Monday and they were able to get me in on Wednesday for service prior to our road trip. Their waiting room is comfortable and convenient for working on my computer while I wait. Their customer service is always friendly and professional. More

Oil change for Ford Escape Excellent service as always! Company personnel are always friendly and informative! They make you feel like a welcomed customer each and every visit. Excellent service as always! Company personnel are always friendly and informative! They make you feel like a welcomed customer each and every visit. Thanks so much. More

Good on the sales side, lesser on the maintenance/ repair. I had a very good experience when purchasing. Hooper was great to work with; very responsive and straight forward. The financing guys were also good I had a very good experience when purchasing. Hooper was great to work with; very responsive and straight forward. The financing guys were also good. I am a little disappointed with the "certified pre-owned", and the repair shop. My Sirius hasn't worked yet since my purchase and my vehicle has been in the repair shop for going on two weeks now.. It is a radio. Should have worked at purchase if it was "certified", but even minus that, it shouldn't take weeks to fix. More